We were unfortunate to have booked through an agency this horrific hotel. I travel for a living, and am NOT a Hotel Snob, but this was just a disgusting, dirty, unkept property. The staff has a LOT of trouble understanding English, and they were unhelpful at every level.
We arrived in the middle of the night (flights to Anchorage are at weird hours) and my wife and I were exhausted, we would have stayed ALMOST anywhere!
Checking in was time consuming as it took a long time for someone to come to the front desk. They gave us a room on the third floor, and we could NOT believe that the only way to get there is STAIRS. We hauled our bags up the stairs, careful not to touch the dirty, grimy handrail on the way up, and entered the room. All around the ceiling perimeter is Orange PVC Pipe that was connected to something that must have been their sprinkler/fire system. The bathroom vanity had 5 light bulb outlets and only 2 had bulbs in them. The bed looked like it had already been sat/slept on, right when we walked in! It was beyond gross. The tub was dirty, and there was NO SHOWER CURTAIN, so you either take a bath, or let water run ALL over the floor, which is what most people must do, because the floor was covered in beige nasty water stains.
We tried to talk with the staff, but they did not understand and we finally just gave up, and went inside this horrible room and slept. We woke up early and checked out, touching as little as possible along the way. We wound up finding a room at the Microtel for the rest of our trip.
When I got home, my credit card had been charged for THE TWO NIGHTS!
THESE PEOPLE ARE THIEVES AND YOU SHOULD NOT GIVE THEM ANY ABILITY TO CHARGE YOUR CREDIT CARD UNTIL YOU HAVE SEEN THIS PROPERTY AND AGREE THAT IT IS SUITABLE. I don't know how anyone could, but if you are able to tolerate filth, and disrepair and possible safety issues, more the power to you!
THIS HOTEL SHOULD BE MONITORED BY AUTHORITIES AND SHUT DOWN OR FORCED TO CLEAN UP THEIR ACT!
And I want my money back for the night I did not even stay there!
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- Also Known As:
- Anchorage Hotel Anchorage
- Anchorage Suite Hotel
- Anchorage Suite Lodge Alaska