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“Great Staff”

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Best Western Executive Inn
Ranked #54 of 100 Hotels in Seattle
Desert Hot Springs, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Staff”
5 of 5 bubbles Reviewed 29 April 2014

The staff at this hotel is great. The manager on duty (Josh) was super to deal with. The food in the restaurant is excellent and the wait staff is terrific . Both dinner and breakfast were a very positive experence .We did have a couple of glitches in the room (TV remote on second stay)didn't work, even thought the young lady on duty tried her best to get it to work. Also the shower and basin drains were very sluggish in draining. I WOULD STAY AGAIN FOR SURE.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ray G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcohenSeattle, General Manager at Best Western Executive Inn, responded to this review, 30 April 2014
Dear Ray G,

Thank you so much for your kind words. I will be sure to pass along your comments to Josh, the Manager on Duty, who will very much appreciate the feedback. We are thrilled that you enjoyed our food and service in the restaurant for both breakfast and dinner. We have passed along the information on the two in room issues (TV remote and drainage issues) and will keep an eye on all the rooms for those and other issues.

Most of all, we are thrilled that you would come back. There is no better compliment for a business than to hear that guest statement. WE look forward tp seeing you again soon.

Best regards.
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1,104 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (221)
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English first
Spokane, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 April 2014

Great room, close to the Seattle Center, and we really liked the staff. We could walk to great dinning in Belltown, close to the Monorail and easy on and off the freeway. The price was good, everything worked in the room.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank SusanS1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcohenSeattle, General Manager at Best Western Executive Inn, responded to this review, 28 April 2014
Dear Susan S.,
We are thrilled that you enjoyed your visit to our hotel during your stay in Seattle I will be sure to share with everyone your kind words regarding our staff. We hope to see you again when your travels bring you back to Seattle.
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 April 2014

Staying at this hotel during a conference downtown , the service levels are above and beyond in expectations . A high energy greeting from Martha at the point of arrival , she followed up in the afternoon with a " how is your stay so far?" I have travel to many destinations and stayed at hotels , never received that style of caring attitude . An employee was kind enough to give up their lunch break to get my dress shirt from the cleaners nearby . An associate tells me , the Director of Sales of this hotel drove his business partner and him to the conference in the heart of Downtown because she overheard their conversation of plans due to the rain .At each contact point , Howard Cohen and David Luong as Managers ask how my stays is . Shaley at the Desk and Dana at the restaurant adds to the leading attention of guest care. Upon returning to my hotel room one evening, I ran into the cook that had prepared my Salmon dinner the evening prior, delivering a Room Service order. Wow, the sense of ownership of the team is a amazing , you are not just another number !

Room Tip: Rooms on the even number side has view of the Seattle Tower and Chihuly garden and glass
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  • Stayed April 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank CKYoung1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcohenSeattle, General Manager at Best Western Executive Inn, responded to this review, 28 April 2014
D\ear CK Young,

Thank you so much for your very kind words regarding your stay. Our goal is to treat our guests like our family and it definitely came true on this stay. I will be sure to share your recognition with Martha, Shaley, Mary (Director of Sales), Dana, David and Marc (cook). We hope your time in Seattle at your convention was rewarding and look forward to seeing you back here when your travels brings you to Seattle.

Best regards,
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Richmond, B.C.
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 23 April 2014

Large comfortable room. Clean and inviting site. Great smell of baking cookies on arrival. Super desk staff--friendly, amusing and informative. 5 minute walk to the Space needle and about 15 min. to Pike Place Market.

But:

Our fridge had to be replaced as it wasn't working. The queen mattresses are beginning to have a "Himilayas ridge" down the middle. The plumbing in the shower broke down completely and it was impossible to bathe.

Perhaps it's time for a renovation?

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank FinallyTimeToTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcohenSeattle, General Manager at Best Western Executive Inn, responded to this review, 28 April 2014
Dear Finally Time to Travel,

We are all thrilled that you enjoyed many of the aspects of the hotel during your recent visit including the clean large room, cookies, staff and proximity to many local attractions.

On the other hand, I am deeply disappointed that you experienced problems with the fridge, bed and shower. I immediately sent my maintenance staff to the check out where this issue was was aimed at and we have resolved these issues for future guests.

We sincerely hope you will give us another opportunity to serve your lodging needs when your travels bring you back to Seattle.

Best regards,
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Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

My boyfriend and I stayed at this hotel for the weekend from Fri- Mon. We had a brilliant experience here. The hotel was absolutely spotless and our room was very spacious with a lovely bathroom. We had a beautiful view of the Space Needle also. The hotel is only a 10 minute walk from the waterfront and there are lots of restaurants and bars close by. The Space Needle is only a 3 minute walk away. The staff were extremely friendly and accommodating.
The breakfast was fantasitc wtih a brilliant selection of both hot and cold options fr only $7.95 per person and my favourite part was the constant coffee top ups!: ) The hotel bar beside the restaurant has a great drinks menu with a daily special Mon-Fri. Every morning, we got a newspaper dropped to our room for free. The wifi was great and the hotel lobby was a really cosy place to sit. There is an excercise room with modern equipment and there'a a business room woth computers also. All in all, we had a brilliant experience and I would highly recommend this hotel to anyone who is planning a trip to Seattle!

