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“Nice place, but definitely NOT 5-Star quality” 3 of 5 bubbles
Review of The Fairmont Olympic Seattle

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The Fairmont Olympic Seattle
Ranked #21 of 100 Hotels in Seattle
Certificate of Excellence
GreenLeadersBronze level
Los Angeles, CA
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice place, but definitely NOT 5-Star quality”
3 of 5 bubbles Reviewed 4 July 2009

The hotel is located a close 4 blocks from the Convention Center, and the walk to there is great. The bellhops are quite friendly and offer to help with luggage if you'd like. The doors were always opened for me when entering or leaving the Hotel. The staff at the reception counter were quite friendly and fast. The Hotel is also clean. But this is where the compliments stop.

The non-smoking room, and the hallway leading to the room smelled like smoke, numerous room furniture items were in need of repair or they were extremely worn, the bathroom sink dripped, the carpet was stained in places as was the couch and desk chair, and the TVs were probably 10 years old with remote batteries needing replacement. There was a single instance of a repairman entering the room without knocking.

The hotel was nice enough, but definitely not 5-star quality. Perhaps "3 stars" out of 5 is more appropriate.

  • Stayed June 2009, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Advantage1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,783 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Miami
Level Contributor
190 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed 18 June 2009

This was our first Fairmont Hotel experience and had read all experiences left on Tripadvisor. We enjoyed our stay including the extras that the rooms have, like silk hangers for women's clothing with fragrance sachets, the great toilettries, great shower. They will shine your shoes if you like. We also loved the fact that they have a car at our disposal (at no fee), but did leave a nice tip! The driver dropped us off at several locations throughout our stay and picked us up as well. The driver can only be within the downtown area and that was perfect for us. We had stayed the night prior to leaving on an Alaska cruise and asked the concierge to schedule some activities, including a concert and a car rental upon our return in a week. Everything was waiting for us upon our return. I believe this hotel's service, staff and restaurants are one of the best we have ever stayed in.

  • Stayed June 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank denitrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Fe, New Mexico
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed 17 June 2009

Just returned from a five night stay at the Fairmont Olympic and wish I was still there! Great facility in a perfect location with a well trained, very attentive staff. Initially checked in to a newly renovated room (flat screen tv, updated bath, etc.), but it was close to the street and a little noisy for me (but not as bad as the new Four Seasons on First or other hotels), and asked to be moved to a higher room. Ended up on the tenth floor in an "older room," which was perfect and very quiet. I never turned on the TV anyway, so what do I care if it's HD or black and white? Great pool and fitness center; super restaurants; a delightful piano bar in the evenings, and just plain old world charm throughout.

  • Stayed June 2009, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank QuakerBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wheaton, Illinois
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 17 June 2009

I stayed at the Fairmont Olympic Hotel June 14-17th for business. My business was at the convention center, which was only about 5 blocks away so this was quite convenient. I booked a deluxe room for a very reasonable price, especially considering wi-fi and ethernet internet was included in the price.

The deluxe room had a very comfortable king bed with nice linens and down pillows. By far one of the most comfortable beds I've slepted in for a long time. There is plenty of room for your clothes with drawers and a large closet with many hangers. Robes and slippers are included in the room as are nice quality toiletries. The toiletries include: shampoo, conditioner, shower gel, body lotion, cotton balls and Q-tips. The room also has a safe that can fit a laptop and a good size desk from which you can work.

I ordered room service each morning for breakfast and all the food was excellent. The only downside of this room is that a coffee maker is not included. This was a huge disappointment as most rooms that I've stayed in have a coffee maker. The hotel should really consider providing coffee machines in each room or upon request at the least. Note: room service is very expensive. A small breakfast such as oatmeal and a medium pot of coffee ran about $25 with the extra fees they tack on.

The fitness center is the best fitness center I've seen at a hotel in a long time. The cardio machines are newer and offer DVD and CD players. The sauna is also a great touch. The lobby is beautiful and the staff very pleasant and helpful. I asked the bellmen many questions about where to find a drugstore, a deli, etc and each time they were polite, helpful and accurate with their directions.

Unfortunately, I worked the entire time while in Seattle and didn't get a chance to site see; however, this is a very convenient location if you are traveling on business or pleasure. It's only a few blocks to the convention center, waterfront (Pike's Market) and the monorail, which will take you to the space needle.

Overall, I would definitely return to this hotel whether it be for business or pleasure in the future.

