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“Positives and Negatives!”

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Best Western Executive Inn
Ranked #54 of 100 Hotels in Seattle
Richmond, B.C.
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Positives and Negatives!”
3 of 5 bubbles Reviewed 23 April 2014

Large comfortable room. Clean and inviting site. Great smell of baking cookies on arrival. Super desk staff--friendly, amusing and informative. 5 minute walk to the Space needle and about 15 min. to Pike Place Market.

But:

Our fridge had to be replaced as it wasn't working. The queen mattresses are beginning to have a "Himilayas ridge" down the middle. The plumbing in the shower broke down completely and it was impossible to bathe.

Perhaps it's time for a renovation?

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FinallyTimeToTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcohenSeattle, General Manager at Best Western Executive Inn, responded to this review, 28 April 2014
Dear Finally Time to Travel,

We are all thrilled that you enjoyed many of the aspects of the hotel during your recent visit including the clean large room, cookies, staff and proximity to many local attractions.

On the other hand, I am deeply disappointed that you experienced problems with the fridge, bed and shower. I immediately sent my maintenance staff to the check out where this issue was was aimed at and we have resolved these issues for future guests.

We sincerely hope you will give us another opportunity to serve your lodging needs when your travels bring you back to Seattle.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,104 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (221)
Date | Rating
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English first
Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

My boyfriend and I stayed at this hotel for the weekend from Fri- Mon. We had a brilliant experience here. The hotel was absolutely spotless and our room was very spacious with a lovely bathroom. We had a beautiful view of the Space Needle also. The hotel is only a 10 minute walk from the waterfront and there are lots of restaurants and bars close by. The Space Needle is only a 3 minute walk away. The staff were extremely friendly and accommodating.
The breakfast was fantasitc wtih a brilliant selection of both hot and cold options fr only $7.95 per person and my favourite part was the constant coffee top ups!: ) The hotel bar beside the restaurant has a great drinks menu with a daily special Mon-Fri. Every morning, we got a newspaper dropped to our room for free. The wifi was great and the hotel lobby was a really cosy place to sit. There is an excercise room with modern equipment and there'a a business room woth computers also. All in all, we had a brilliant experience and I would highly recommend this hotel to anyone who is planning a trip to Seattle!

Room Tip: Higher rooms have a great view of the Space Needle.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SKay104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcohenSeattle, General Manager at Best Western Executive Inn, responded to this review, 28 April 2014
Dear SKay104,

Thank you so much for your very kind words about our hotel. We are thrilled that you like so many of the attributes of the hotel including the proximity to local attractions and businesses, size and cleanliness of our rooms (At Best Western, we pride ourselves on room cleanliness including use of a sanitizing wand by our room inspectors), breakfast, newspaper and other hotel amenities. I will share with the breakfast staff how much you enjoyed to coffee top-ups. They will be thrilled that you appreciated their service.

We are looking forward to seeing you again soon when your travels bring you back to Seattle. Please share with your friends about your stay and we hope to see them here, as well.

Best regards,
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Vancouver, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 April 2014

I stayed at the Best Western PLUS Executive Inn in Seattle as I usually do and have no complaints. The staff is a pleasure to deal with and the hotel is clean and quiet. The desk staff is friendly and knowledgeable about the area and always helpful with directions or offering suggestions of events that are going on that might be of interest to their guests.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lynne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcohenSeattle, General Manager at Best Western Executive Inn, responded to this review, 28 April 2014
Dear Lynn L,

Thank you so much for all your kind words about our hotel from your recent return stay. We are thrilled that you return each time and look forward to seeing you again soon when your travels bring you back to Seattle. We strive hard each time a guest checks in, either for the first time or returning for another visit, to make certain you leave satisfied and think to yourself "I'll Be Back" . That is our greatest thank you of all.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 16 April 2014 via mobile

The front desk clerk knew this was their last vacant room. He raised the room rate to a premium, and offered no discounts whatsoever. In his words "this is our last room, I could have rented it out 3 times over, I don't have to give any discounts". I sure didn't feel like a valued customer at The Best Western! Last time staying at this hotel chain!!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alpineglen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcohenSeattle, General Manager at Best Western Executive Inn, responded to this review, 28 April 2014
Dear Alpineglen,

Please accept our sincere apology for your experience with our hotel during your recent visit to Seattle. Walk in reservations are subject to supply and demand effects of that day and when hotels have very few rooms remaining, the published rate is the only available rate.

We sincerely hope you will give us another opportunity in the future to serve your lodging needs when you return to Seattle. We believe our hotel offers great value for the rate charged based on location, size of rooms and service levels.

