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“A GOOD NIGHTS REST IN COMFORT”

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Silver Cloud Hotel - Seattle Broadway
Ranked #3 of 101 Hotels in Seattle
Certificate of Excellence
Juneau, Alaska
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A GOOD NIGHTS REST IN COMFORT”
Reviewed 8 April 2014

I have been coming back to this hotel for over a year; My trip brings me back every 6-7weeks very friendly clean and location is good, they drive you down town and pick u up. Grocery store down the st

Room Tip: I always ask for a room higher up less noise each room has a very nice view.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
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Helpful?
1 Thank Thea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Seattle Broadway, responded to this review, 25 April 2014
Hello Thea B,
Thank you for being such a loyal repeat guest! I appreciate you taking the time to write a review on Trip Advisor and hope we continue to be your hotel of choice when you are in Seattle. Please call on us anytime if we can ever do anything to make your stay more comfortable or productive!

Warm Regards,
Chauncey DeVitis
General Manager
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1,071 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (218)
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English first
Washington
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 April 2014

It looked way nicer on the website than it is in real life, plus they hit you with a $30/night parking fee. Although the lobby was nice and the bar had good food and drinks, the hotel was more of a motel quality despite its 4 star rating.
Next time we will spend a little more money and go five star.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank CsabaMundi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Seattle Broadway, responded to this review, 4 April 2014
Dear CsabaMundu,

Thank you for staying with us recently and completing a Trip Advisor review. We appreciate hearing all feedback our guests have to offer. I am sorry to hear that you felt the hotel was not up to your expectations. Silver Cloud Inns & Hotels subscribes to a rigorous capital improvement plan for all our properties and takes pride in our hotels. I would welcome the opportunity to talk with you directly about your experience as we strive to ensure our guests enjoy excellent service and accommodations. While it is true our parking rate is $22.00 plus tax per night, we are among the lowest priced hotel for parking in the downtown Seattle area.

If I may be of any assistance regarding this stay, please contact me anytime at chaunceyd@silvercloud.com or directly at 206.204.1180. Your satisfaction and loyalty are very important to us and we look forward to having you as our guest again in the future.

Warm Regards,
Chauncey DeVitis
General Manager
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Honolulu, Hawaii
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 March 2014

Our family loved it here, staff is very friendly and helpful. Our room had 2 queen beds and was very comfortable and clean, the common areas were also very clean. Location is great with a shuttle into downtown locations and Pikes Market. There is a parking fee but the free shuttle sort of makes up for it.

  • Stayed March 2014, travelled with family
    • Value
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Helpful?
1 Thank clftnk21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Seattle Broadway, responded to this review, 4 April 2014
Dear clftnk21,
Thank you for sharing your comments on Trip Advisor and thank you for staying with us recently. I was happy to read that your family loved our hotel and were able to utilize our complimentary shuttle service. We hope you visit again soon if you travel plans bring you back to Seattle!

Warm Regards,
Chauncey DeVitis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo, Japan
Level 5 Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 March 2014

This is my first experience staying in the Capitol Hill area. I actually think it is much better than staying downtown. You can walk everywhere; QFC is practically across the street and there are tons of restaurants and bars nearby. The hotel itself was wonderful. The staff was professional and helpful and the rooms were modern and comfortable. There was a complimentary washer and dryer located down the hall; I found this much more convenient than having to go to another floor to do laundry, which is often the case. The fitness room was relatively small but sufficient. Having a bar/restaurant on site was also nice for late night cocktails and snacks.

  • Stayed March 2014, travelled solo
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Helpful?
Thank Noriko F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juneau, Alaska
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 March 2014

I love this hotel. The staff is fantastic, and the location is great. 10 minute walk to downtown, but the shuttle will take you if you almost anywhere downtown if you don't want to walk. My favorite place to stay.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank lilith907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Seattle Broadway, responded to this review, 20 March 2014
Dear Lilith907,
We couldn't be happier to be your favorite place to stay! Thank you for your loyalty to our hotel - we hope you return soon! If we can ever be of any assistance to make your stay more enjoyable, please let us know.

