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“Very poor service”

Boka Restaurant + Bar
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Ranked #207 of 4,093 Restaurants in Seattle
Certificate of Excellence
Price range: US$15 - US$30
Cuisines: American, Bar
More restaurant details
Restaurant details
Good for: Romantic, Groups, Business meetings, Child-friendly, Special Occasion Dining, Bar Scene
Dining options: Breakfast, Brunch, Lunch, Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Valet Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Dining style: Casual Elegant
Neighbourhood: Downtown
Cross street: Madison
Description: BOKA is a vibrant, communal blend of lounge, bar and restaurant. Sleek, contemporary design is infused with a menu of urban American food, handcrafted cocktails, and a wine list reflecting a heavy Northwest influence. Meal services include breakfast, lunch, cocktail hour, dinner, late night, weekend brunch and seasonal patio dining.
Bishop, California
Level Contributor
73 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Very poor service”
Reviewed 23 July 2014

The food was quite good. We had their quiche, which was delicious. Their tomato soup and toasted cheese sand wich was also good. The service was atrocious. We waited a long time to be seated, along time to have our order taken, a very long time for our food, the waitress only came by once in the hour+ we were there, and took more than 20 minutes just for a dessert.

Visited July 2014
Helpful?
Thank jan h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara H, General Manager at Boka Restaurant + Bar, responded to this review, 24 July 2014
Hello jan H,

Please accept my apology on behalf of our crew here at BOKA. There is no excuse for the slow service that you received during time here. I am sorry. I invite you to reach out to me with further details about your experience so I may correct the problems that you encountered.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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377 reviews from our community

Visitor rating
    170
    120
    66
    12
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Lauderdale, Florida
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Fantastic food!”
Reviewed 4 July 2014

Delicious local fare! We had breakfast, lunch and dinner throughout our stay. It was an eclectic menu.

Visited July 2014
Helpful?
Thank dracumac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara H, General Manager at Boka Restaurant + Bar, responded to this review, 23 July 2014
Dear Dracumac,
Thank you for taking the time to review BOKA. So happy that you enjoyed your time here. We'll see you on your next visit to Seattle!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Pierce, FL
Level Contributor
72 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Trendy and delicious”
Reviewed 4 July 2014

While vacationing in Seattle, we happened upon BOKA and decided to give it a try. We had seen something on Trip Advisor about it but had not really researched it before going. The best way I can describe this this place is Hip, Trendy, Fun and Eclectic. There are constantly changing colors in the walls. The menu offers some variety of things we had not seen before. A salad we tried, asparagus and kale with pine nuts and mint was delicious. They take the asparagus and slice them on a mandolin lengthwise. Our dinners were salmon and halibut which were both prepared perfectly. We were there on a Wednesday and it is obviously a place to gather after work for happy hour. There were a few points where we thought the service was a bit slow but maybe they were just giving us time (although getting a 2nd drink should not take almost 10 minutes). That being said, if you like good food experiences, give this place a try. It is alot of fun and has very good food.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara H, General Manager at Boka Restaurant + Bar, responded to this review, 23 July 2014
Hello Scott,
Glad to here that you had fun here, that's what it's all about! I hope to see you the next time you visit from Florida.
Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plant City, Florida
Level Contributor
8 reviews
6 restaurant reviews
“Great meal”
Reviewed 4 July 2014

Right across the street from the Alexis hotel. Meal was great, and the dessert was wonderful. I had the pork shoulder and my wife had scallops...both exceptional!

Visited June 2014
Helpful?
Thank Doug H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara H, General Manager at Boka Restaurant + Bar, responded to this review, 23 July 2014
Hello Doug H.
Thank you for the shout out!
I'm so glad that you made it across the street to find out little Gem. Please come our way the next time you're in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
45 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Terrific for Happy Hour”
Reviewed 29 June 2014

Beautiful, contemporary restaurant. Great location. The space is well designed with high bars near the windows, booth near the walls. A bar toward the back.
Menu for happy hour which we tried included a delicious Ahi poke, chicken wings, flat bread, fish tacos. The fish tacos were the best and well worth it. I didn't try the fries but was tempted. With the poke, tacos, flat bread and wings, it was more than enough food for my husband and I.
We both had beers so we can't comment on the wine list and cocktails.
The service was nice. With many servers checking on us. Our sweet server was extremely friendly. The reason why it's a 4 and not a 5 is that it's not the greatest value but the food was of good quality for happy hour.
If in the neighborhood, this is a great choice.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank nlcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara H, General Manager at Boka Restaurant + Bar, responded to this review, 3 July 2014
Dear nlcd,

Thank you for your feedback. I am so glad to here of your great experience. Please stop back by the next time you return from the Bay area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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