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“Good price through Hostel website”
Review of The Loyal Inn

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The Loyal Inn
Ranked #62 of 101 Hotels in Seattle
Eugene, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good price through Hostel website”
Reviewed 1 August 2014

For the good price, yes it's worth it. Our stay was very up and down in this Hotel and that was du to one of the front desk receptionists being completely rude and downgrading where-as the other receptionist was kind and friendly. Do not try to use the hotel shuttle van here, the driver we ran into was too pushy and made us feel very uncomfortable. He appeared to be looking us up and down and overall just a sketchy guy, we ended up not using that service because overall it did not seem right to be in a van (provided by the hotel) with that creepy of a guy.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Naivasha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria D, Manager at The Loyal Inn, responded to this review, 6 August 2014
Dear Naivasha S,

Thank you very much for sharing your experience with us. We are very disappointed to hear about your experience with one of the front desk receptionists being rude. The team's goal is to make sure we deliver superior customer service to each and everyone of our guests. My sincere apologies about this experience and rest assured we will discuss this with the team. We will also share your comments about the town car company that we co-work with. Although we have had so many positive comments with the town car company because of its inexpensive and reliable service, my apologies if it did not work out for you during your stay. We hope you stay with us again on your next visit to Seattle. Please do not hesitate to contact me directly.

Sincerely,

Maria Michelle Diangco
Assistant Manager
BEST WESTERN Loyal Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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785 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
Del Mar, California
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2014

We stayed here a few weeks ago, and we booked 2 rooms. We came back from the cruise early in the morning, and one of my sons was feeling sick. When I explained the situation, not only did they took care of our luggage right away, they made sure we could use one of our rooms as soon as it was ready. So my wife and my son could rest in the bed while the rest of our party explored the area. A big thank you to the nice lady at the front desk.
The building is kind of old, but the rooms are spacious and clean. The bed and pillows are very comfortable. The continental breakfast is good, considering they are complimentary. The hotel is within walking distance of space needle, Chihuly garden, and EMP museum.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jb2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria D, Manager at The Loyal Inn, responded to this review, 4 August 2014
Dear JB2001,

Thank you very much for choosing to stay at the Best Western Loyal Inn. We are very thrilled to hear whenever we are able to take care of our guests right away especially during the times that our guests would need our service for certain situation. We are sorry to hear that one of your sons got sick but we are very glad that we were able to accommodate your family by having one of the rooms ready prior to the guaranteed check in time. Thank you for your kind comments regarding the team and thank you for sharing that you were able to enjoy the complimentary breakfast. Our hotel is all about location and yes we are within walking distance to most of the tourist areas here in Downtown Seattle!

Sincerely,

Maria Michelle Diangco
Assistant Manager
BEST WESTERN Loyal Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level 4 Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 July 2014

This hotel was awful. The outside is seedy and not a good area to walk around. It touts as a great location near the space needle. If you want that stay at the Executive Inn-Best Western which is closer and safer. Additionally, I asked about getting around since we had no car never told about town car to Mariners game which we attended.
Additionally, got there early and asked about early check in and when I called they had forgotten about it. A good thing I called about 40 minutes before we headed back so the clerk was nice enough then to get a room ready for us.
The bathroom is tiny, the towels are super cheap and the bedroom is tiny. There was no cable insert anywhere to figure out the channels of the tv.
The breakfast was terrible,- eggs were the only hot dish both days we were there. My son who loves breakfast commented how bad the breakfast was. Even the coffee was not very good.
We then had problem when we came back at 1pm- that the maids had not gotten to our room and I told them we would be leaving at about 5pm for the Mariners game. Got told they can't help us and so I told them I would let management know that we will not be having a clean room. The maid went running downstairs and said something to the manager and then denied that she ever said that. After I explained what happened she said its apparent that I do not want to listen and the maid never told me she would not clean the room. No apology, and so I walked away. The hotel has a nice hot tub but no pool. The hotel needs a makeover inside and outside and too costly for what you get. Good deal on parking though at only 10 dollars a night. Disappointing experience. Also they have the vacuum cleaner running in the hallway a lot and very noisy.

Room Tip: There were none.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank traveller347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampere
Level 2 Contributor
8 reviews
Reviewed 26 July 2014 via mobile

Stayed here with family (wife and 8-month-old daughter) for four nights in June. I was very pleased with the service. We arrived at 2 pm and got a travel bed for the baby for the first night, even though we hadn't reserved a crib, and a real crib the next day. Continental breakfast was good and anyway a nice touch in this price range. Staff was very friendly. We booked through a hostel site, so the price was even less.

Stayed June 2014, travelled with family
Helpful?
Thank Antti H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria D, Manager at The Loyal Inn, responded to this review, 4 August 2014
Dear AntthiH,

Thank you for sharing your experience about your recent stay at the hotel. We are very happy to hear that you were pleased with the service and that we were able to provide assistance for the baby regarding the need for crib. We do offer cribs and rollaway beds at no extra cost! Thank you for your comment regarding the continental breakfast, we hope you enjoyed the tasty make-your-own-waffle that we provide in the breakfast area. It is always very nice to hear from our guests that they were able to find the staff friendly! Thank you again for staying with us.