Warm Regards,
Chauncey DeVitis
General Manager
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Washington
Level 6 Contributor
506 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 15 March 2014

We had never heard of the Silver Cloud and booked a for week there just because of its proximity to Swedish Hospital. We intend to stay there every time we return to Seattle for any reason. The reservations and reception staff are a pleasure to deal with and go the extra mile to provide a welcome as well as directions for out of towners. The free shuttle service is invaluable to people who need to get back and forth but are not fully mobile. I'm always annoyed by hotels that charge extra for parking, but it seems to be the norm for Seattle. Oh, well. Our room was nice and comfortable with a few minor dings in the bathroom fixtures and furniture and better than average amenities, although housekeeping was sketchy about replacing the coffee and tea. The only real annoyance was a toilet seat that wouldn't stay up, but it was a small price to pay for the comfort of the room and the way we were treated by staff. The card operated elevators and garage provide a nice extra measure of security. There are several OK places to eat within walking distance including Jimmy's just next door. They also offer a hospital discount for outpatients and their families. It's not often that we decide to return to a place any time we are in town, but the Silver Cloud qualifies.

  • Stayed March 2014, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sungron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Seattle Broadway, responded to this review, 20 March 2014
Dear Sungron,
Thank you for taking the time to submit a Trip Advisor review from your recent stay. So happy to see that you intend to return to our hotel every time you return to Seattle! We value your loyalty and look forward to having you back as our guest soon!

Thank you also for providing the feedback regarding your room and housekeeping service. Please accept my apologies for any inconvenience this may have caused. Certainly these items are not up to our standard and I will review your feedback with our staff to avoid similar occurrences in the future.

Thank you again for submitting a review!

Warm Regards,
Chauncey DeVitis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LA, United States
Level 1 Contributor
3 reviews
Reviewed 15 March 2014

I was encouraged to book here by Univ of Seattle conference organizers (it is literally right across the street). Very nice facility, with lots of restaurants, coffee shops, etc. nearby. Room was quite nice, and had small refrigerator and microwave. There's even a grocery store just a couple of short blocks away. Desk staff very helpful, and volunteered to arrange a town car to airport for me when I just inquired about taxi service - worked well and cost less. Would definitely stay here again.

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silver Cloud Hotel - Seattle Broadway

Property: Silver Cloud Hotel - Seattle Broadway
Address: 1100 Broadway, Seattle, WA 98122-4202
Phone Number:
Region: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Seattle
#7 Best Value Hotel in Seattle
#7 Business Hotel in Seattle
#22 Romantic Hotel in Seattle
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Silver Cloud Hotel - Seattle Broadway 3*
Number of rooms: 179
Official Description (provided by the hotel):
Located in the trendy Capitol Hill neighborhood, the Silver Cloud Hotel Seattle - Broadway is directly across the street from Seattle University and Swedish Medical Center. Our hotel near downtown Seattle is designed with both the business and leisure traveler in mind; all rooms include complimentary high-speed wired and wireless Internet access, microwaves, and refrigerators. Our Capitol Hill hotel also features an indoor pool as well as fitness and business centers. With downtown Seattle only nine blocks away, the local area shuttle can take you to some of the city's finest restaurants, shopping and theaters in just minutes. In addition, be sure to stop by the city's bustling Pike Place Market during your stay. The Silver Cloud Hotel Seattle - Broadway is proud to present our new restaurant Jimmy's on Broadway. Building on the success of Jimmy's on First at our Stadium property, Jimmy's on Broadway will offer the same energetic atmosphere and culinary experience featuring full-service breakfast, lunch and dinner seven days a week. ... more   less 
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Also Known As:
Silver Cloud Hotel Broadway

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