Here's the Good: Rooms are big, clean and on the whole views are beautiful. The location can't be beat and is an easy walk to Pike Place, central district shopping and very easy access to airport light rail. Back to hotel the concierge lounge was very good and breakfast was excellent.
The Bad or what deprived the Grand Hyatt of 5th green dot. Had reserved two connecting rooms which central reservations lead me to assume were confirmed (travelling with a 10 and 11 yr old so connecting rooms were a definite requirement)- rather than immediately present us with a solution, hotel presented a problem and only after manager was called and some unpleasant exchanges was a solution found. If solution had been offered from get go a lot of unpleasantness could have been avoided. I always tell people don't tell me what the problem is unless you have a viable solution- all it does is cause stress!
- Official Description (provided by the hotel):
- The Grand Hyatt Seattle will satisfy even the most sophisticated business & leisure travelers. Centrally located in downtown Seattle, next to the Washington State Convention & Trade Center, the hotel redefines the hospitality standard in the Pacific Northwest. Open spaces with a friendly accommodating spirit and high-tech wizardry, the hotel was created with meetings in mind. Its ballrooms, prefunction rooms and more than 25,000 square feet of meeting space feature marble, fine woods, and rich fabric decor. ... more less
- Reservation Options:
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- Also Known As:
- Grand Hyatt Seattle Hotel Seattle
- Seattle Grand Hyatt
- Hyatt Seattle
- Seattle Hyatt