My wife and I recently stayed at the BW Loyal Inn and accidently left behind a small but expensive piece of photography equipment. When we called the motel we were advised that the equipment had been found and we were assured that the manager would ship the piece of equipment to our home in Victoria, BC ASAP. Five weeks later we still do not have this much needed piece of equipment and the manager, after giving us the runaround on subsequent calls, has now stopped returning our calls. It seems such a simple thing re: customer relations - I am a BW Rewards program member - and we usually stay at BW hotels but the manager apparently has not followed through! We've now turned the matter over to BW customer relations to try and resolve on our behalf.
- Official Description (provided by the hotel):
- As soon as you arrive at The Loyal Inn, our exceptional customer service team and comfortable accommodations will greet you. Once inside your spacious non-smoking room, you'll find all the comforts of home, including a 32-inch flat screen television, microwave and refrigerator. Eco-Friendly rooms are also available. Additional amenities at this Seattle hotel include a complimentary deluxe continental breakfast buffet each morning, relaxing spa, on-site exercise facility and a 24-hour business center. We offer guest parking for a nominal fee of only $10.00 per night plus applicable taxes. The best of the city awaits you just outside this hotel in Seattle. From exploring famed Pike Place Market to marveling at the Space Needle® while visiting Seattle Center to catching a Seattle Seahawks or Seattle Mariners game. Everything you want to do and see in Seattle is just minutes away. While in town, try to catch one of the many annual festivals, including the Bumbershoot® and Northwest Folklife Festivals and don't forget Seattle's annual Seafair celebration. The Fred Hutchinson Cancer Research Center, Seattle Cancer Alliance, Swedish Hospital, Virginia Mason, Lake Union, University of Washington and Seattle University are also nearby. Be sure to explore the variety of unique shops, restaurants and entertainment venues in downtown Seattle. Business guests will also enjoy the Loyal Inn's close proximity to local businesses, hospitals/medical companies and corporations, including PATH, Microsoft, Amazon and Boeing and the Melinda and Bill Gates Foundation. A friendly staff is ready to ensure a comfortable and memorable stay in Seattle. Make an online reservation today and save at the Loyal Inn hotel! Enjoy your stay. ... more less
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- Also Known As:
- Best Western Loyal Hotel Seattle
- Best Western Seattle
- Seattle Best Western