We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not impressed, not good value”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Seattle Marriott Waterfront
Ranked #48 of 105 Hotels in Seattle
Certificate of Excellence
Reviewed 16 February 2014 via mobile

While there were no major issues with my stay, I came away feeling unimpressed with my experience and stay at this property. The hotel is overpriced for what you receive as the service and amenities were average (as a Platinum member I assume they gave me their best). The hotel lobby is very nice but overall the pictures of the property on the Marriott website are misleading.

The room was below average and the 'balcony' was underwhelming. Most staff were friendly but the person checking me in was cold and distracted. The hotel bar closed at 11PM which resulted in them closing on 20-25 hotel guests who were enjoying there evening. And good luck getting a hot meal after 11PM as the kitchen closes and they only offer cold sandwiches for room service - their recommendation is to call in take-out since there aren't any places open in the area.

That being said, it's not a bad place, just overpriced and absolutely not the Category 6 (or 7?) that Marriott places it at. And while I rarely say this about Marriott hotels, I would not recommend staying here until they improve. My impression is they are focused on the new and exciting tech advances such as mobile check-in/check-out and have lost their way in regards to great customer service and amenities.

For loyal Marriott customers: I hear the Renaissance is nice.

Stayed: February 2014, travelled solo
3  Thank GlobalMiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenn S, Manager at Seattle Marriott Waterfront, responded to this reviewResponded 18 February 2014

Thank you so much for taking the time to share your concerns. I apologize that we were not able to deliver the experience which you deserve. I take your feedback very seriously and would like to discuss this matter in person. Please phone me at the hotel, 206.256.1013, so that I may better address this matter.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,809)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,042 - 1,048 of 1,809 reviews

Reviewed 14 February 2014

We loved this Marriott. Courteous staff everywhere, nice clean rooms (had room with a view of the waterfront) large bathroom with good shower spray, great concierge lounge with good food and cheap wine and beer, large restaurant and really nice bar area at end of lobby. Pool was warm and was an indoor/outdoor and had an attached exercise room. Great location for ferry, only a few short blocks to Pike Place Market, we walked to Space Needle (have lunch there). Hotel staff recommended a great tour bus, which we enjoyed. Very helpful and informative staff. About a $40 taxi ride from airport. If back in area, would definitely stay here again.

Room Tip: We were on 6th floor facing water. Nice view.
See more room tips
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelfromDuluth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reyn N, Manager at Seattle Marriott Waterfront, responded to this reviewResponded 18 February 2014

Just wanted to thank you for your recent stay here at the Seattle Marriott Waterfront! So glad you were able to experience our authentic Marriott hospitality. We look forward to seeing you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014 via mobile

Comfy bed and pillos which is always needed for good rest during a business stay. Staff was professional and attentive. Banquet food was excellent, highly recommend for on property conferences and meetings. Easy walk to the things you want to see and do as a visitor. Ask for a room away from train it can get noisy if you are a light sleeper.

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank MrsRAZRHWK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenn S, Manager at Seattle Marriott Waterfront, responded to this reviewResponded 13 February 2014

Thank you for staying with us at the Seattle Waterfront Marriott. I am happy to hear that you enjoyed the location of our hotel in proximity to your conference across the street.
With the location of our hotel, we have a variety of view types and apologize that you were not satisfied with the view you received. If your travels bring you back to Seattle Waterfront Marriott, please let me know as it would be my pleasure to assists in providing you with a different view type.
We appreciate your comments about our friendly front desk staff and will let our team know that they helped you have an enjoyable staff with us.
Hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

I was attending a conference across the street from the Marriot and stayed at this property for 2-nights. The location is great and it is just a short walk away from Pike Place Market. My room didn't have a view (except of the parking lot), so I can't comment on the view. The front-desk staff was friendly and a taxi was always readily available outside.

Stayed: August 2013, travelled on business
Thank sk415408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014

I liked this Marriott very much. I have been to this location several times for banquets but this was the first time I had spent the night. Since I live in the Seattle area it is usually a special occasion or event that causes us to stay downtown. The check-in process was great, the front desk was their usual polite Marriott. The room was nice but needed a little repair (the bathroom sink was cracked), the rest of the room was in great condition. The cleaning staff forgot to remove the soap and shampoo from the last guest, it did make me wonder about the overall cleanliness, but it otherwise looked very clean. The bed was wonderful. I wish that Marriott would catch up with much of the rest of the world and have free wi-fi. $16/night is steep when it's free at Starbucks.
The hotel is in the shape of an "TT" with the view at the bottom of the T. The very best views are from the bottom point of the T. The other rooms have a "peek-a-boo" view, still very nice. The top of the "TT" has train tracks running behind it, behind a high wall. The hotel is really well insulated but the trains were pretty busy on the Friday night we were there. Valet parking is great and it should be for $39 per night. The food was very good in the restaurant and I have found their banquet food to be excellent.

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David5425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2014

We had planned to stay at the Mayflower Park Hotel, but the online reservation system through our United Mileage Plus credit card (really Expedia) screwed up. We were without a reservation and the Mayflower Park was full with cruise ship travelers. That said, the Mayflower Park Front Desk staff, Robert, was magnificent and helped me get in touch with the Expedia folks who really came through for us with this nice hotel on the waterfront. We enjoyed the view, the walks along the waterfront, and best of all the quick and easy access to Pikes Place Market via a nearby elevator (ask for directions at the front desk). The breakfasts at the market are AMAZING!

Room Tip: Decide if you want to pay for the view or just walk outside.
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelBugVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2014

We stayed over the weekend at Marriott Waterfront for the NFC game, and very much enjoyed our experience. You cannot beat the location, which is walking distance to the wharf, several restaurants and Pike Place market. CenturyLink Field is about 1.5 miles away as well. If you don't want to walk, there are cabs waiting as well. The hotel staff is impressive - everyone is super friendly and helpful. Self parking and valet are not cheap. I did see some cars parked along Alaskan way so there should be other options besides parking at the hotel. We are planning another trip to Seattle in the Spring, and definitely would stay here again!

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank meluzs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Seattle hotels
Belltown
The Edgewater, A Noble House Hotel
Belltown
The Westin Seattle
The Westin Seattle
#42 of 105 in Seattle
2,814 reviews
Show Prices
Show Prices
Show Prices
Inn at the Market
#1 of 105 in Seattle
2,771 reviews
Grand Hyatt Seattle
#6 of 105 in Seattle
3,297 reviews
Belltown
Pan Pacific Seattle
Pan Pacific Seattle
#17 of 105 in Seattle
1,641 reviews
Show Prices
Show Prices
Show Prices

Been to Seattle Marriott Waterfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Seattle Marriott Waterfront

Address: 2100 Alaskan Way, Seattle, WA 98121-3139
Region: United States > Washington > Seattle > Belltown
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Luxury Hotel in Seattle
#29 Family Hotel in Seattle
#34 Romantic Hotel in Seattle
#36 Business Hotel in Seattle
Price Range: £152 - £372 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Seattle Marriott Waterfront 4*
Number of rooms: 358
Official Description (provided by the hotel):
Delight in waterfront views and easy access to Seattle's top destinations while staying at Seattle Marriott Waterfront. Our hotel in downtown, Seattle Washington offers luxurious accommodations near Pike Place Market, Westlake Center shopping and the iconic Space Needle. Pier 91 is just 2 miles away and Seattle-Tacoma International Airport is a short 25-minute drive from our hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelQuickly, getaroom.com and Cancelon so you can book your Seattle Marriott Waterfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Waterfront Seattle Hotel Seattle
Marriott Seattle
Seattle Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing