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“Great, safe hotel” 4 of 5 bubbles
Review of Hilton Anchorage

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Hilton Anchorage
Ranked #15 of 72 Hotels in Anchorage
Elkhart, Indiana
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great, safe hotel”
4 of 5 bubbles Reviewed 7 February 2013

Although this hotel is located in a downscale section of Anchorage, I felt very safe. The security is excellent as are the services. This hotel has a great business center, good dining services at different levels and was very clean!\

Room Tip: West Tower-the fitness center is there so you don't have to walk through the lobby in your post...
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  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank caniumamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (241)
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  • English first
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English first
Edmonton, Canada
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 6 February 2013

I recently stayed at the Anchorage Hilton for a conference. Helpful check-in staff, room was clean, and the location served me well while in town. I had a room up on the 19th floor which provided a great view of the water and mountains beyond. I would stay here again.

Room Tip: Try a higher floor in the Anchorage tower for a better view.
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  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Happy_Vacationers2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrow, Alaska
1 review
2 of 5 bubbles Reviewed 3 February 2013

No breakfast, no shuttle and EXTRA $13 for internet per day. Also nothing special about room except how high up you can be. Not worth the extra money PLUS all the extras like internet, breakfast and taxi ride - not worth it.

  • Stayed January 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olesea v, Front Office Manager at Hilton Anchorage, responded to this review, 4 February 2013
Dear valued guest,

We would like to apologize for your experience at our property. Unfortunately we don't provide any transportation to or from airport. And It's a Hilton standard to charge for internet. We definitely apologize for any inconvenience and we would like to offer you a complimentary upgrade for your next stay and free WI-fi. Please, don't hesitate to contact me via email or phone, if there is anything else i can do for you.
Please, accept our apology again and thank you for choosing Hilton.

Olesea Velesco
Front Office manager
olesea.velesco@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Anchorage hotels

University Place, Washington
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 January 2013

I stayed at this hotel in January for a work function. Upon my departure, I had failed to pack one of my essential toiletry bags. When I got home (in WA state), I realized that I had left it on the back of the bathroom door. I immediately called to find out that it was turned in. They even shipped it to me free of charge. I received it in no time. You have no idea how relieved I was to not have to replace all of those expensive items. Thanks to the GREAT STAFF

Room Tip: My only comment is that the bathroom is a bit small. The toilet is almost on top of the vanity. If I...
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  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nikki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MI
Level Contributor
116 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 15 January 2013

This is a downtown hotel that charges like it is downtown NY. Anchorage is not a big city. It is easy to get around and the people are super friendly. But, $24.00 per day to park a car??. All of the employees we made contact with were very friendly, extended excellent service and truly cared about our stay. The breakfast buffet was very good and the cook was willing to be creative when I wanted a custom made omelet to which he delivered to my table personally.

The room we ended up in (after moving two times) was a bit small but comfortable. The bed skirting was starting to fray and the mattress was getting to the end of its useful life. No hard wire internet connection in my room only Wi-Fi. This hotel has smoking rooms so make sure you ask for what you want; room change number one. There are also rooms located next to the elevator and vending/ice machines which are very small; room change number two. The rooms are quite but, hot water was barely adequate. In room safe is a nice addition.

The only reason I do not give this hotel higher marks is due to the cost of parking, rooms needing a bit of refreshing, being put in a smoking room without being asked, and then, being moved to a tiny room by the elevator/vending/ice machines.

Room Tip: Smoking rooms are available so ask for what you want.
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  • Stayed January 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MiCowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
77 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed 13 January 2013

I have stayed at this hotel numerous times and am just not impressed. If you are put on the side where the exhaust fans are, they will wake you in the middle of the night when they turn on - very noisy. If you are put on the street side, the Wood Shed across the street seems to attract a lot of riff raft and is also noisy late at night. The restaurant needs more attention from the customer service point, as the food is not bad but getting your order is impossible and because they only have minimal staff, most people go out. The staff who work at this hotel are great and do their best to accommodate. The HVAC is noisy in the elevator area. Great location.

Room Tip: Choose a room on the highest possible floor, otherwise you will either hear the fans or street noise...
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  • Stayed January 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Vmo9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olesea v, Manager at Hilton Anchorage, responded to this review, 15 January 2013
Dear valued guest,

We appreciate your comments about your stay at Hilton Anchorage. We would like to apologize about any inconvenience you had during your stay. We strive to provide best service and we hope to see you back to our property. Please, email me directly at olesea.velesco@hilton.com in case you are coming back to Anchorage and I will be more than happy to offer you a complimentary upgrade for you future stay. Please, don't hesitate to contact me if there is anything else I can do for you.

best regards,

Olesea Velesco
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, Maryland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 January 2013

We've stayed here twice, and don't know about other hotels in the area. This one is reliable. The rooms are decent, and the price is good. It is near the convention center, and not far from other downtown stores. We were able to walk to restaurants, the post office, gift shops, and again, the convention center. This is important when it is so cold that you don't want to have to spend much time outdoors to get to your destination. When we go back to Anchorage, we'll probably pick this hotel again.

Room Tip: We prefer upper rooms. The rooms vary in size, some are quite small. If you get a good deal on the p...
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  • Stayed November 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OffTheGridHealth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Anchorage

Property: Hilton Anchorage
Address: 500 West Third Avenue, Anchorage, AK 99501-2210
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Anchorage
#19 Business Hotel in Anchorage
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Anchorage 3.5*
Number of rooms: 606
Official Description (provided by the hotel):
The Hilton Anchorage hotel is a convenient ten-minute drive from Ted Stevens International Airport, and within walking distance of the Alaska Railroad Depot and Anchorage Convention District. Explore Anchorage's popular attractions including the Alaska Museum of History and Art, the Ulu Factory, Nordstrom and the Fifth Avenue Mall - all only two blocks from the hotel. Enjoy a comfortable stay in a stylish guest room featuring thoughtful amenities and high-speed internet access to help you stay connected with family and business. Dine in the inviting Hooper Bay Cafe and savor a variety of authentic Alaskan and American cuisine. Unwind in Bruin's Bar and catch up with the latest sports and news in this welcoming hotel bar. View the extensive Alaskan art collection in the lobby and enjoy a self-guided walking tour. Stay active during your stay with an energizing workout in the fitness center and refreshing swim in the indoor pool before unwinding in the steam room. Make business easy at the Hilton Anchorage hotel. Stay in touch with business in the 24-hour business center featuring a range of business friendly amenities and services. Our Anchorage hotel offers 20, 000 sq. ft. of flexible meeting and event space to easily accommodate business meetings, conventions, elegant weddings and special celebrations. ... more   less 
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Also Known As:
Hilton Anchorage Hotel Anchorage
Hilton Hotel Anchorage
Anchorage Hilton Hotel
Hilton Anchorage Alaska

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