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“Excellent Hotel”
Review of Merrill Field Inn

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Merrill Field Inn
Ranked #52 of 73 Hotels in Anchorage
Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Hotel”
Reviewed 1 July 2014

The service was excellent. My room had a clean bed, nice kitchen, and a clean bathroom. It was a two minute drive from downtown Anchorage, and I liked how it had a free shuttle. The management told me about nice places to visit while I stayed there.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Abdulla K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Portland, Oregon
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 June 2014

Terrible, very noisy. Rooms had mildew smell, burn holes in the bed spreads. Girl at check in had no idea how to operate the room phones. The traffic noise from roads and airport were horrible. Seemingly no insulation from that or from the guests upstairs.

Not worth the price.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank g h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Anchorage hotels

Winnipeg, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 June 2014

We got this hotel thru Hotel.com and were paying $60 more per night because of that! So my complaint is more with Hotel.com. over the price. We paid $200 (could have stayed at the Sheritan for that price), and the walk-in price was $139. Like the other reviews stated, the area across from the air field is a bit run down, homeless people in and out of the lobby looking for free coffee. The room was very large, newly done, clean, new sheets and towels. Outside the rooms there were ugly trashy looking sofas to be used as lawn furniture I suppose. Or maybe the homeless sleep on them. The shuttle was great, the reception people friendly.

Room Tip: Photos from online do not give an accurate picture of the place.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sleepeasy999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winston Salem, North Carolina
Level 3 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 May 2014

This isn't fancy, but it's got plenty of room, was clean, had a comfortable bed, was quiet and had a very helpful shuttle that did pickups at the airport or Egan center for those being dropped off or to a cruise in Seward. The location isn't in an ideal spot for walking around, but it didn't feel unsafe. The shuttle can also be booked even to Seward if you have enough folks to split the $250 cost. It was perfect for a one-night layover. For $80 for two queen beds, I could not find anything as reasonable that wasn't a hostel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tok, Alaska, United States
Level 5 Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 May 2014

Clean and cheap you get what you pay for. Lots of noise from customers not the management s fault they do try to keep it quiet. Bad location but friendly service. Clean rooms though and there are chairs for smoking outside.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cherish L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 5 Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 7 September 2013 via mobile

Everything in the room smelt cigar smoke. Unclean bed and towels. Couldn't close window. Homeless people roaming in corridor. Microwave doesn't work. No water provided. Bathroom has broken unclean tub. All of this for $150?? I should have slept in my car and used a public bathroom.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank UntitledTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 29 March 2014
We here at the Merrill Field Inn thank you and appreciate your feedback. In response to your review our management team has addressed all issues with our staff. We do meet regularly with our housekeeping department as well as our entire staff to make sure that these issues are taken seriously and being followed through. I can assure you that a lot has change since your last visit with us. Remolding and all new upgrades throughout the hotel. The entire hotel is now Non-Smoking and a security deposit is now required to deter smoking in our guest rooms.
The Municipality of Anchorage has passed new laws in regards to the homeless population staying at every hotel and have began to levy fines to those hotel. We have made Great progress in this matter.
Again Merrill Field Inn is currently going through an extensive remodel. New Carpet, Paint, Furniture and Fixtures. As well as new friendly staff members and a management team focused on providing our guests with a Great Location, New Accommodations and Great Value. We do hope to serve you in the near future. And again we thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrie, Ontario, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2013

My son and I booked here for our recent motorcycle trip around. The place and local area are very questionable. Sex toy shop in front of the hotel, a scuzzy trip club across the road, hookers in the parking lot, drug deals going on. People live at the hotel, some are truckers some are strippers from the strip club.
We are both big boys so these things normally don't bother us on their own. However when you combine these things with the fact that we paid good money for the 3 night hotel stay, expecting that our room would be maintained while we were there.
After the 1st night, room was not cleaned at all (beds made, floor vacuumed, garbage's emptied etc) all that happened was fresh towels, we brought this up to the management.
After the 2nd night the only difference was they did now make the beds, but our garbage cans were overflowing, as it was raining the floor needed mopping and the carpet needed vacuuming.

We did find out that the cleaners appear to be family, and the room shows that all they do is only what they must each day.
We asked the manager for a discount because of the lack of cleaning all he offered was sorry and he would talk to the cleaning staff AGAIN.

Room Tip: Stay some place else, this place is not worth it at any price.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Julian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review, 29 March 2014
The house keeping staff has been changed a couple of times since your visit, and the current staff is doing a much better job of keeping the rooms clean and tidy than the previous staff. We apologize for the sub-standard service you experienced.

As for the other issues you raised - there is very little we can do about our neighbors, but they haven't been much of a problem lately (aside from being a minor eyesore). On the other hand, we do have a policy to evict anyone acting in an illegal or disturbing manner (such as the drug dealing you mentioned). If you should ever discover evidence that such activity is going on at our motel, please tell us at once so that we may take the appropriate actions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Merrill Field Inn

Property: Merrill Field Inn
Address: 420 Sitka St, Anchorage, AK 99501-2830
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #52 of 73 Hotels in Anchorage
Price Range (Based on Average Rates): £
Hotel Class:2 star — Merrill Field Inn 2*
Number of rooms: 39
Reservation Options:
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Also Known As:
Merrill Field Hotel
Merrill Field Inn Anchorage, Alaska

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