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“Warm and cozy when it is 1 degree outside”

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Hampton Inn Anchorage
Ranked #7 of 73 Hotels in Anchorage
Certificate of Excellence
GreenLeadersSilver level
alaska
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Warm and cozy when it is 1 degree outside”
Reviewed 8 January 2014

Good thing most people have smart phones because this hotel is tucked in. It is a 3 story hotel with elevator in the middle. I had asked to be placed on top floor and away from elevators and other loud fans/employee breakroom/slamming exit doors. We got a 2 queen bedroom. The bed I slept in was really comfortable. The room also has a microwave and small refrigerator. There was a chair with ottoman and reading lamp. The heating equipment was one of those under the window items. A desk with work chair was a nice feature to have. Nice flat screen tv with a printed card of available tv stations. Wifi was useable and free. Bathroom had a good supply of towels and toiletries. And, a bonus, the bathroom has a exhaust fan. Our key cards worked every time. My child used the pool which is located on the first floor. It is a small pool that is 5 feet deep. There is also a hot tub/spa located along side the pool. Pool towels are available, so you don't have to use your room towels, and if there is none left you just have to ask at front desk. You have to use your room key to enter the pool area. Right next to the pool is a small workout room. Also located on the first floor is the business center that has 2 computers with a printer. Next to business center is the self service laundry room. I used the washer and dryer and it was $2.00 for the washer and $2.00 for the dryer. (brought my own laundry soap, but I saw a sign that you can purchase laundry items at the front desk. The lobby area is real cozy with a fireplace. Also doubles as the morning breakfast area. We did not take advantage of the free morning breakfast. At night, the lobby has free tea, coffee, and hot chocolate. Right out the front door is an Applebee's restaurant. We did go there and the restaurant is open late. There is also more places to eat, nearby. We saw Sea Galley, TGIF, and a buffet called Golden Corral. If you have a car, which you need in Anchorage, there is a nice 16 Century Movie theater and Walmart. One morning, we saw a moose near the hotel. We were sitting in the car warming it up and saw the moose eating tree branches. When a car came by it walked away.
There were 2 negative things that happened to me at this hotel. One was that the room smelled like smoke. You don't notice at first. Seemed like when I put the bathroom fan I noticed it. The other problem was when we left for the morning and then came back around 2pm our room was not cleaned. I mentioned this to a cleaning person, who was near our room with their cleaning cart, and she said that is would be cleaned. My child had to change and then we were going out and about. There was a knock on the door and a cleaning lady, Lita, asked if we needed cleaning. I said yes and that we would be leaving in a minute. She started to tell me that we had a door sign that said do not disturb. I said yes, we did have the sign up but left the room that morning at 10am and had removed it. Then, she stated that they have to have all rooms done by 130pm. Sounds like a management problem, not mine, I wanted to tell her. But, from my Anchorage hotel experiences, when you put a do not disturb sign up and the cleaning people see it, then you must not get your room cleaned. You would think that on the weekend that hotel guests are allowed to sleep in and schedule cleaners a bit later. She cleaned the room and saw her leave shortly after that.
The room appeared clean, but under one of the bed dust ruffle was a empty torn open condom wrap. YUK!!! And, the smoke smell was disturbing.
I will probably stay here, again, depending on the price.

Room Tip: Top floor and away from elevators.
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ak747gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew F, General Manager at Hampton Inn Anchorage, responded to this review, 9 January 2014
Thank you for the detail account of the hotel and what we offer. I am troubled to read you had two issues during your stay and I welcome you to contact me direct at 907-550-7000 so I may address the issues with housekeeping about your room not being serviced. We strive for 100 percent and we are pleased you will return soon to our property.

Thank you again

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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613 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
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  • German first
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English first
Portland, Oregon
1 review
Reviewed 31 December 2013

Management went above and beyond for my stay. We enjoyed the fresh cookies at check in and the friendly front desk. I will be back again soon next year. We are looking forward to the renovations of this property as well!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Vicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew F, General Manager at Hampton Inn Anchorage, responded to this review, 2 January 2014
Thank you for your review about our management team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sterling, United States
1 review
Reviewed 23 December 2013

The hotel is cozy. Though not fancy, by any standards, the hotel has a professional feel. The room was relatively spacious, the location was convenient, and I was impressed with the dedication of the staff. If you are looking for a place to stay with minimal cost, without compromising comfort, a convenient location, or, let's face it, safety in location, then this is the place for you.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Trevor E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew F, General Manager at Hampton Inn Anchorage, responded to this review, 2 January 2014
Wow we are so glad our staff was able to make your stay great!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Juneau AK
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 December 2013

This hotel is in an excellent midtown location. Free parking, wifi and breakfast are good. We enjoyed the in room jacuzzi: great for romance! Pool is clean and warm: perfect for a winter dip. A little noisy while we were there: we were near the elevator and svereal young adults were partying into the night. Hotel could use some updating, but over all clean and a great value.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank sbower33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew F, General Manager at Hampton Inn Anchorage, responded to this review, 2 January 2014
Thank you for your review, We are so glad you had a great stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 December 2013

This is a nice hotel. Great breakfast. Located close to restaurants, airport, shopping! As a local, this is a hotel we choose to stay in when in Anchorage. Clean, friendly, safe, and lobby is welcoming! Staff is always friendly , not matter what time of the day!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 60880Anne5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew F, General Manager at Hampton Inn Anchorage, responded to this review, 19 December 2013
Thank you for your review, We strive for 100 percent and I am glad my staff was friendly. We look forward to serving you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Bermuda
Level Contributor
1 review
Reviewed 18 December 2013

Chose this hotel for the free breakfast, free wifi and the pool/hot tub. Used the hot tub, was very large. Breakfast was typical except there was a hot chafer with pre-made omelets and a meat choice. Omelet was actually pretty good. Other choices were normal waffle iron, cereal etc.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank NHannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew F, General Manager at Hampton Inn Anchorage, responded to this review, 19 December 2013
Thank you for your review, We are currently upgrading our to a full hot breakfast we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Desert, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 December 2013 via mobile

Neal was the best first impression! Great personality and knowledge of the surrounding area. Clean rooms, homey atmosphere. Fresh baked cookies and fresh apples, coffee and various types of tea. Someone is paying attention to details.

Stayed December 2013, travelled with family
Helpful?
1 Thank StlDawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew F, General Manager at Hampton Inn Anchorage, responded to this review, 19 December 2013
Thank you for your review, We are so glad you had a nice stay and that our staff made it wonderful.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Anchorage

Property: Hampton Inn Anchorage
Address: 4301 Credit Union Dr, Anchorage, AK 99503
Phone Number:
Region: United States > Alaska > Anchorage > Midtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Anchorage
#6 Family Hotel in Anchorage
#7 Business Hotel in Anchorage
#8 Romantic Hotel in Anchorage
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Anchorage 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hampton Inn Anchorage Hotel Anchorage
Anchorage Hampton Inn
Hampton Inn Anchorage Alaska

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