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“Great location, and customer service”

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Best Western Plus Pioneer Square Hotel
Ranked #30 of 100 Hotels in Seattle
Certificate of Excellence
Calgary, Canada
Level Contributor
8 reviews
6 hotel reviews
“Great location, and customer service”
Reviewed 12 August 2011

Great location if you are planning to go to a Mariners or Seahawks game, within walking distance. Also the Underground tour is close by. Hotel staff was very friendly. Beautiful character hotel, originally buildt in 1914, and has been beautifully restored.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank KayJay333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,407 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (191)
Date | Rating
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English first
Pincher Creek, Canada
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 August 2011

My spouse & I have stayed @ many Best Westerns, this one is over the top when it comes to customer service. I had left my Sturgis 2010 hoodie in armor. Long story short, they mailed it back to me in Canada...at THEIR cost! I was grateful that they found it, as a lot of hotels would just say the item isn't there. When it showed up in the mail I was even happier we had chosen this hotel. The location is the best if wanting to walk Pier 57 or old Pioneer Square. Check out the glass blowing a block away!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank giggly1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phliladelphia
1 review
Reviewed 4 August 2011

I called the front desk to cancel a reservation for next week and the clerk was RUDE, curt, abrupt and even asked me to call back later when I didn't instantly have my credit card available to verify the last 4 numbers. I might reconsider based on all these glowing reviews, if I needed to stay in a hotel in Seattle, but I hope you don't encounter the same man I did!!

Stayed August 2011, travelled with family
Helpful?
Thank phillygal58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, PA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 July 2011

We stayed here for two nights before departing from Pier 66 on a cruise. We were a group with four generations (Grandmother, my Inlaws, Dh/myself and our 1yr old DD). We took a shuttle from the airport but could have easily taken the light rail for $2.75 had we not had our 84 yo grandmother. The hotel was perfectly located to walk to lots of restaurants, bars, the Underground tour, Pike's Place Market, the Space Needle if you are adventurous, an easy 4 minute walk to the light rail, and best of all it's right on the water and easy to walk all the great seafood restaurants and the Pier. Every room was a little different, we had four and they were all shaped different with different coffee pots (in-laws had a Keurig, Grandmother had a balcony) and the morning breakfast was really nice, fresh waffles, bagels, muffins, cereal, fruit, water, coffee and juice. I definitely plan to stay here for our next trip to Seattle (which will happen now that I fell in love with the city!)

Room Tip: Get one that faces the street, otherwise you stare at industrial stuff on the roof.
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  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
2 Thank jennygirlmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chapel hill, nc
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 July 2011

We spent 3 days in Seattle in this hotel, walking distance to the Market, the ferries, and all the waterfront, very close to all transportation including to the airport. Friendly staff, comfortable, affordable, and quiet. Go to the Italian restaurant two doors down, excellent food, reasonable, good atmosphere. We ate at the Fishermans on the water, wonderful bread and spectacular view. Take the ferry to Bainbridge and the boat tour of the locks.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank basecampd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nyack, NY
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 July 2011

This Best Western is located on the waterfront, close to the piers and within walking distance to the Baseball stadium/chinatown and of course-Pioneer Square. Because it is on the courtesy bus route(during the day), you can avoid the hills to get to the Fish Market and other places within the city. The room was comfortable and the breakfast was nice.
We enjoyed discovering another part of town after staying near the Space Needle before our cruise. The location of the Best Western hotel had some more grungy type bars, but we found some nicer restaurants. I couldn't imagine a couple over 60 or a familyenjoying its local very much.(Nearer the Spcae Needle seems better), but we found the area interesting and I enjoyed the underground tour which was minutes from the hotel,
Most important-if you are able bodied-there is a metro for $2.00 to the airport with a stop 5 minutes walk away from the hotel(slighly uphill) that will save you a $50 limo ride!

Room Tip: Ask to face the street!
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank drmo717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver bc
Level Contributor
191 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 26 July 2011

We came in to town on the Sunday after a terrible trip up the I-5. The traffic from Oregon to Seattle was BAD! It was one of the first nice days of the summer and everyone was out. It took us 12 hours to get to Seattle from Florence.
So We were tired and grumpy. .... But when we got to The Bestwestern Pioneer Square we were in for a delight. The room was wonderful, so well appointed. King size bed was comfy ! Great area very central.
We were given tickets for free appy at an Irish Pub down the street. Took advantage of that and we were very happy with the food and Beer selection. The Pub was called Fado.

I would like to keep this hotel "Our little secret" So don't tell anyone!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank comingforthesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Pioneer Square Hotel

Property: Best Western Plus Pioneer Square Hotel
Address: 77 Yesler Way, Seattle, WA 98104-2530
Phone Number:
Region: United States > Washington > Seattle > Pioneer Square
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#24 Romantic Hotel in Seattle
#29 Family Hotel in Seattle
#34 Business Hotel in Seattle
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Best Western Plus Pioneer Square Hotel 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Seattle
Seattle Best Western

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