  • Stayed June 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank nicole4278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 16 June 2009

Visiting Seattle for a conference. This hotel room was booked through an online site for a $159/night. It was a great stay. The service felt welcoming, and there was always someone by the door with a smile. I would recommend staying at the Fairmont Olympic Hotel, for a central location in the heart of Seattle.

  • Stayed June 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BostonWagga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago. Illinois
2 reviews
4 of 5 bubbles Reviewed 11 June 2009

Great hotel with excellent service. Centrally located but the vallet service is very slow and one has to wait for a while to get their car or give their car for vallet parking. The hotel needs to find another option.

  • Liked — Comfort and location
  • Stayed May 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MumbaiBaroda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 6 June 2009

My husband and I take several trips a year. Getting away and staying at a luxury hotel is a high priority to us so we reserved three nights in an Executive Suite at what was stated as “the only AAA 5star hotel in Seattle”.
The hotel décor was clean and provided all that you would expect from the Fairmont chain, however, the service was seriously lacking. More along the lines of a 3star hotel at best. Here’s the brief on our experience:
1. A/C in suite did not work. They offered us a oscillating fan. After many phone calls and that ate up our evening, they moved us to another room and offered breakfast the next morning. Things would have been fine, but unfortunately, this was only the beginning of the poor service we received during our stay.
2. We asked the Concierge about seafood in the area. He pulled out a book of menus. We looked them over, selected the entrée we desired and the Conciege gave us directions for the six block walk. Once we arrived at the restaurant, the waiter informed us that the menu displayed at the Fairmont was changed several years ago. Needless to say, the entrée we wanted was no longer available at the restaurant.
3. I booked a relaxing massage. Upon arrival, I was directed to a room with no air conditioning and loud music / group noise echoing from the pool a few steps outside my door. Not a relaxing environment for a massage! It was very loud and the sweating uncomfortably, I decided to cancel the long awaited massage.
4. Concierge desk told us hotel courtesy car would take us to rental car agency where we rented a car for a day trip. When we went downstairs the valet said the car was out for maintenance. We responded – on a holiday weekend? We found out later they really had two courtesy cars although the other car was never offered.
5. When we returned from our day trip, we spoke to Chris Dulac, evening manager who gave us a condescending “I apologize” for the inconveniences we had encountered and told us the car was now back from the Maintenance shop. It was Memorial Day?…. maintenance shops surely were closed….. Anyway, we asked if the hotel courtesy car would take us to the Pier the next morning. He said the car was not big enough for us and our luggage….we were shocked….because the hotel uses a Town Car….can’t get much bigger than that and we only had carry on luggage! Then he said the pier was too far away. We were totally frustrated by this point and said that in lieu of the problems we had encountered, it was the least he could do. He finally agreed to transportation. BTW, the pier is within the two mile driving range.
Lesson learned! If you want a luxury hotel with luxury service, stay at the Four Seasons!

  • Stayed May 2009, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank tnt.faircloth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Fairmont Olympic Seattle

Property: The Fairmont Olympic Seattle
Address: 411 University St., Seattle, WA 98101-2507
Phone Number:
Region: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Seattle
#11 Business Hotel in Seattle
#14 Luxury Hotel in Seattle
#16 Family Hotel in Seattle
#17 Green Hotel in Seattle
#18 Romantic Hotel in Seattle
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Fairmont Olympic Seattle 5*
Number of rooms: 450
Official Description (provided by the hotel):
Footsteps from Seattle's most exciting attractions, the Fairmont Olympic Hotel combines traditional warmth with 21st century convenience and personalized service. Located in the heart of downtown Seattle, the beautifully historic 450-room hotel blends classic ambiance and Italian renaissance architecture with state-of-the-art amenities, including high-speed wireless Internet access in all guest rooms and public spaces, 24-hour room service, 24-hour concierge, a fully equipped fitness center with indoor swimming pool, and complimentary house car service throughout downtown. Listed on the National Register of Historic Places, the Fairmont Olympic Hotel is excited for the next stage in this history with the start of a $25 million renovation. This renovation began on December 9th 2015 and is set to finish in July of 2016. The renovation will go floor by floor and will include buffer floor closures in order to minimize disruption to guests. ... more   less 
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Also Known As:
The Fairmont Olympic Seattle Hotel Seattle
Fairmont Olympic Seattle
Fairmont Seattle
Four Seasons Seattle
Seattle Fairmont

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