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“Good even for an Embassy Suites”

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Embassy Suites by Hilton Anchorage
Ranked #2 of 73 Hotels in Anchorage
Certificate of Excellence
Washington
Level 5 Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Good even for an Embassy Suites”
Reviewed 25 June 2014 via mobile

We always expect a pretty good stay at an Embassy Suites but this was still better than expected. The staff were particularly friendly and helpful and the shuttle service to downtown and back was excellent. Rooms were large, well maintained and clean.


Stayed June 2014, travelled with family
Helpful?
1 Thank MikeF32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 26 June 2014
I'm glad to hear you found our service to be excellent and that we stood out among Embassy's. That is certainly our desire for every guest stay. We would love to have you come visit us again the next time you are in Anchorage. Thank you for your support of Embassy Suites Hotels.
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1,366 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Lake Havasu City Az
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 June 2014

Stayed two nights before an Alaska Cruise. Arrived late and called and the shuttle was there in a very short time. All the staff was great, friendly and helpful. The room was clean and comfortable. Used shuttle to go downtown and when there was a problem with the shuttle the staff sent a cab to get us back to the hotel. I can not think of anything critical to say, as the stay was about a perfect as it could have been.

  • Stayed May 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Jefe201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 26 June 2014
I am delighted that our staff took great care of your party while you were staying with us. Thank you for the nice review. Please come back to see us should you travel North to Alaska again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
College Station, Texas
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2014

Good hotel overall, great location to downtown or points of interest north of town. Some noise issues. Did not appreciate the bartender at the evening reception refusing to serve my 40 something spouse a glass of wine without an ID. Breakfast and front desk staff were both outstanding.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank markbZ2148HF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 25 June 2014
I am very pleased you enjoyed your stay. I am so sorry that our requirement to check for a valid ID is an inconvenience. We make a concerted effort to meet all liquor law concerns. I do appreciate your comments and as with any other feedback we take it into account as we constantly strive to improve our services. We hope that you will join us again.
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Wasilla, United States
1 review
Reviewed 22 June 2014

For the price you pay for the suite we stayed in, I was expecting at least a quiet room. Instead, we could hear the traffic below well into the night--and to think we stayed on the 4th floor. I can only imagine the noise on the lower floors. Also, no free internet in the rooms.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Danny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 24 June 2014
Providing guests with the finest accommodations and personal service is our goal every day and I regret that you were not completely satisfied. I am sorry that outside noise impacted your experience. We do offer our guests complimentary internet in the lobby area and business center. We hope to see you return to the Embassy brand in the future.
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2 reviews
Reviewed 19 June 2014

The location provides easy access to main roads, there is plenty of free parking and the experienced professional staff provided rapid check in. The hotel has a large tastefully designed lobby and room appointments were up to date, rooms were comfortable and exceptionally clean. The free to order breakfast is a welcomed benefit.

  • Stayed June 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 19 June 2014
I am happy that you had such a great experience at the Embassy Suites Anchorage. It means a great deal to us that you recommend our hotel. We hope to see you again on a future trip.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2014

Excellent hotel with wonderful comfy beds . My family enjoyed our stay and the breakfast was fantastic!The staff couldn't have been more helpful. Just a call from the airport when we arrived and the shuttle was there to greet us within minutes.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank laurasL786JX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 19 June 2014
Thank you so much for your nice comments. Our guests love our Embassy bedding and of course we always have the best omelets. Please come back again soon.
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Olive Branch, MS
Level 6 Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 June 2014

I found the location to be adequate, between all areas we wanted to visit and near the airport. Plenty of free parking, no issues finding a spot. The lobby is roomy, and like rest of the hotel was very clean. Check-in was fast and easy, could see it being a little bit of a wait if many were in line due to the set-up. Our room was on the top floor with the best view you can get from this location, just the mountains in the far distance and a new hotel under construction right out of our window. unfortunately the construction started very early in the morning and woke us. The room itself was very large and clean. The bed was one of the best I've come across. The shower could have been a bit stronger. The free breakfast was good and plenty to pick from. A few restaurants within walking distance, including the Moose Tooth pub and pizzeria. My only complaints with the hotel were the very warm hallways and the omelette station was very slow with the one cook.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank umtigerfan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this review, 17 June 2014
Thank you for staying with us after your Alaskan cruise. I appreciate the feedback about your visit and am pleased you enjoyed your stay. Please come back again should you embark on another Alaskan adventure.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Anchorage

Property: Embassy Suites by Hilton Anchorage
Address: 600 E Benson Blvd, Anchorage, AK 99503-4123
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Anchorage
#4 Family Hotel in Anchorage
#4 Romantic Hotel in Anchorage
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Embassy Suites by Hilton Anchorage 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
The Embassy Suites Hotel Anchorage is an all-suite full-service hotel that offers all the comforts of home and far more. The large well-appointed suites offer exceptional design and comfort as well as extensive guest amenities. Every hotel guest is offered a complimentary cooked-to-order breakfast and buffet along with a complimentary evening reception. Free parking and free Wi-Fi add to the benefits. We look forward to showing you why we are the preferred hotel by business and leisure travelers alike among all hotels in Anchorage. ... more   less 
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Also Known As:
Embassy Suites Anchorage Hotel Anchorage
Anchorage Embassy Suites
Embassy Suites By Hilton Anchorage Alaska

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