Best regards,.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wiscasset, Maine, USA
Level Contributor
256 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 15 April 2014

I booked online, not knowing the location, and we were Wowed by the room, the view, the staff and the freshly baked cookies every day after 4:00, just right for tea in the room. We enjoyed the breakfast buffet each morning, especially the rice & bean offering with meats and fruits. Nice way to kickoff the day.
You can't do better for a central location than this. Walking distance to South Lake Union, food and Museums, and adjacent to the Space Needle, Science Museum, Imax theater, EMP museum and shows, and best of all, Dale Chihuly's Glass Pavillion and Gardens. Blown glass to blow your mind. Do not miss this!
Easy walk to Pike Market Place, and food apleanty on 2nd Ave.

Room Tip: Get a south facing room towards the Space needle. You'll never doubt where you are when you awak...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SeanRafter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh R, Front Desk Supervisor at Best Western Executive Inn, responded to this review, 16 April 2014
Glad to hear your were so pleasantly surprised, it's nice to see that WOW factor in action. Hope you continue to have excellent travels, we'll see you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Oregon
Level Contributor
111 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 11 April 2014

We stayed here for two nights and were very satisfied. The staff was very helpful. They have under garage parking which was nice and we walked or took a cab wherever we wanted to go. The room was very nice and we really enjoyed our stay. It is walking distance to downtown and to Pikes Place Market. The Seattle center and Space needle are only a couple blocks away. Very satisfied and will stay there again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank aatpct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh R, Front Desk Supervisor at Best Western Executive Inn, responded to this review, 16 April 2014
Thanks for an awesome review, glad you had such a great stay. We appreciate the kind words, I'm especially happy to hear the staff was able to help you during your stay. Give us a call, we'll see you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 11 April 2014 via mobile

I just called to inquire about hotel and shuttle bus going to the hotel. VERY RUDE customer service. My first time in Seattle and heard this hotel was at the perfect location. Will take my business elsewhere & look into staying at another hotel. I won't stay anywhere I don't feel welcomed.

Stayed April 2014
Helpful?
1 Thank CDA_1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh R, Front Desk Supervisor at Best Western Executive Inn, responded to this review, 11 April 2014
I'm sorry that we do not provide shuttle service, it is a common request, but not something we cannot provide. In order to assist our guests as much as possible we have contracted rates with a town car company that provides an excellent service at a great price. We also provide directions using the super-efficient light rail and monorail, which will bring you within 2 blocks of the property. If either of these options are feasible for you I encourage you to give us another call, we'd be glad to help you get around town and get you a great rate on an awesome room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Executive Inn

Property: Best Western Executive Inn
Address: 200 Taylor Ave N, Seattle, WA 98109-5016
Phone Number:
Region: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#49 Family Hotel in Seattle
#51 Business Hotel in Seattle
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Executive Inn 3*
Number of rooms: 121
Official Description (provided by the hotel):
Choose this comfortable, yet affordable Seattle hotel and delight in abundant amenities, a convenient location near corporate offices and Seattle's popular attractions. Guests can get their regular workout while staying at this Seattle hotel, as we offer a 24-hour exercise facility on the premises. Additionally, this Seattle hotel offers a business center, complimentary Seattle Times newspapers delivered to each room daily and 24-hour security. Looking for event space or meeting rooms in Seattle? Our property offers meeting space for up to 250 attendees. We offer guest parking for only $15.00 per night plus applicable taxes. We look forward to welcoming you to the Best Western PLUS Executive Inn. The spacious, modern rooms at this Downtown Seattle hotel offer cable television on a 32-inch flat screen television, microwave, refrigerator, work desk, free wireless Internet, triple sheeted bedding and more. Half of the rooms offer unobstructed views of the Space Needle. Guests can enjoy delicious and convenient meals at Brella's Sports Lounge. Our wonderful hot breakfast buffet is available daily for only $7.95 per adult plus applicable taxes while kids 8 years and under eat free in Brella's Restaurant. Check with front desk for hours. Visit the Seattle Center, Space Needle and Pacific Science Center & EMP (Experience Music Project)- just a couple blocks from this Downtown Seattle hotel. Situated in the heart of the city, other popular area attractions - including Safeco Field, Century Link Field, Seattle Waterfront, Westlake Center, Pioneer Square and Pike Place Public Market - can easily be visited during your stay. Those traveling for work are within minutes of the some of the world's largest corporate headquarters. For anyone visiting Seattle for medical reasons, this Seattle hotel is within minutes of some of the world's most renowned medical facilities. For a memorable time in Seattle, reserve a stay at the Best Western Executive Inn today! Enjoy your stay. ... more   less 
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Also Known As:
Best Western Plus Executive Hotel Seattle
Best Western Seattle
Seattle Best Western

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