We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not a good area, yellow mattress”
Review of Merrill Field Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Merrill Field Inn
Ranked #53 of 73 Hotels in Anchorage
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not a good area, yellow mattress”
Reviewed 5 August 2013 via mobile

Upon arriving at the hotel, the staff member working acted annoyed and was not friendly upon our request to see a room first. The room was pretty clean, however had a strong deodorizer smell (this was a nonsmoking room) and upon looking under the sheets, the mattress appeared yellow. The area of Anchorage this hotel is in is sketchy with some showgirl places in the near vicinity. The price we were given was not appropriate for this level of accommodation, so we ended up finding a much nicer hotel in downtown Anchorage for the same price.

Stayed August 2013, travelled with friends
Helpful?
3 Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 30 March 2014
Thank you for your review of our hotel. We here at Merrill Field Inn would like to apologize for the sub-standard service you received and any other problems that you may have encountered during your stay at the hotel back in August of 2013.
The Merrill Field Inn is now under new management and we are making strides to greatly improve the room, property and service for our customers. All of our rooms are being completely remodeled including new Flat panel TVs, new furniture, beds and much more. All of our rooms are now Non-Smoking with a $250.00 cleaning fee for anyone caught smoking in our rooms. The house keeping staff has been changed a couple of times since your visit, and the current staff is doing a much better job of keeping the rooms clean and tidy than the previous staff. Along with new management, new friendly staff have been added to assist in the comfort and enjoyment of our guests.
As for the neighborhood, The nearby showgirl clubs were closed by the Municipality of Anchorage last year. However they have recently been reopened and are under great scrutiny by the Anchorage Police. So far we have had no incidents caused by their presence as before.
Value is always an important issue for our customers. With the new improvements and remodeling of our hotel we are comparably priced with other hotel with the same features and amenities. It is our hope that you will return to the Merrill Field Inn and at least check out the noticeable differences.

Thank You.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

91 reviews from our community

Traveller rating
    11
    19
    16
    15
    30
See reviews for
24
28
9
3
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Albuquerque, NM
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 30 July 2013 via mobile

My father-in-law booked this place through hotels.com, so of course it was not refundable. Located by the private air field we were concerned about the noise, but turned out not to be a problem. The neighborhood is marginal and many of the clients are scary looking, but we did not have any problems, however the motel is located behind several strip clubs which don't really help the atmosphere.

My biggest issue is that the beds are hard as rocks. Decent beds would have resulted in at least one higher rank.
I didn't do the shopping, but I'm guessing anything nicer is significantly more. I would stay here again in a pinch, but if the price was anywhere close, I'd opt for somewhere with a softer bed.

Stayed July 2013, travelled with family
Helpful?
2 Thank NMDesertSailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 30 March 2014
Thank you for your review of our hotel. We here at Merrill Field Inn would like to apologize for the sub-standard service you received and any other problems that you may have encountered during your stay at the hotel back in August of 2013.
The Merrill Field Inn is now under new management and we are making strides to greatly improve the room, property and service for our customers. All of our rooms are being completely remodeled including new Flat panel TVs, new furniture, beds and much more. All of our rooms are now Non-Smoking with a $250.00 cleaning fee for anyone caught smoking in our rooms. The house keeping staff has been changed a couple of times since your visit, and the current staff is doing a much better job of keeping the rooms clean and tidy than the previous staff. Along with new management, new friendly staff have been added to assist in the comfort and enjoyment of our guests.
As for the neighborhood, The nearby showgirl clubs were closed by the Municipality of Anchorage last year. However they have recently been reopened and are under great scrutiny by the Anchorage Police. So far we have had no incidents caused by their presence as before.
Value is always an important issue for our customers. With the new improvements and remodeling of our hotel we are comparably priced with other hotel with the same features and amenities. It is our hope that you will return to the Merrill Field Inn and at least check out the noticeable differences.

Thank You.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Anchorage hotels

Beverly Hills
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 July 2013

So I booked this through Hotwire, and I was a bit worry after some of the unkind review about this place. But as soon as we arrived, we were welcomed by the friendly helpful staff. The shuttle is the best part, they take you anywhere for free and they even pick you up. If the driver (Paul) is not available, the owner would take you to places. The owner is such an amazing man, we had great conversation with him. This is not a 5 star Hotel, so don't come here having same expectation that you have from a 5 start Hotel. You ain't going to Vegas, so it's not like you gonna stay in this place the whole time. Great price, friendly staff, large size room and FREE SHUTTLE SERVICE to anywhere you wanna go! CAN'T BEAT THAT! I recommend these guys.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank matin4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 30 March 2014
Thank you for your review of our hotel. The Merrill Field Inn is now under new management and we are making strides to greatly improve the room, property and service for our customers. All of our rooms are being completely remodeled including new Flat panel TVs, new furniture, beds and much more. All of our rooms are now Non-Smoking with a $250.00 cleaning fee for anyone caught smoking in our rooms. Along with new management, new friendly staff have been added to assist in the comfort and enjoyment of our guests.
One of the strong points that you touched base on is the hotels free shuttle service, happily we are still offering this valuable service to our guests.
As for the neighborhood, The nearby showgirl clubs were closed by the Municipality of Anchorage last year. However they have recently been reopened and are under great scrutiny by the Anchorage Police. So far we have had no incidents caused by their presence as before.
Value is always an important issue for our customers. With the new improvements and remodeling of our hotel we are comparably priced with other hotel with the same features and amenities. It is our hope that you will return to the Merrill Field Inn and at least check out the noticeable differences.

