I stumbled upon this hotel when googling for cheap places to stay in Seattle, as prices here are ridiculously high compared to larger cities like Chicago, where the Hilton can be had for $150 on a weekend. Rack rates when I booked were $170, not too far off from nicer places down in the Pike Place area. These rack rates are ex-tax, not including state hotel taxes etc which push the total close to/over $200 a night, which is pretty expensive for the experience offered by this establishment.
Upon check in, I was assigned a ground floor room, and dragged my luggage inside to find that there was a homeless man outside playing with his man-bits, while trying to peer in the glass of the room. Gross!
Reception quickly assigned me a room on a higher floor. Tip for others: Don't ask for a room facing the street, the windows aren't double glazed and road/traffic/people noise is high. There's not much to see anyway, other than cars driving past.
The room was comfortable, but the overall experience was a let down. Overall it seemed relatively clean, but the interior is extremely dated, and screams of an upgrade. The wood furniture was full of knocks and dings, showing its age.
The bed was comfortable, however there was blood on the comforter, so I asked for housekeeping to replace it. This was done promptly.
The air conditioning was in what seemed to be a makeshift housing in the wall, an after though rather than being properly built in to the building. The housing wasn't sealed properly and had gaps around it allowing a draught through, and made the airconditioner rattle and shake during operation.
A coffee machine was supplied, with a couple of packets of generic drip coffee and powdered whitener. I was surprised this was included, but didn't like the powder whitening agent, and much rather half & half, or sealed milk portions in the fridge. A small microwave, and bar fridge were also in the TV unit.
Noise from rooms adjacent, and above was ABSOLUTELY HORRIBLE. All day I could hear people in the room above me and above and one over from me stomping around, and at night I could hear the person above nailing something/someone pretty strenuously. Guests across the hall were audible with both theirs and my door closed. When the guest next to my room closed his front door, the windows in my room shook, showing the buildings age.
The toilet was clean, and properly flushing, however being supplied a nearly used up toilet paper roll on the holder was... Interesting? One doesn't want to be reminded that literally thousands of other guests have sat on the same throne when going about business. +1 for being eco-friendly (Or penny pinching?). The hand towels, were not clean, and all had stains on them. These were also replaced by housekeeping at my request.
The shampoo/conditioner/body wash dispenser in the shower is a novel idea, but let down by execution. I'm not sure if all units were like mine, however it required some force to dispense a small amount, and repeated presses to get enough the size of 2-3 quarters to be able to wash with. Body wash is also almost useless without a loofah or washcloth, compared to a bar of soap which lathers as friction is used on it against the body. The supplied bodywash without a loofah of washcloth simply runs between your fingers and is hard to build up a lather with. Otherwise, the shower was clean and appeared to be wiped down well.
I'd have to say the best thing about this hotel was the breakfast. It was plentiful, and an 'all you can eat' affair. I wasn't terribly hungry, but there was a great selection of hot and cold foods, along with waffles, toast, muffins and bagels available. The same assortment and brands I've seen used by the Hampton Inn, which is well known for their great breakfasts. The dining area was also very clean, if a little cramped and lacking ventilation - It was quite humid in there.
The included Wifi was also pathetically slow. I wouldn't recommend this for business travellers, as using a VPN was impossible due to the speeds.
Location was good, 5-10 mins walk to the space needle, however close by restaurants (apart from the asian place across the street) were nowhere to be found. Walgreens up the road has plenty of food you can make up in your room to suffice. A taxi to the stadium on the south side of town was under $10.
All in all, a pricey and disappointing stay, but given some attention and lots of TLC by the management/owners, this could be polished into a gem given time and a lot of money.
- Official Description (provided by the hotel):
- As soon as you arrive at The Loyal Inn, our exceptional customer service team and comfortable accommodations will greet you. Once inside your spacious non-smoking room, you'll find all the comforts of home, including a 32-inch flat screen television, microwave and refrigerator. Eco-Friendly rooms are also available. Additional amenities at this Seattle hotel include a complimentary deluxe continental breakfast buffet each morning, relaxing spa, on-site exercise facility and a 24-hour business center. We offer guest parking for a nominal fee of only $10.00 per night plus applicable taxes. The best of the city awaits you just outside this hotel in Seattle. From exploring famed Pike Place Market to marveling at the Space Needle® while visiting Seattle Center to catching a Seattle Seahawks or Seattle Mariners game. Everything you want to do and see in Seattle is just minutes away. While in town, try to catch one of the many annual festivals, including the Bumbershoot® and Northwest Folklife Festivals and don't forget Seattle's annual Seafair celebration. The Fred Hutchinson Cancer Research Center, Seattle Cancer Alliance, Swedish Hospital, Virginia Mason, Lake Union, University of Washington and Seattle University are also nearby. Be sure to explore the variety of unique shops, restaurants and entertainment venues in downtown Seattle. Business guests will also enjoy the Loyal Inn's close proximity to local businesses, hospitals/medical companies and corporations, including PATH, Microsoft, Amazon and Boeing and the Melinda and Bill Gates Foundation. A friendly staff is ready to ensure a comfortable and memorable stay in Seattle. Make an online reservation today and save at the Loyal Inn hotel! Enjoy your stay. ... more less
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- Also Known As:
- Best Western Loyal Hotel Seattle
- Best Western Seattle
- Seattle Best Western