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“Loved this resort Great Location Appartments fine”

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Pierre & Vacances Residence Port Guillaume
Ranked #3 of 3 Hotels in Dives-sur-Mer
Scotland
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Loved this resort Great Location Appartments fine”
Reviewed 12 August 2007

We had heard fairly bad reviews about this hotel before we left regarding the accomodation. However our accomodation,a Fishermans Cottage, was clean and habitable, the houses had a village feel. The location of this resort is excellent, easy acess to a good beach via a bridge over the river, close to a beautiful marina. There were some fine resturants around the marina, but a short walk away along a promenaded sea front led to Carbourg which had excellent resturants and good shops. The resort had a very laid back safe atmosphere and the accomodation was good.

  • Liked — the location to the sea
  • Disliked — only two cooker rings and no oven
  • Stayed August 2007
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RossScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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591 reviews from our community

Traveller rating
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See reviews for
374
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5
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Bainbridge Island
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 May 2007

Beautifully planned with apartments and cottages for families, you must pre-plan for livability at this resort. Our cottage featured two bedrooms, a living room/dinning room with wood burning fireplace, kitchen with full sized dishwasher, full bath with separate WC room, and a semi private-back yard with patio, table, and chairs. It did not come clean. The front desk will sell cleaning supplies. As with the TV, sheets, and other linens must be rented. While the kitchen was fully equipped, it was clear that the previous occupant “cleaned” the dishes without using soap. As noted by other guests, the walls bore past stains, and the carpet upstairs was well past its prime. However, after washing the dishes and counters, vacuuming, mopping, and cleaning the bathrooms, the cottage was a pleasant vacation spot close to the beach. A mini-mart, bakery, and various restaurants were all close by. An excellent restaurant specializing in seafood was a half mile away in the condominium complex by the beach across the bridge.

  • Liked — Cottage by the beach.
  • Disliked — Not cleaned or maintained as well as it deserves.
  • Stayed April 2007, travelled with family
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
3 Thank GCG7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier_PV, Responsable de la communication en ligne at Pierre & Vacances Residence Port Guillaume, responded to this review, 15 May 2008
Thank you for taking the time to send us your comments via Tripadvisor.
We have carefully considered your feedback on the Maeva Residence Port Guillaume. This Maeva residence is part of P&V Holidays, the leading provider of self-catering accommodation in France.

Our customer’s impressions of cleanliness and good condition of our holiday homes are very important to us and we take particular care on the maintenance of our Residences. In the case of Dives Port Guillaume, we have recently refitted new carpets which we are sure will enhance the excellent quality of the uniquely located family cottages.

We are sorry that your stay was not entirely satisfactory and hope that you will choose to holiday in one of our residences or villages again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2006

We have been to France twice before this holiday and have stayed on Pierre & Vaccances sites previously, they have always been great. This time we booked through a company called French Life - never again. When we arrived at the resort the reception was closed. We found this a little strange. When we were given the keys to our house we were discusted as we walked in. The general standard of the house was filthy. When we reported it to reception they happily gave us an alternative house, this too was filthy only worse. In one of the bedrooms it looked as though someone had leant out of bed and thrown up! Once again we went to reception, they suggested that we try an appartment, a bit of a downgrade but if it was clean what the heck?! This like the others was dirty and badly in need of redecoration. Even the landing in the appartment block had whole sheets of wall paper torn off. We telephoned French Life who suggested we meet with the resort supervisor and that was all we heard from them! When we met with the supervisor they explained to us how they'd been asking for the accomodation to be redecorated and cleaned for a while.
I would strongly suggest that you don't book to go to this resort until you can confirm that every accomodation has been redecorated and deep cleaned, it was awful. I can't stress enough how bad it was. There was what looked like blood up the bathroom wall and a brown mark on the toilet wall. There were weeds growing on the patio, the bed settee was ripped, it was fowl

  • Liked — the outside
  • Disliked — the standard of hygene/decor
  • Tips/Secrets — avoid it like the plague until it has been refurbished!
  • Stayed July 2006, travelled with family
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank demdrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 30 June 2006

First of all, be sure that you arrive at the hotel residence before 5PM. Well, I did not know that and I could not check in until the next morning. I tryed to call their toll free number but could not reach anyone. I could not find anybody around that could help me to get my townhome. We used the internet to make our reservation and in our confirmation email there was nothing saying that there is a check in time or a code that you have to type to be able to get your keys. So, we had to go to a nearby town and find a place to stay which turns into a nightmare when you are traveling with small children. In the next morning, we went back to Maeva e were able to get our townhouse. The place was not clean at all, there were soiled linens piled in the living room, causing a bad impression when you open the door. You also have to pay extra to get towels. Be sure to bring with you some toilet paper.
The Maeva Resindence is located in a very beautiful area and the beach is very nice too. The staff, when available, is friendly and speak a good English.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Limao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pierre & Vacances Residence Port Guillaume

Property: Pierre & Vacances Residence Port Guillaume
Address: avenue des Dunes, 14160 Dives-sur-Mer, France (Formerly Maeva Residence)
Region: France > Normandy > Basse-Normandie > Calvados > Dives-sur-Mer
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Dives-sur-Mer
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pierre & Vacances Residence Port Guillaume 3*
Number of rooms: 87
Official Description (provided by the hotel):
Divers sur Mer is a historical beach resort on the Cote Fleurie. Great location in the Port Guillaume marina near the beaches of Cabourg and Houlgate. Self-catering accommodation with 2 swimming pools including a heated indoor pool. ... more   less 
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Also Known As:
Maeva Residence Port Guillaume Hotel Dives-Sur-Mer

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