We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Room, tired hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Grand Hyatt Seattle
Ranked #7 of 100 Hotels in Seattle
Certificate of Excellence
GreenLeadersBronze level
Staffordshire, England
Level Contributor
109 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Good Room, tired hotel”
Reviewed 9 September 2009

Room and bathroom were excellent, bed comfortable and bathroom large and modern. Hotel generally was dark and dreary and staff were indifferent. Breakfast was grim. We stayed at Sheraton on our return visit and it was much better and $50 cheaper !

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anthony-Phillips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,908 reviews from our community

Traveller rating
    1,947
    734
    154
    42
    31
See reviews for
463
992
184
963
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (513)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Victoria
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 September 2009

We had a great deal on this hotel with Priceline of $85 a night. When we checked in to the hotel, the front staff reminded us of dealing with Priceline, which was not too classy, we thought. The location was great. Very close to the center of Seattle downtown. The famous bathroom was great, although the bed was not too comfortable. As others complained, the walls do not have good insulation, so you can hear guests next rooms and upstairs, which was okay since we expected it.

We stayed there for two nights.
What was disappointing was our room was not cleaned on the second day. We contacted the front desk as soon as we found out our room was not cleaned. The cleaning was not done promptly and the bathroom was not entirely cleaned. Hair was not cleaned from the shower and the bathroom amenities were not additinally provided from the night before. We got two messages saying our "NO DISTURB" light was ON in our room. We know for sure we did not turn in on. We did not like the lame excuse at all.

In the morning, we were going to try to make some coffee in the room to check the taste of the coffee. Then we realized there was no carraffe in the coffe machine. How do they expect us to make coffee??

Perhaps we got a room through Priceline. We were not treated right.
But it is hard to believe this is Hyatt. We would never pay their asking price for this hotel. Over all, the hotel was okay, as long as we get a good deal.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Half Moon Bay, California
Level Contributor
343 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
Reviewed 6 September 2009

I attended a convention at the Convention Center and stayed at the Hyatt. It is a very nice hotel; walking distance to everywhere. The room was smaller than I'd expected and the furnishings were a little dated. The staff were very nice; service was very crisp and friendly. But there were two annoyances: (a) the plumbing was such that you could hear people flushing their toilet and showering, and (b) the only restaurant in the hotel is a Ruth's Chris', which was nice but rather pricey for a quick breakfast. There is also a Starbucks but your breakfast choices there are rather limited and it was always packed. But as hotels go this was a solid 4 stars in my book. And the Red Sox were staying there so I got to ride up the elevator with Jason Bay and Dice K -- they look so young!

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marfak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, AZ
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 September 2009

Stayed the weekend before an Alaskin Cruise to see the sights of Seattle. Arrived on a Friday via the Greyline Downtowner Bus. What a deal! Easy to find in the airport, only $11 a person and drop you off right in front of the Hotel! This was one of my points of considerations in choosing this hotel and it worked out great!

Hotel was very clean, Staff was attentive and nice. At first entering the lobby, it has a very calm and modern feel with a coolness to it. Our room was on the east side on the 21st floor. Large jetted bathtub for the Mrs! The bathroom was large with lots of style and function. The bed was comfortable and overall a great room! the view was great of the east side of town even though it was not a western view.

Easy walk to Pikes Market and the tram to the sky needle. Only a $18 taxi ride to the pier 66. Lots of places to eat dinner, grab a drink and relax. Vons on Pine, just across the street is a great place to have lunch or dinner outside and sample their beer. Breakfast stumped us, but we figured we could walk to Pikes market easy enough to be there to enjoy the food there. Do not go to the Olive 8 breakfast - mediocre at best and $$$!

Did not make it to the hot tub or workout room - but heard from others it was great!

Stayed August 2009, travelled as a couple
Helpful?
2 Thank Shon Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garrison, NY
Level Contributor
80 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 31 August 2009

We would definitely agree with all of the previous reviews - the Grand Hyatt is a wonderful place to stay in Seattle. From check-in to check-out we were completely pleased. Before our cruise we had a corner suite, which was spacious and spotless. Yes, the bathroom was huge! The bedroom is separated from the hallway by the sitting room, so it is very quiet. When we returned to Seattle after our cruise we had again reserved a corner suite. We arrived at the hotel very early (about 9:45AM), and there were no corner suites ready, which we had expected. However, Ryan at the front desk was determined to put us in a room right away, and he offered us a corner king at a much lower rate than the suite. This room was almost identical to the suite, except that the entranceway was a little smaller, and it was just as impressive! (For both of our stays we got very low rates with our AAA card.)

Everyone we came in contact with was extremely professional and friendly. Special kudos go to Amanda and Ryan at the front desk, and Louise, the concierge, who was able to get us a table at the Sky City restaurant at the Space Needle after we had been told on the phone that there were no tables available!

We will definitely stay at the Grand Hyatt again if we ever return to Seattle.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bandlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 August 2009

We stayed here before our upcoming Alaska cruise. It was wonderful. Clean, modern, quiet. The marble bathroom had both a shower and a relaxing soaking tub. They provided bathrobes which were plush. The bed was comfortable and had a chair with ottoman. We definitely would stay here again.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cruisegirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
Level Contributor
119 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 28 August 2009

The hotel is updated and the rooms are very zen. Very clean and generally quiet, except for the shower plumbing. Unfortunately, I could hear whenever our neighbors took a shower, at 1:30AM, or 4:30AM. Everything else was wonderful.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yellow1NewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Seattle hotels
Inn at the Market
#1 of 100 in Seattle
5.0 of 5 bubbles 2,589 reviews
Hyatt At Olive 8
#11 of 100 in Seattle
4.5 of 5 bubbles 2,314 reviews
Show Prices
Show Prices
Show Prices
Downtown
Kimpton Alexis Hotel
Kimpton Alexis Hotel
#4 of 100 in Seattle
4.5 of 5 bubbles 1,990 reviews
The Paramount Hotel
#6 of 100 in Seattle
4.5 of 5 bubbles 1,683 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hyatt Seattle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Seattle

Property: Grand Hyatt Seattle
Address: 721 Pine Street, Seattle, WA 98101-1815
Phone Number:
Region: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Seattle
#5 Business Hotel in Seattle
#10 Romantic Hotel in Seattle
#15 Green Hotel in Seattle
#18 Family Hotel in Seattle
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Grand Hyatt Seattle 4*
Number of rooms: 457
Official Description (provided by the hotel):
The Grand Hyatt Seattle will satisfy even the most sophisticated business & leisure travelers. Centrally located in downtown Seattle, next to the Washington State Convention & Trade Center, the hotel redefines the hospitality standard in the Pacific Northwest. Open spaces with a friendly accommodating spirit and high-tech wizardry, the hotel was created with meetings in mind. Its ballrooms, prefunction rooms and more than 25,000 square feet of meeting space feature marble, fine woods, and rich fabric decor. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travel Republic (UK), Odigeo, Hyatt Hotels Corporation, TripOnline SA, TravelUp, Traveltool, S.L.U., Evoline ltd, getaroom.com, Cancelon and HotelQuickly so you can book your Grand Hyatt Seattle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Seattle Hotel Seattle
Seattle Grand Hyatt
Hyatt Seattle
Seattle Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing