This is the 3rd time I've stayed at the property in the last year and it is probably my last. I enjoy the location and historical charm of the hotel but there are just too many things wrong with the rooms for me to keep overlooking it because I enjoy the beautiful lobby and pleasant staff.
First, the rooms are getting extremely dated and the furniture and carpet are looking very worn and dirty. There is absolutely zero water pressure in the shower. I was given a room overlooking university street on the 6th floor and basically was up half the night because of traffic noise, sirens etc. The windows do not block any noise out all. I remember the bedding being very nice on my last couple of visits, so I was surprised that the pillows I slept on were very thin and hard. Not comfortable at all.
When I checked out I alerted the front desk clerk of my disappointment and she proceeded to look up my Fairmont President's Club profile and noted my concerns. She also said the reason my pillows were different was because I was put on a " hypoallergenic" floor that has different bedding and that was why the pillows weren't up to par. She said she would note the next time I stayed I would like a quiet room facing the courtyard. No apology, no real concern for the unpleasant stay. There are just too many nice places to stay in Seattle and the Fairmont is resting on its laurels and it is really starting to show. It's unfortunate because this hotel should be the best of the best but it is just going downhill and a nice lobby just doesn't cut it anymore.
No apologies, no offer to
- Official Description (provided by the hotel):
- Footsteps from Seattle's most exciting attractions, the Fairmont Olympic Hotel combines traditional warmth with 21st century convenience and personalized service. Located in the heart of downtown Seattle, the beautifully historic 450-room hotel blends classic ambiance and Italian renaissance architecture with state-of-the-art amenities, including high-speed wireless Internet access in all guest rooms and public spaces, 24-hour room service, 24-hour concierge, a fully equipped fitness center with indoor swimming pool, and complimentary house car service throughout downtown. Listed on the National Register of Historic Places, the Fairmont Olympic Hotel is excited for the next stage in this history with the start of a $25 million renovation. This renovation began on December 9th 2015 and is set to finish in July of 2016. The renovation will go floor by floor and will include buffer floor closures in order to minimize disruption to guests. ... more less
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- Also Known As:
- The Fairmont Olympic Seattle Hotel Seattle
- Fairmont Olympic Seattle
- Fairmont Seattle
- Four Seasons Seattle
- Seattle Fairmont