Room Tip: Higher rooms have a great view of the Space Needle.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SKay104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcohenSeattle, General Manager at Best Western Executive Inn, responded to this review, 28 April 2014
Dear SKay104,

Thank you so much for your very kind words about our hotel. We are thrilled that you like so many of the attributes of the hotel including the proximity to local attractions and businesses, size and cleanliness of our rooms (At Best Western, we pride ourselves on room cleanliness including use of a sanitizing wand by our room inspectors), breakfast, newspaper and other hotel amenities. I will share with the breakfast staff how much you enjoyed to coffee top-ups. They will be thrilled that you appreciated their service.

We are looking forward to seeing you again soon when your travels bring you back to Seattle. Please share with your friends about your stay and we hope to see them here, as well.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 April 2014

I stayed at the Best Western PLUS Executive Inn in Seattle as I usually do and have no complaints. The staff is a pleasure to deal with and the hotel is clean and quiet. The desk staff is friendly and knowledgeable about the area and always helpful with directions or offering suggestions of events that are going on that might be of interest to their guests.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lynne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcohenSeattle, General Manager at Best Western Executive Inn, responded to this review, 28 April 2014
Dear Lynn L,

Thank you so much for all your kind words about our hotel from your recent return stay. We are thrilled that you return each time and look forward to seeing you again soon when your travels bring you back to Seattle. We strive hard each time a guest checks in, either for the first time or returning for another visit, to make certain you leave satisfied and think to yourself "I'll Be Back" . That is our greatest thank you of all.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 16 April 2014 via mobile

The front desk clerk knew this was their last vacant room. He raised the room rate to a premium, and offered no discounts whatsoever. In his words "this is our last room, I could have rented it out 3 times over, I don't have to give any discounts". I sure didn't feel like a valued customer at The Best Western! Last time staying at this hotel chain!!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alpineglen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcohenSeattle, General Manager at Best Western Executive Inn, responded to this review, 28 April 2014
Dear Alpineglen,

Please accept our sincere apology for your experience with our hotel during your recent visit to Seattle. Walk in reservations are subject to supply and demand effects of that day and when hotels have very few rooms remaining, the published rate is the only available rate.

We sincerely hope you will give us another opportunity in the future to serve your lodging needs when you return to Seattle. We believe our hotel offers great value for the rate charged based on location, size of rooms and service levels.

Best regards,.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Executive Inn

Property: Best Western Executive Inn
Address: 200 Taylor Ave N, Seattle, WA 98109-5016
Phone Number:
Region: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#49 Family Hotel in Seattle
#51 Business Hotel in Seattle
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Executive Inn 3*
Number of rooms: 121
Official Description (provided by the hotel):
Choose this comfortable, yet affordable Seattle hotel and delight in abundant amenities, a convenient location near corporate offices and Seattle's popular attractions. Guests can get their regular workout while staying at this Seattle hotel, as we offer a 24-hour exercise facility on the premises. Additionally, this Seattle hotel offers a business center, complimentary Seattle Times newspapers delivered to each room daily and 24-hour security. Looking for event space or meeting rooms in Seattle? Our property offers meeting space for up to 250 attendees. We offer guest parking for only $15.00 per night plus applicable taxes. We look forward to welcoming you to the Best Western PLUS Executive Inn. The spacious, modern rooms at this Downtown Seattle hotel offer cable television on a 32-inch flat screen television, microwave, refrigerator, work desk, free wireless Internet, triple sheeted bedding and more. Half of the rooms offer unobstructed views of the Space Needle. Guests can enjoy delicious and convenient meals at Brella's Sports Lounge. Our wonderful hot breakfast buffet is available daily for only $7.95 per adult plus applicable taxes while kids 8 years and under eat free in Brella's Restaurant. Check with front desk for hours. Visit the Seattle Center, Space Needle and Pacific Science Center & EMP (Experience Music Project)- just a couple blocks from this Downtown Seattle hotel. Situated in the heart of the city, other popular area attractions - including Safeco Field, Century Link Field, Seattle Waterfront, Westlake Center, Pioneer Square and Pike Place Public Market - can easily be visited during your stay. Those traveling for work are within minutes of the some of the world's largest corporate headquarters. For anyone visiting Seattle for medical reasons, this Seattle hotel is within minutes of some of the world's most renowned medical facilities. For a memorable time in Seattle, reserve a stay at the Best Western Executive Inn today! Enjoy your stay. ... more   less 
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Also Known As:
Best Western Plus Executive Hotel Seattle
Best Western Seattle
Seattle Best Western

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