Sincerely,

Maria Michelle Diangco
Assistant Manager
BEST WESTERN Loyal Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level 6 Contributor
214 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 25 July 2014

Arrived early & was very glad that a room was ready for me. I happened to mention that I was going to Safeco Field that night. I was told that a town car is available to take me there. Only $5 ! The staff is very helpful. When I needed a taxi the staff called for one. The breakfast gets your day started very well. Its a older property thats keep up very nicely. All my thanks for making my stay enjoyable.

  • Stayed July 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank WoHop132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria D, Manager at The Loyal Inn, responded to this review, 4 August 2014
Dear WoHop132,

We are very glad to hear that we were able to accommodate your request for early check in. Our housekeepers work very hard to have a room ready before the guaranteed check in time at 4pm, that way our guests would have more time to see the Emerald City! Thank you for your kind comments about the staff being helpful. The team will be very delighted to hear these kind words from our guests! You are very welcome and it is our pleasure that we were able to make your stay comfortable.

Sincerely,

Maria Michelle Diangco
Assistant Manager
BEST WESTERN Loyal Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Powell River, Canada
1 review
Reviewed 25 July 2014

Pricey, older building, well located. The breakfast is the exceptional deal for this hotel. We stayed in July and higher prices were expected but for the age of this hotel and lack of upgrades it could have been less expensive.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria D, Manager at The Loyal Inn, responded to this review, 4 August 2014
Dear SarahB.

Thank you for taking the time to share your experience about your recent stay at the Best Western Loyal Inn. We are glad to hear that you were able to enjoy the complimentary breakfast that the hotel offers to each of our guests. The waffles are really tasty! We are sorry to hear about your comment regarding the price of the hotel, Seattle is a major city and our high season is from May-September because of the Alaska Cruise that is why the room rate prices are set accordingly. I hope you will consider to stay with us again on your next visit to Seattle. Please do not hesitate to contact me directly.

Sincerely,

Maria Michelle Diangco
Assistant Manager
BEST WESTERN Loyal Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hillsborough, New Jersey
Level 6 Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 July 2014

Stayed 1 night prior to departure on an Alaskan cruise. Location is great for visiting the Space Needle and other Seattle attractions. It's within walking distance to many sites and great restaurants. Easy to also obtain transportation to areas further than walking distance. Staff was extremely helpful and friendly!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank DFedor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria D, Manager at The Loyal Inn, responded to this review, 25 July 2014
Dear DFedor,

Thank you for your comments. Glad to hear the location worked out for you and yes we are within walking distance to most of the tourist attractions in Downtown Seattle. One could even walk to the Waterfront area if they are here for the Alaskan Cruise! Happy to hear as well that the team was extremely helpful and friendly, I am sure they will be happy to hear this comment! I will share it with them. Thank you for staying with us.

Sincerely,

Maria Michelle Diangco
Assistant Manager
BEST WESTERN Loyal Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Loyal Inn

Property: The Loyal Inn
Address: 2301 8th Ave, Seattle, WA 98121-1907 (Formerly Best Western Loyal Inn)
Region: United States > Washington > Seattle > Belltown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#53 Business Hotel in Seattle
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — The Loyal Inn 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
As soon as you arrive at The Loyal Inn, our exceptional customer service team and comfortable accommodations will greet you. Once inside your spacious non-smoking room, you'll find all the comforts of home, including a 32-inch flat screen television, microwave and refrigerator. Eco-Friendly rooms are also available. Additional amenities at this Seattle hotel include a complimentary deluxe continental breakfast buffet each morning, relaxing spa, on-site exercise facility and a 24-hour business center. We offer guest parking for a nominal fee of only $10.00 per night plus applicable taxes. The best of the city awaits you just outside this hotel in Seattle. From exploring famed Pike Place Market to marveling at the Space Needle® while visiting Seattle Center to catching a Seattle Seahawks or Seattle Mariners game. Everything you want to do and see in Seattle is just minutes away. While in town, try to catch one of the many annual festivals, including the Bumbershoot® and Northwest Folklife Festivals and don't forget Seattle's annual Seafair celebration. The Fred Hutchinson Cancer Research Center, Seattle Cancer Alliance, Swedish Hospital, Virginia Mason, Lake Union, University of Washington and Seattle University are also nearby. Be sure to explore the variety of unique shops, restaurants and entertainment venues in downtown Seattle. Business guests will also enjoy the Loyal Inn's close proximity to local businesses, hospitals/medical companies and corporations, including PATH, Microsoft, Amazon and Boeing and the Melinda and Bill Gates Foundation. A friendly staff is ready to ensure a comfortable and memorable stay in Seattle. Make an online reservation today and save at the Loyal Inn hotel! Enjoy your stay. ... more   less 
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Also Known As:
Best Western Loyal Hotel Seattle
Best Western Seattle
Seattle Best Western

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