We had a great deal on this hotel with Priceline of $85 a night. When we checked in to the hotel, the front staff reminded us of dealing with Priceline, which was not too classy, we thought. The location was great. Very close to the center of Seattle downtown. The famous bathroom was great, although the bed was not too comfortable. As others complained, the walls do not have good insulation, so you can hear guests next rooms and upstairs, which was okay since we expected it.
We stayed there for two nights.
What was disappointing was our room was not cleaned on the second day. We contacted the front desk as soon as we found out our room was not cleaned. The cleaning was not done promptly and the bathroom was not entirely cleaned. Hair was not cleaned from the shower and the bathroom amenities were not additinally provided from the night before. We got two messages saying our "NO DISTURB" light was ON in our room. We know for sure we did not turn in on. We did not like the lame excuse at all.
In the morning, we were going to try to make some coffee in the room to check the taste of the coffee. Then we realized there was no carraffe in the coffe machine. How do they expect us to make coffee??
Perhaps we got a room through Priceline. We were not treated right.
But it is hard to believe this is Hyatt. We would never pay their asking price for this hotel. Over all, the hotel was okay, as long as we get a good deal.
- Official Description (provided by the hotel):
- The Grand Hyatt Seattle will satisfy even the most sophisticated business & leisure travelers. Centrally located in downtown Seattle, next to the Washington State Convention & Trade Center, the hotel redefines the hospitality standard in the Pacific Northwest. Open spaces with a friendly accommodating spirit and high-tech wizardry, the hotel was created with meetings in mind. Its ballrooms, prefunction rooms and more than 25,000 square feet of meeting space feature marble, fine woods, and rich fabric decor. ... more less
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- Also Known As:
- Grand Hyatt Seattle Hotel Seattle
- Seattle Grand Hyatt
- Hyatt Seattle
- Seattle Hyatt