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“Incompetent staff”
Review of Grateful Bread

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Grateful Bread
Ranked #48 of 120 Bakeries in Seattle
Price range: US$4 - US$12
Cuisines: Cafe, Soups
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Lunch, Dinner, Breakfast, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Outdoor Seating, Seating, Takeout, Wheelchair Accessible
Seattle, Washington
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Incompetent staff”
Reviewed 10 October 2011

First of all, this place seems a little dirty. Not totally disgusting, but a little grimy, like you don't want to touch anything.

Next, the staff is very rude and does not seem interested in efficiency or customer service at all. I orderd a fairly decent sandwich, but the staff neglected to either (a) make it under 20 minutes, or (b) neglected to tell me that it was ready at the counter. Part of not retreiving my sandwich may have been my bad, but who just lets a sandwich just sit there while the customer is obviously oblivious?

Last, and probably most disgusting, I saw each and every worker chewing (and it wasn't gum)! I'm sorry, but eating on the job is completely disgusting, especially when you are preparing my food. I'm not suggesting that you shouldn't try what you are serving, but at least do it in the back room or on break or something where I don't have to see it. GROSS.

  • Visited October 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank QueenConvenience
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 reviews from our community

Visitor rating
    8
    12
    2
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
seattle
1 review
“Not so great”
Reviewed 2 April 2010

This place is way over priced for what they offer, and their customer service is terrible. There are a few good employees there (most of the guys are good), but they often gossip amongst each other behind the counter when there is a line of customers waiting, and YOU wait until they are done talking to get helped. I have been here many times and they have often just forgot an order, or screwed up an order, and they do not even apologize for it. I would pass on this place.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ffggg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor reviewer on Facebook
“I love the pesto and artichoke bagel. Very comfy place to eat and have coffee.”
Reviewed 6 August 2008

I love the pesto and artichoke bagel. Very comfy place to eat and have coffee.

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Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“It has the best cherry danishes, and everyone there is so sweet.”
Reviewed 3 August 2008

It has the best cherry danishes, and everyone there is so sweet.

Helpful?
Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“Great name, but dry pastries.”
Reviewed 7 July 2008

Great name, but dry pastries.

Helpful?
Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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