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“Friendly, nicely located, free parking”

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The Maxwell Hotel - A Staypineapple Hotel
Ranked #9 of 100 Hotels in Seattle
Certificate of Excellence
West Kelowna, Canada
Level Contributor
143 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Friendly, nicely located, free parking”
Reviewed 15 August 2014

Spent three nights here for sporting event with friends and found the room very nice, large suite, over sized washroom, with walk-in shower. Suppose to have king beds but they were queens. Free Internet, and parking, but limited stalls. Shuttle ran but sporadically and no evening shuttle, cater more to corporate clients with shuttle than regular guests and no evenings.
Room has no carpet which was nice, coffee, safe, microwave all inside. Room very comfortable as were the beds. Big lobby with great pineapple mini cupcakes in the afternoon which are free.
Hotel has comp. WiFi in rooms worked well except the one night could not connect at all.
Only major disappointment was housekeeping did not make up our rooms twice till around 4pm, so,when you come back to room after being out all day, you expect the room would be prepared. Was told hotel was full so reflects on housekeeping services.
Front desk service friendly, and helpful as was the concierge.
Hotel lobby was oversized and kept clean. Small pool and fitness room off the lobby as there was a bar and restaurant, which had great pizza.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Donald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woody B, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 22 August 2014
Thank you for the review! We are glad that you enjoyed the large suite, free services, and the mini cupcakes and coffee from 3pm to 7pm. We have housekeeping service the rooms from 9am to 5pm but you can request anytime for your room to be made up and it'll be done quickly.
All my best, Woody Braden
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  • Rooms
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  • Value
  • Cleanliness
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English first
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2014 via mobile

There was always someone at the front desk. The parking garage was small if you have a compact you'll be fine, if your in a truck or midsize car it's a tight squeeze. You have to have a room key to use the elevator, rooms were clean, beds were comfy.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank mistypingel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woody B, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 22 August 2014
Thank you for staying with us!
All my best, Woody Braden
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Munich, Germany
Level Contributor
55 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 14 August 2014 via mobile

the queen size rooms were the largest we had on our trip in Canada and US so far, they are ideal for family trips (3 persons). rooms have a fridge and a microwave, everything was very clean - no carpets -, staff extremely friendly, no hidden costs, e.g. parking is for free!

we really had a very good stay and would come again and would also try other pineapple hotels.

Stayed August 2014, travelled with family
Helpful?
Thank Gundwane95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woody B, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 22 August 2014
Thank you for joining us all the way from Germany. We love having world travelers here with us. Come back soon!
All my best, Woody Braden
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Edson, Canada
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 August 2014

Location, service, shuttle service, and rooms were outstanding. Loved the style and comfort of this hotel. The beds were amazing and the pillows, which we almost notoriously hate at hotels, were perfect-not too fat and not too flat! It was a short walk to the Space Needle and there were plenty of restaurants in the area. We were able to shuttle to both Pike Market and Safeco Field, although we did walk to and from Pike Market one of the days that we were there. We'd recommend this hotel to anyone and will definitely return if we ever go back to Seattle.

  • Stayed August 2014, travelled as a couple
    • Location
Helpful?
Thank 2mckays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woody B, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 22 August 2014
Thank you for the wonderful review! We definitely appreciate you taking the time to leave one and we are thrilled that you enjoyed your stay. I'm glad that you enjoyed the comfortable beds and the "goldilocks" pillows.
All my best, Woody Braden
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petaluma
1 review
Reviewed 13 August 2014

We have stayed at the Maxwell a few times and have always been impressed by the service, friendliness and loveliness of the rooms.
We also love the location. Highly recommended
(and the cupcakes in the afternoon are a terrific touch)

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank dorbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woody B, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 22 August 2014
Thank you for continuing to join us here at the Maxwell. We appreciate you!
All my best, Woody Braden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 August 2014

What a gem! First off location! This is about 1.5 blocks from the space needle area which has a ton of museums and attractions. What is also great is that the monorail connects the space needle to Westlake plaza which is right in the heart of downtown Seattle very close to Pike's area.
The hotel was quiet and clean. Our room was very modern, pretty and very roomy! The bed was comfortable and they provided adequate pillows. The staff was very nice, always willing to help you and answer questions. There are a good few awesome places to eat with in a few blocks of the hotel! The wifi was great! They do shuttles that take you downtown if you don't want to use the monorail. They do only run the shuttle until 530 so plan accordingly or take the monorail back. Recommended food nearby, Ten Sushi, Toulouse Petit, and for breakfast get some pastries at Nielsen’s Authentic Danish Pastry!!!!

The only negative would be the pool area isn't very exciting and no hot tub. But this would probably be sufficient for kids.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woody B, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 13 August 2014
What an amazing review! We truly appreciate you staying with us and we are glad that you enjoyed the location, modern room, and nice staff. It sounds like you enjoyed the restaurants in the area and those are all great choices. Come back up from San Diego anytime!
All my best, Woody Braden
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Philadelphia, Pennsylvania, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 August 2014

I'm very selective in choosing a place to stay and this place actually exceeded my expectations. I loved the cleanliness the decor and the location! I really loved the lamps in our room, how each one was different. There were just little details that showed they care. The staff was super nice & helpful, right away they gave us a map and let us know about the shuttle. They have other transportation numbers too, we used cab and even took a bus! There was a 24 hour grocery store (QFC, 5th and Mercer) 4 blocks away. The fridge, microwave and keurig provides conveniences of home. The coffee bar was great! We had a town car arranged through the hotel for pickup from the airport, which was awesome. The space needle was a 5 min walk and from there you can even take to monorail to get closer to pike st.or the rail line). We took the complimentary shuttle there both days and the driver Eric J was awesome! We booked the shuttle the night before and early in the morning and it was no problem. I felt safe here, the room key was needed to go up the elevator, we had plenty of privacy. Yes the nearby neighborhood had some boarded up buildings, but that just seemed sad, not at all scary. My husband made friends quickly at the bar downstairs so he had fun too! I was told Dick's had awesome hamburgers but we ran out of time for another meal. We took the free Seattle walking tour of the Pike St. Market and still needed 2 days to see most of it. Eat at the space needle. The complimentary bikes that the Maxwell offered were a nice option, remember the hills you go down as you ride away have to be climbed to get back up. The pineapple cupcakes were yummy and another caring touch. The shower was nice, the no door thing was weird at first but not a big deal. The soaps were tommy bahama, preferred my own shampoo and conditioner though. In room coffee was Starbucks, nice touch. I highly recommend this hotel and would only stay here, if returning to Seattle.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Kholl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woody B, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 22 August 2014
What a great review and very detailed! We truly appreciate it. The building behind us is just getting ready to be torn down and rebuilt but the neighborhood is actually really nice. Come back soon!
All my best, Woody Braden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Maxwell Hotel - A Staypineapple Hotel

Property: The Maxwell Hotel - A Staypineapple Hotel
Address: 300 Roy Street, Seattle, WA 98109-4114
Phone Number:
Region: United States > Washington > Seattle > Magnolia / Queen Anne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 100 Hotels in Seattle
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — The Maxwell Hotel - A Staypineapple Hotel 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more   less 
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