I am a HH Gold and recently stayed here for 5 nights during a conference. The conference wasn't in the hotel and was about 3-4 blocks away. First off, I emailed the FD manager (who enthusiastically responds in the TA reviews) but didn't get an answer until I finished my stay.
Arriving at the airport, it was a fairly quick taxi ride to the hotel. Upon checking in, I had a good conversation with the FD. It's not one of those conversations where the FD asks you the standard questions and is noticeably disinterested in your answers. This FD was actually interested in the responses and there was a good rapport. I also had a package sent to my hotel and delivered to my room. The concierge was extremely polite in delivery.
I was put into the "shorter tower" that has the Exec Lounge. I notice that I was on the side with the larger rooms. The other side of the tower had smaller rooms. Upon entering my room, I noticed it was quite serviceable. Also, as I like to bring my own entertainment via my laptop and HDMI cable, they had new flatscreen TVs and I could hook up my HDMI. I think their website still shows the old CRT TVs. It seems the rooms have undergone a renovation not too long ago. The bathroom was remodeled but, surprisingly, the shower area seemed to be old. The tiles were new but the shower pan and nozzle were old.
As a HH Gold, I had a choice of a continental breakfast (for free) in the Exec Lounge or pay a small upcharge for a buffet in the restaurant. I always chose the restaurant as I like the hot breakfast. However, I did look at the offering in the Exec Lounge it was pretty much exactly like the restaurant's "cold" offerings. It was very comprehensive.
The Exec Lounge also offered evening hors d'oeurves with a hot item. After the evening snacks, there's also a dessert time. If you go outside the snack hours, there's a fridge where you can pick up a bottle of water or juice.
The restaurant was pretty decent. This was surprising as I've been to a lot of bad hotel restaurants. I was there for both buffet breakfast and dinner. During breakfast, the omelette station cook has a great sense of humour and is not afraid to engage the guests. There seems to be pretty good cooperation between the servers as they pretty much knew I was HH Gold by my 2nd time there. I also want to recognize the older lady server in the mornings. She was really, really good and made sure my breakfast experience was top notch every time.
All in all, yes, I'd return. The service here is at least several levels higher than expected. The rooms are decent but the Exec Lounge and restaurant are also very good. At check-out, again, I received an excellent experience. Even the doormen were great. (I had to go in/out of the hotel multiple times a day.)
- Official Description (provided by the hotel):
- The Hilton Anchorage hotel is a convenient ten-minute drive from Ted Stevens International Airport, and within walking distance of the Alaska Railroad Depot and Anchorage Convention District. Explore Anchorage's popular attractions including the Alaska Museum of History and Art, the Ulu Factory, Nordstrom and the Fifth Avenue Mall - all only two blocks from the hotel. Enjoy a comfortable stay in a stylish guest room featuring thoughtful amenities and high-speed internet access to help you stay connected with family and business. Dine in the inviting Hooper Bay Cafe and savor a variety of authentic Alaskan and American cuisine. Unwind in Bruin's Bar and catch up with the latest sports and news in this welcoming hotel bar. View the extensive Alaskan art collection in the lobby and enjoy a self-guided walking tour. Stay active during your stay with an energizing workout in the fitness center and refreshing swim in the indoor pool before unwinding in the steam room. Make business easy at the Hilton Anchorage hotel. Stay in touch with business in the 24-hour business center featuring a range of business friendly amenities and services. Our Anchorage hotel offers 20, 000 sq. ft. of flexible meeting and event space to easily accommodate business meetings, conventions, elegant weddings and special celebrations. ... more less
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- Also Known As:
- Hilton Anchorage Hotel Anchorage
- Hilton Hotel Anchorage
- Anchorage Hilton Hotel
- Hilton Anchorage Alaska