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“Not as bad as the poor reviews suggest”

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Holiday Inn Express Hotel & Suites North Seattle - Shoreline
Ranked #68 of 104 Hotels in Seattle
Certificate of Excellence
GreenLeadersBronze level
Reviewed 26 November 2011

We had a large room with two queen beds that was clean, comfortable and quiet even though the hotel is on a main road. Other rooms nearer the highway may have been noisier.

There was free wi-fi in the room and we had a warning message from our internet browser, but we used it and did not have any problems.

There was a buffet breakfast and we found plenty to eat – cereal, bananas, muffins, cinnamon rolls, bacon, and the pancake making machine was particularly good!

We stayed for two nights in the Holiday Inn Express & Suites during October 2011.

  • Stayed: October 2011, travelled as a couple
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1  Thank HolidayForUs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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211 - 217 of 293 reviews

Reviewed 10 October 2011

I know it's an HI Express, but come ON.... This place is still stuck in the khaki-trench-coat and hair mousse of the 90s. It's a bid tired-looking, could possibly use a refresh.

Gripes: feels like it's in a crummy area on the north side of Seattle (oh wait, it is). Curved shower rod = good; shower curtain not long enough to fully close = bad. Elevators? They're not feeding the hamsters to run fast enough - elevators take a while. Nightdesk doesn't like to brew fresh coffee, as I apparently found my iced Poor Man's Mocha after the first sip. And into the trash can it went.

Par: Beds are decent, guest laundry machines work well (they even gave me a Complimentary dryer sheet, thank you very much..). Bathroom hardware did its job, minus the ridiculous shower curtain. Hot breakfast is standard HIE stuff, didn't disappoint. Wireless internet appears to be working well, so no disturbing of my pet peeve there. This is a satisfactory place for business travel; but we're on vacay, so it's kind of a bummer.

Would I/we stay here again? If there wasn't anything cooler available, ok.

Room Tip: Aurora Ave is a busy road. If that doesn't help you sleep, might be wise to get a room farther...
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  • Stayed: October 2011, travelled as a couple
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1  Thank WhatHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2011

I booked this hotel because I knew I would need paking that is otherwise unavailable at the other 2 Holiday Inns downtown. It is a little further from the city center but still a straight shot to all the main attractions. We had to switch rooms due to the wifi connection not functioning in our room (too far from router) but other than that a good (fairly quiet), clean, comfortable stay.

  • Stayed: October 2011, travelled with family
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2  Thank Bridges73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2011

Staff was friendly and breakfast was good. HOWEVER, the bathtub had hairs from previous occupant, the toilet was a mess, the bath towels were not clean at all (one still wet from previous guest) and inside the ice holder was a gross unknown substance.
Hotel manager was apologetic and let us leave with a refund.

  • Stayed: September 2011
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4  Thank Firemedic3674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

Great value, nice property, new carpet, granite and tile bath, big room, great customer service, great breakfast, free parkng

  • Stayed: July 2011, travelled with family
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1  Thank Sallieb3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2011

We booked this room for our family vacation 3 months in advance and requested a non-smoking room, with two queen sized beds. We received the two queens but the "non-smoking room" given to us was on the 4th floor...the smoking floor. As soon as we opened the door, the room stank of smoke. We didn't even unpack, and went straight to the front desk, where they informed us that indeed our room was a non-smoking room, but it was on a smoking floor?!?! On top of that the garbage cans had chewed gum in them, there was no fridge in the room, and the pool had sand at the bottom of it.

Front desk's solution to the smoky room was to open a window and run the bathroom fan, or they could give us some air freshners. We booked 3 months in advance specifically to ensure a non-smoking room, and it seems that the staff could care less. Not very professional at all. Thankfully this is not my first Holiday Inn experience so I know this is not typical of their other locations, however I won't stay here again.

  • Stayed: July 2011, travelled with family
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3  Thank iMike_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2011

We celebrated my mother's 80th birthday in Seattle, with out-of-town and out-of-state relatives all converging here. This location was convenient to Northgate, where we were having family portraits taken, and the Woodland Park Zoo, which we planned to visit (but didn't because of the weather). There are actually 2 Holiday Inns on Aurora Ave., so some of the other reviews I've read are meant for the other one, as this is not close to the Space Needle or downtown like the other hotel.
The front staff was very nice and helpful, the rooms were clean and beds were great, plus we made use of the sitting room area with a small couch, chairs, and table, and sink and mini-fridge. We were offered the use of the breakast area off the hotel lobby for our birthday gathering of 13, but ended up in one of the rooms to have birthday cake, and that worked out fine for our group of ages 1-1/2 to 87.
The 12-yr. olds loved the small pool. My husband and I used the fitness center, which overlooked the pool area. The fitness center is very small and the equipment old and very noisy, but it worked. There is nothing to clean the equipment surfaces between users (like the standard squeeze bottle and paper towels in most gyms now). The equipment should be updated.
We appreciated the included breakfast, which was fairly standard, and checkout was a breeze with our bill slipped under our door the morning we left. The free parking was fine, and it was easy to get to the freeway (I-5).
We had some reservation issues prior to arriving (not the hotel's fault) but were helped with sorting it out by the General Manager, Mr. Oh. Thank you very much!
My only complaint is that this not an entirely non-smoking hotel, and we had booked non-smoking rooms, but you have to walk through the smoking rooms hallway to get to the non-smoking rooms. This seems backward to me. So we did notice a little smoky smell getting off the elevator, but there was none in our non-smoking hallway or rooms. The rooms also have a window you can open a little for fresh air.

Room Tip: Ice machines are on the 1st and 3rd floor. There was a pop dispenser on the 4th floor.
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  • Stayed: July 2011, travelled with family
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2  Thank trvl2liv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites North Seattle - Shoreline

Address: 14115 Aurora Ave N, Seattle, WA 98133-6942
Phone Number:
Region: United States > Washington > Seattle
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Seattle
#18 Green Hotel in Seattle
#30 Family Hotel in Seattle
Price Range: £69 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites North Seattle - Shoreline 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites, North Seattle is your home away from home. We invite you to experience the friendliness of our staff and greatness of a fine Seattle hotel. We are also nearby Seattle downtown, University of Washington (UW), Safeco Field, Key Arena, Seattle Waterfront, Seattle Aquarium, Washington State Convention & Trade Center, Northgate Mall, Shoreline Community College, Shoreline Conference Center and Woodland Park Zoo. Located just seven miles north of downtown Seattle, on Aurora Avenue North (Highway 99) with easy access to I-5, our location offers all of the convenience of downtown without the downtown inconvenience. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Seattle
Holiday Inn Express Seattle
Holiday Inn Seattle
Seattle Holiday Inn

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