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“Excellent value”
Review of Merrill Field Inn

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Merrill Field Inn
Ranked #52 of 73 Hotels in Anchorage
Winston Salem, North Carolina
Level 3 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Excellent value”
Reviewed 21 May 2014

This isn't fancy, but it's got plenty of room, was clean, had a comfortable bed, was quiet and had a very helpful shuttle that did pickups at the airport or Egan center for those being dropped off or to a cruise in Seward. The location isn't in an ideal spot for walking around, but it didn't feel unsafe. The shuttle can also be booked even to Seward if you have enough folks to split the $250 cost. It was perfect for a one-night layover. For $80 for two queen beds, I could not find anything as reasonable that wasn't a hostel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
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English first
Tok, Alaska, United States
Level 5 Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 May 2014

Clean and cheap you get what you pay for. Lots of noise from customers not the management s fault they do try to keep it quiet. Bad location but friendly service. Clean rooms though and there are chairs for smoking outside.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cherish L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Anchorage hotels

Seattle, Washington
Level 5 Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 7 September 2013 via mobile

Everything in the room smelt cigar smoke. Unclean bed and towels. Couldn't close window. Homeless people roaming in corridor. Microwave doesn't work. No water provided. Bathroom has broken unclean tub. All of this for $150?? I should have slept in my car and used a public bathroom.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank UntitledTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 29 March 2014
We here at the Merrill Field Inn thank you and appreciate your feedback. In response to your review our management team has addressed all issues with our staff. We do meet regularly with our housekeeping department as well as our entire staff to make sure that these issues are taken seriously and being followed through. I can assure you that a lot has change since your last visit with us. Remolding and all new upgrades throughout the hotel. The entire hotel is now Non-Smoking and a security deposit is now required to deter smoking in our guest rooms.
The Municipality of Anchorage has passed new laws in regards to the homeless population staying at every hotel and have began to levy fines to those hotel. We have made Great progress in this matter.
Again Merrill Field Inn is currently going through an extensive remodel. New Carpet, Paint, Furniture and Fixtures. As well as new friendly staff members and a management team focused on providing our guests with a Great Location, New Accommodations and Great Value. We do hope to serve you in the near future. And again we thank you for your business.
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Barrie, Ontario, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2013

My son and I booked here for our recent motorcycle trip around. The place and local area are very questionable. Sex toy shop in front of the hotel, a scuzzy trip club across the road, hookers in the parking lot, drug deals going on. People live at the hotel, some are truckers some are strippers from the strip club.
We are both big boys so these things normally don't bother us on their own. However when you combine these things with the fact that we paid good money for the 3 night hotel stay, expecting that our room would be maintained while we were there.
After the 1st night, room was not cleaned at all (beds made, floor vacuumed, garbage's emptied etc) all that happened was fresh towels, we brought this up to the management.
After the 2nd night the only difference was they did now make the beds, but our garbage cans were overflowing, as it was raining the floor needed mopping and the carpet needed vacuuming.

We did find out that the cleaners appear to be family, and the room shows that all they do is only what they must each day.
We asked the manager for a discount because of the lack of cleaning all he offered was sorry and he would talk to the cleaning staff AGAIN.

Room Tip: Stay some place else, this place is not worth it at any price.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Julian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 29 March 2014
The house keeping staff has been changed a couple of times since your visit, and the current staff is doing a much better job of keeping the rooms clean and tidy than the previous staff. We apologize for the sub-standard service you experienced.

As for the other issues you raised - there is very little we can do about our neighbors, but they haven't been much of a problem lately (aside from being a minor eyesore). On the other hand, we do have a policy to evict anyone acting in an illegal or disturbing manner (such as the drug dealing you mentioned). If you should ever discover evidence that such activity is going on at our motel, please tell us at once so that we may take the appropriate actions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, North Carolina
Level 4 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 August 2013

What a shame. We stayed on our first Friday night before our week long drive around AK and again for 2 nights before going to our cruise. I could get past the strip club across the street and the apparent drug deals, possible prostitution and some obvious long term homeless people who live there. The amenities were good for a budget hotel and the room SEEMED clean. On the last morning my husband smacked something moving on the bed before we got up and it let out blood. I stripped the sheets and found the place was infested. We probably brought some to the ship because we certainly brought some home. Lovely to spend my "relax day" after the vacation of a lifetime doing laundry all day and poisoning myself with bug spray.

Stayed August 2013, travelled as a couple
Helpful?
4 Thank degauss58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 29 March 2014
Like all Alaskan hotels/motels we too get hit with bed bugs from time to time. I'm sorry your stay happened to coincide with one such incident; but please be assured that as soon as we discover them, we immediately take steps to remove them. Our housekeeping staff keeps on hand various pads and powders to kill and/or drive off those disgusting little parasites.
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Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2013

It is a value book in a rough part of town. My stay was fine, and I felt reasonably secure, but it wasn't great. You definitely are getting a no-frills roof over your head. There seemed to be strange fluids all over everything and the breakfast I was promised in the "lobby" didn't exist. Might want to look further or spend more.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sensesfail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 29 March 2014
It is true that we try to be a value type of motel with few amenities, however, we do serve a light breakfast (hard boiled eggs, toast with butter/jelly, juice and coffee) between 6am and 9am in the lobby. Also, I'm not sure what you're referring to when you write, "There seemed to be strange fluids all over everything..." We do try to keep everything clean and presentable, and we ask our customers to inform us if they are not.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 August 2013 via mobile

I had made a reservation, but felt very uncomfortable even as we pulled into the parking lot. Not clean. Walked into the lobby, person at the desk was not friendly, lobby area was unkempt and had a bad odor. I asked to see the room and it reeked of cigarette smoke though was to be a nonsmoking room. I did not feel safe to stay here so did not.....and was still charged for the room. Needs a total update or needs to close.

Stayed August 2013, travelled with friends
Helpful?
2 Thank Brenda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 29 March 2014
We apologize for the poor level of service you received, however, I should note that we have renovated much of the motel since your visit and all of our rooms are now non-smoking (with a $250 fine for anyone who ignores the non-smoking signs posted in the rooms).

As for your being charged for the room, you should have been informed about our 72-hour cancellation policy on reservations, at the time you made the reservation. If you don't wish to stay, that is fine; but we will charge for the first night - since we did hold the room for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Merrill Field Inn

Property: Merrill Field Inn
Address: 420 Sitka St, Anchorage, AK 99501-2830
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #52 of 73 Hotels in Anchorage
Price Range (Based on Average Rates): £
Hotel Class:2 star — Merrill Field Inn 2*
Number of rooms: 39
Reservation Options:
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Also Known As:
Merrill Field Hotel
Merrill Field Inn Anchorage, Alaska

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