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“Grand Suite”

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Anchorage Grand Hotel
Ranked #31 of 73 Hotels in Anchorage
Trapper Creek, Alaska
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Grand Suite”
Reviewed 29 June 2014

This is a great Alaskan-flavored find in the heart of Anchorage--spacious. clean, attractive, and comfortable--in sharp contrast to the other generic hotels that can be found any where, any time. The Grand appears to be a converted apartment building, and inside it is a delight. The standard room we had was three rooms complete with a huge window sporting a nice view overlooking the railroad station, mountains, and the inlet. The accommodations included a well-equiped kitchen, two TV's (pre-flat screen models), and a renovated bathroom. Convenient parking in a close lot. There are, however, a few reasons the Grand does not deserve a 5 star rating. Breakfast is delivered, but it is minimal with packaged granola bars and instant oatmeal. The elevator is very slow and old fashioned: be prepared to take your time going up and down. The staff appeared to be stretched thin at least while we were they, but they were friendly and efficient. I highly recommend the hotel especially if you are staying several nights.

Room Tip: Be sure and as for a room with a view on the 4th or 5th floor facing the railroad station.
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  • Stayed June 2014, travelled on business
    • Value
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Helpful?
Thank birdflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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357 reviews from our community

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Rating summary
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Chicago, Illinois
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 26 June 2014

Nothing more to ask for, really. Generally had a great experience.

When we pulled up to the outside, I said to my husband: Wow. Not impressed. But then we checked and and were really delighted by our room. Lots of space. Fully functional kitchen. Helpful reception desk. Apples and cookies. Free wifi. Free breakfast (and enough food for snack) for us-- we aren't picky eaters. We didn't love the oatmeal (although we love oatmeal, didn't love this brand, but there was enough other food to eat well). Free coffee. Good location.

Travelling with 2 adults and 2 kids < 6 years. We booked a king suite and used the pullout couch for the kids.

Parking is free and just a few yards away. The hotel is so close to downtown Anchorage sites that we didn't need to drive to them, we just walked to the Anchorage Museum, shopping, etc.

A block from the Coastal Trail and the train station. The train noise did not bother us at all.

We picked this hotel because of the combination of value for money and location, and I'd pick it again without hesitation.

  • Stayed June 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smyrna, Georgia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 June 2014

We spent a night here before our early morning train to Seward, AK. The hotel is less than 100 yards away from the train depot. We were able to roll our heavy luggage, packed for the week-long cruise, down the hill to the train station. The rooms were huge. This building used to be an apartment before the earthquake. There is no air-conditioning in the room, but that didn't bother us at all.

I will definitely recommend this to friends and family.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2014

I stayed here in May, 2014 for 3 days total - 2 different stays. The hotel is funky - an old apartment building with huge rooms. I had a king suite - king size bed, couches, writing desk, kitchen table, kitchenette - very cute. The furniture is not modern but well suited to the feel of the building - I have found this the be the norm for Anchorage. Anchorage hotels do NOT have air conditioning nor are they the standard upscale hotel rooms you will find in other US cities for the money - if you do your research this will be evident. Anchorage is very expensive for food and lodging however the Anchorage Grand provided a wonderfully clean and quiet room with excellent service from all the staff for the price. The beds are awesome - very comfortable. I did not find the train bothersome - I was at the front of the building on the 4th floor for my first visit and on the 5th floor on my second visit. The room I had on the 4th floor was a bit warm but with the windows open it was fine. At night I closed the windows and used the fan - an old box style which worked well. My room on the 5th floor was perfect - not too warm and quiet as well. I was out during the day so I cannot comment how frequently the train whistle blows, but being back at the hotel in the early evening onward I did not find it bothersome. I think I heard the train whistle once or twice around 11:00pm or so. Last year I stayed at the Historic Anchorage Hotel which is described as a "Boutique Hotel" which the review by Denise P. may be thinking of. Expedia does not describe Anchorage Grand as this from what I could see. I paid a lot more money at the Historic Anchorage last year and was NOT impressed. The beds were really nice and the hotel is cute, but the rooms looked dirty - walls and baseboards embedded with dirt and it was much more noisy even though it was away from the train because you had to keep the windows open for air so you heard more cars and people. Historic Anchorage does have a nice spot for breakfast in the old bar which was fine - that was the only thing that helped my stay be more enjoyable. It is definitely not a "boutique" hotel. If I could have moved to another hotel I would have - not worth the money. I much preferred the Anchorage Grand and would definitely stay there again - no questions asked. It is a short walk to the downtown which is very small, where you will find a few places to eat, tourist shops, a few galleries. The Visitor Centre is excellent. There is a little Yoga Studio - Namaste North Yoga - 508 West 2nd Ave. just a few steps from the Anchorage Grand hotel where you can get coffee, tea, smoothies, baked goods etc. I had breakfast here which was perfect since I was not able to eat all of the continental breakfast included with Anchorage Grand. All in all I really enjoyed my stay at the Anchorage Grand and it is very convenient to get the train in the early morning hours. The only thing that would improve the stay at Anchorage Grand would be if there was an actual restaurant on site and if the rooms had air conditioning - then it would be even more perfect! Stay here you will not be disappointed- just know in advance what you are paying for and do your research.

