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Reviewed 4 July 2014

Wonderful hotel. A couple of notes :: All the staff we encountered were incredibly helpful. The hotel’s gym and spa facilities were great. The room we were in had a really spacious soaker tub… very spacious bathrooms. The blackout curtains were great if you wanted to sleep in. Plus, we had a nice view of the water. Pacific Center was just across the street… and so if you didn’t get a chance to eat at the famous chowder joint at Pike Place Market, you could go to their other location at Pacific Center. We had some award night certs that we were using so we were trying to decide between here and Olive 8. Although we never checked out Olive 8, we wouldn’t hesitate to stay at the Grand Hyatt again. The only thing is that the self-parking thing was a bit tricky. Make sure to ask the front desk agent to explain to you clearly on how to pre-pay for $30 for a 24-hour period. Not sure if this will be helpful to anyone else, but our flight out of Seattle left at 5:20am on a weekday. So to save on one night of parking charges, we just parked our rental car right outside the hotel since street parking is free between 8pm-8am.

  • Stayed: July 2014, travelled as a couple
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1  Thank jacopork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeattleHyattHotels, Guest Relations Manager at Grand Hyatt Seattle, responded to this reviewResponded 16 July 2014

Thanks so much for your comments. It's great that you had such a great stay! We love that we can offer great on-site amenities as well as being in very close proximity to great shopping, entertainment and delicious food. We hope to see you again on your next trip to Seattle.

Best Regards,
Sarah S.
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

Hotel is located near the convention center, shopping belts and just about a 15 mins walk to Pike Market. It's generally very easy to get around from the hotel - you can take a short bus ride to the Space Needle Area.

Hotel staff are very friendly and helpful. Check in and out was quick - I am very impressed with the speed especially when the hotel was fully booked at the time we checked in (was there for a conference).

The room is amazing. It's spacious and comfortable, even for the bathroom.. Everything is in tip top condition - Good enough for me a take a long soak in the bathtub every night. It's a real treat. Sheets are clean and the bed's comfortable.

In general, don't expect anything less from Grand Hyatt. They deliver the promise of expecting nothing but the best.

  • Stayed: June 2014, travelled on business
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1  Thank camscams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

This hotel is very professionaly run. The front staff and concierge service are both great. The hotelroom was spacious and luxurious. Even the products in the bathroom were extra nice. The gym is one of the better I have experienced at a hotel. The only thing that surpriced was that they didn't have free wifi.

  • Stayed: June 2014, travelled as a couple
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Thank gunn_sin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeattleHyattHotels, Guest Relations Manager at Grand Hyatt Seattle, responded to this reviewResponded 16 July 2014

Thank you for your review. Our goal is to ensure that our guests have a comfortable and relaxing stay, and it's wonderful that this was your experience. We look forward to having you back with us on your next visit to Seattle.

Best Regards,
Sarah S.
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

When I called to try to recover some garments I left behind the manager laughed at me! This is what paying top dollar gets you! I'm appalled and astonished that the HYATT lets this happen and laughs at guests attempt to recover lost items.

  • Stayed: June 2014, travelled with family
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2  Thank Pat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeattleHyattHotels, Guest Relations Manager at Grand Hyatt Seattle, responded to this reviewResponded 16 July 2014

Thank you for your review. Our apologies for the delay and also that your stay was anything less than perfect. This is not the Hyatt standard and is definitely not how we want our guests to feel. Our goal is to make sure you feel welcomed and comfortable. If you would like to follow up directly with us, please call and request to speak to Sarah in the Executive Office. We hope this does not deter you from choosing Hyatt Hotels and Resorts in the future and we look forward to the opportunity to make your next stay with us a wonderful one.

Best Regards,
Sarah S.
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

We stayed at the Hyatt post cruise for two nights. The staff is the highlight of the hotel. From the front desk to the bell service all were attentive and helpful. We arrived at the hotel around 9:00 in the morning. We were able to get an early check in; however to accommodate this request we probably had one of the worst views. It was not a big deal as we did not spend to much time in the room. The room itself was large, had a good sized bathroom, and comfortable bed. It was clean, but perhaps a bit dusty.
In terms of location, the Hyatt is a good choice. It is just a couple of blocks to the monorail that goes to the Space Needle. It is a few blocks from the Public Market, but an easy walk in the daytime. There are many people begging for money throughout the city which made the walk back at night time a little less comfortable.
Overall, the Hyatt is a good choice.

  • Stayed: June 2014, travelled as a couple
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Thank cheetah72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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