Thank You.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 June 2013 via mobile

My mother and I booked this motel through Hotwire. Since we didn't know the name of the motel before booking we weren't sure what to expect. I called a couple of days before we we to arrive there to ask about the shuttle service and where it could take us. The guy that answered the phone was very short and rude. This made me extremely nervous, thankfully when we arrived in Anchorage and called for a shuttle from the airport they were much nicer. Paul was the driver of the shuttle and he gave us tips for places to eat and for a couple of things to do. Once we arrived at the motel my mom was a little skeptical, the outside is a bit rough. Don't let that fool you! The insides were very clean and all the staff we met were very nice and helpful. Now we didn't stay inside the room that much because we did so many activities, but I think it's well worth the price. Location is a bit far from the downtown area, but not to far to walk of your up for some exercise. They even held our suitcases for us after we checked out so that we could go downtown and walk around before leaving. Very nice and we are glad to have stayed there.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TaraNorwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 30 March 2014
Thank you for your review of our hotel. The Merrill Field Inn is now under new management and we are making strides to greatly improve the room, property and service for our customers. All of our rooms are being completely remodeled including new Flat panel TVs, new furniture, beds and much more. All of our rooms are now Non-Smoking with a $250.00 cleaning fee for anyone caught smoking in our rooms. . Along with new management, new friendly staff have been added to assist in the comfort and enjoyment of our guests.
Value is always an important issue for our customers. With the new improvements and remodeling of our hotel we are comparably priced with other hotel with the same features and amenities. As you mentioned, we still offer free shuttle service during the summer and Paul is still one of our drivers. It is our hope that you will return to the Merrill Field Inn and check out the noticeable differences.

Thank You.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
perry, ga
Level Contributor
129 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 25 June 2013

this was located in a rough place....the customers looked rough....it was a scarey place! i guess you get what you pay for. the room was not very clean....pillowcase on one bed had not been washed since someone had used it....mascara and make-up all over it....yuck!!! although the staff seemed to consist of people with english as a second language, they were friendly and tried to be helpful. we locked our door and stayed in the room until time to check out

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dixieland8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 30 March 2014
Thank you for your review of our hotel. We here at Merrill Field Inn would like to apologize for the sub-standard service you received and any other problems that you may have encountered during your stay at the hotel back in August of 2013.
The Merrill Field Inn is now under new management and we are making strides to greatly improve the room, property and service for our customers. All of our rooms are being completely remodeled including new Flat panel TVs, new furniture, beds and much more. All of our rooms are now Non-Smoking with a $250.00 cleaning fee for anyone caught smoking in our rooms. The house keeping staff has been changed a couple of times since your visit, and the current staff is doing a much better job of keeping the rooms clean and tidy than the previous staff. Along with new management, new friendly staff have been added to assist in the comfort and enjoyment of our guests.
As for the neighborhood, Some of the nearby clubs were closed by the Municipality of Anchorage last year. However they have recently been reopened and are under great scrutiny by the Anchorage Police. So far we have had no incidents caused by their presence as before.
Value is always an important issue for our customers. With the new improvements and remodeling of our hotel we are comparably priced with other hotel with the same features and amenities.Including a free shuttle service for our guests in the summer months. It is our hope that you will return to the Merrill Field Inn and at least check out the noticeable differences.

Thank You.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangor, Maine
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 May 2013

I stayed here quite often and I really like this place. It's affordable, close to everything, and clean. I have never had a bad experience here. Definitely a great place. I've stayed over 10 times and I love everything about it. Ya, the area is a big seedy for Anchorage standards, but doesn't bother me.

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank danieltrue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 30 March 2014
Thank you very much for the compliments; we very much appreciate your repeat business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocala, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2013

We are repeat customers and have stayed here from one night to over a week. The owner is always friendly and helpful. He told us some cool places to visit while in the area. The room was spacious with a kitchen space. There is a complimentary breakfast. We will stay again on our next visit.

Room Tip: Higher floors are quieter.
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 30 March 2014
I'm glad you enjoyed your stays with us. I hope you'll visit us again sometime.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Anchorage hotels
1.1 mi away
GuestHouse Inn & Suites Anchorage
4.0 mi away
Puffin Inn
Puffin Inn
#36 of 73 in Anchorage
313 reviews
4.1 mi away
Microtel Inn & Suites by Wyndham Anchorage Airport
Show Prices
Show Prices
Show Prices
4.1 mi away
Long House Alaskan Hotel
Long House Alaskan Hotel
#50 of 73 in Anchorage
92 reviews
1.3 mi away
aviator hotel anchorage
aviator hotel anchorage
#44 of 73 in Anchorage
115 reviews
2.0 mi away
Inlet Tower  Hotel & Suites
Inlet Tower Hotel & Suites
#45 of 73 in Anchorage
535 reviews
Show Prices
Show Prices
Show Prices

Been to Merrill Field Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Merrill Field Inn

Property: Merrill Field Inn
Address: 420 Sitka St, Anchorage, AK 99501-2830
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #53 of 73 Hotels in Anchorage
Price Range (Based on Average Rates): £
Hotel Class:2 star — Merrill Field Inn 2*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Merrill Field Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Merrill Field Hotel
Merrill Field Inn Anchorage, Alaska

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing