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“Excellent staff, great hotel”

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Embassy Suites by Hilton Anchorage
Ranked #3 of 73 Hotels in Anchorage
Certificate of Excellence
Chester, Virginia
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Excellent staff, great hotel”
5 of 5 bubbles Reviewed 8 May 2014

The staff was excellent and always ready to assist. I need to commend the bartender; Dexter and a waitress named Dee as they went out of their way to help my wife who is handicapped. The food in the restaurant was as good as any in Anchorage. I not only was impressed with the hotel but the restaurant as well.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank RickCourt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 9 May 2014
Thank you for your great comments. I will pass on your accolades to Dexter and Dee. They are both excellent and care a great deal about our guests. We hope to see you at the Embassy again soon.
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1,286 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
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English first
Juneau, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 May 2014

Always appreciate this hotel. Love the breakfasts and evening reception. It's my personal favorite for work trips and work conferences as it is in a great location, easy walking for shopping, and a shuttle to and from the airport.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Noelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 5 May 2014
We are always pleased to be a "favorite hotel" of our guests. Thank you for staying with us at the Embassy.
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Anchorage
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 April 2014

I decided to check into the hotel for in town get away with my kids while my husband was out of town. It was perfect for that! We were so surprised when we checked into our room and found a hand written note and a basket of treats. But the best part was the little bunny that they made with the washcloth and then had hidden 4 more in the room. The note said find all 4 bunnies and a free movie is on the house! My kids loved it!! The set up of the room is perfect for families--the kids went to bed and I was able to stay up later. Plus, the room is plenty large for a family. And the happy hour reception and free breakfast made it even better. Beautiful hotel, fantastic staff!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank Joann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 1 May 2014
I am so pleased that you and your kids had a great time. Thank you for your wonderful comments. Please come back again for a future stay-cation.
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Sitka, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 April 2014

I have stayed at this hotel a few times and each time it has been wonderful. Breakfast is made to order if you choose and staff is always helpful. The rooms are always quiet from exterior noise, and I usually have no problems with interior noise. Children are always welcome, location is good. It is always a treat to stay here!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Tracie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 30 April 2014
I am delighted you have had "wonderful" experiences. Thank you for being a loyal Embassy guest. We hope to see you again soon.
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Seattle, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 April 2014

Great value for a very reasonable price. My room was large, clean and quiet, despite overlooking a very busy street. The made-to-order omelets and breakfast buffet (included with the price of the room) were awesome. They also offer an evening reception with complimentary drinks. Staff was also very helpful with hailing cabs, tc.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Lynn Janis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 22 April 2014
We are delighted to receive your positive review and pleased that you had the opportunity to enjoy our services. We hope to meet all our guests expectations and look forward to your return to the Embassy.
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Austin, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 18 April 2014

During August 2013, I stayed at the Anchorage Embassy suites for 3 nights before Hilton basically gutted the value of their HiltonDishonor program (I haven't stayed at a Hilton since then).

Pro:
1. Hotel staff was very nice and helpful.
2. Best part of the hotel is breakfast is included and also the evening snacks (albeit not high quality). But the breakfast was really good with made to order omelet station.
3. Rooms were big and the bathroom was nice.
4. The hotel is very close to the main road and lots of shops around them. However, in another city this location will not be compared good (remember in Anchorage the negihborhoods are really old and not in very good shape).
5. The heated pool and the jaccuzi was nice but the pool temp was little bit cold.
6. The excursion desk was very helpful. We setup the two trips (Prince William Sound and the longer Whale watching trip for 5 of us).

Cons:
One of the "older looking" breakfast CHEF was not very friendly.
Pool temperature was little cold.

I gave value low because Hilton gutted their program.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AustinTexas_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 18 April 2014
I am pleased that you enjoyed your stay with us but sorry that you find the Hilton HHonors program to be unsatisfactory. I hope that you have communicated your concerns back to the HHonors folks. I appreciate your other comments and would be delighted to welcome you back to our hotel should you be traveling to Alaska.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairbanks, United States
1 review
5 of 5 bubbles Reviewed 17 April 2014

Nice place to stay they have smoking rooms and that is hard to find now in a good hotel where you can take you family and friends for a drink and/or diner and get what you pay for and pay a resemble price

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Robert N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 18 April 2014
Thank you for your feedback as well as your approval. We look forward to welcoming you back to the Embassy on a future trip to Anchorage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Anchorage

Property: Embassy Suites by Hilton Anchorage
Address: 600 E Benson Blvd, Anchorage, AK 99503-4123
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Anchorage
#4 Romantic Hotel in Anchorage
#4 Family Hotel in Anchorage
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Anchorage 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
The Embassy Suites Hotel Anchorage is an all-suite full-service hotel that offers all the comforts of home and far more. The large well-appointed suites offer exceptional design and comfort as well as extensive guest amenities. Every hotel guest is offered a complimentary cooked-to-order breakfast and buffet along with a complimentary evening reception. Free parking and free Wi-Fi add to the benefits. We look forward to showing you why we are the preferred hotel by business and leisure travelers alike among all hotels in Anchorage. ... more   less 
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Also Known As:
Embassy Suites Anchorage Hotel Anchorage
Anchorage Embassy Suites
Embassy Suites By Hilton Anchorage Alaska

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