Room Tip: Choose a room at the front of the building on a high floor.
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  • Stayed May 2014, travelled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Scorpio599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 1 June 2014

Ended up staying here one night when our reservation at another location got screwed up. It was a nice replacement. Our room was a suite (seems like all their rooms are as wee weren't offered another option). Nice bedroom, living room and kitchen. The bathroom was quite small though. Amenities were good and I could see this making a good home base for a longer stay in Anchorage. It is located walking distance to good restaurants, night life, shops and the tourist office. Also very close to the Alaska Railroad Depot which is great if you are planning to take the train somewhere, but a bit nerve wracking until you get used to the sound of the train whistle every morning and throughout the day. Front desk staff was very friendly. There are always fruit and homemade cookies available at the front desk. The cookies are really good. The hotel also offers a plentiful continental breakfast delivered to your room. Ours included a bagel with cream cheese, granola bar, juice and oatmeal. Enough breakfast for more than 1 day for sure. Price was a bit expensive but probably standard for downtown Anchorage, plus we booked at the last minute. Would stay here again if I could find a deal on the price.

Room Tip: Try to get a room on the City side of the hotel rather than the train side.
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
1 Thank marybink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leander
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 June 2014

First of all the hotel was located several blocks from the downtown area, and about 200 yards from the train station. There was no air conditioning in the room so we had to open the windows. The train came about every 30 minutes blowing the whistle loud enough to wake the dead. The rooms were more like apartments than a boutique hotel as denoted by Expedia. There was a very strong chemical smell in the hallways and the elevator, The furniture was dated and the TVs were the old non- HD type. We managed to find an old box fan in the closet to use to circulate air but after listening to 3 or 4 trains come through in the 2 hours we were there we decided not to stay. We were charged $182.00 for the room but the girl at the desk was very nice and refunded our following nights charge. She was very helpful and nice, she called a cab for us and let us know when it arrived. She even printed our boarding passes for us. This hotel is misrepresented on the travel sights, it is not what a tourist is expecting when booking in an unknown area. There are no amenities, it's old, hot and stuffy and for us the train whistle every 30-45 minutes was unbearable. I cannot attest to the comfort of the bed because we caught an earlier flight and left. It was a $182.00 lesson NOT to trust Expedia.

Room Tip: Not a hotel for vacationers, just a roof and a bed.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Denise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihsn2012, General Manager at Anchorage Grand Hotel, responded to this review, 3 June 2014
Dear Denise P,
The following is in response to the review comments. You state that we are “several blocks from downtown”, but we are in fact located downtown on 2nd Avenue, between E and F Street. Major downtown attractions are the 5th Avenue Mall, which is 3 blocks away. The Egan Convention Center, which is 3 blocks away. The Performing Arts Center, which is 4 blocks away. The Saturday Market is across the street. The Anchorage Museum is approximately 6 blocks away. Restaurants are within 2 to 5 blocks. We are the closest hotel to the Train Depot, which on 1st Avenue, approximately one block away. The trains run during the day time, starting at 6:45 am, and ending at 10:15 pm. The horns do not occur every half hour as suggested – they might occur once every hour or two. The horns do not bother most of the guests, but we understand some guests would prefer not to hear a train horn from down the block, even in the day time. For anyone trying to sleep during the day that is a light sleeper, the horns would be a valid concern, but we do offer ear plugs at the front desk. The hotel is otherwise very well built (i.e., concrete and steel floors with lathe and plaster walls) and there is virtually no transfer of noise between rooms. You are correct that the property was originally built as an apartment building that has since been converted to a hotel, which is why we are an all-suite hotel with fully equipped kitchens. You state there was a chemical smell in the hallways and elevator. Our only guess regarding this comment might be air freshener sprayed by our housekeepers. Nobody else has complained, or has brought this to our attention, so this is only a guess. We understand air freshener can be offensive, so it is only used by housekeeping staff if there is an obvious reason to do so, which must have been the case when you noticed the “chemical” smell – it is otherwise not standard practice to use air freshener. Regarding air conditioning, many of the hotels in Anchorage do not have air conditioning, which historically has not been necessary because our summers have not been warm enough to require it. However, we acknowledge this may be changing. We did have a warmer than usual summer last year. We may find it necessary to install air conditioning, if this trend continues. As you noted, we supply fans in each suite, which have been sufficient to cool down guests when necessary so far. You characterize the box fans as old, maybe because they are a box fan, but they are not old. We have flat screen TV's in most rooms, although the TV’s might not be HD as suggested – we have not had prior complaints. We have a TV in the bedroom, and one in the living room, so guests sharing a suite would be able to watch different shows if they wanted. Or, one guest could sleep in the bedroom, while the other watched TV in the living room. The furniture (sofas and chairs in each suite) is “brand new” – less than a month old, contrary to the comment that it is “dated”. The carpets throughout the hotel are also brand new – less than a year old. We offer the Simmons “heavenly beds”, which guests have found to be excellent. These beds are sold at Nordstrom’s, and would be comparable to any bed found at the nicest hotels. Thank you for the positive comments regarding the front desk attendant. You state we have no amenities … if you mean we do not have a restaurant, and are not a full service hotel, that would be correct. We do, however, offer a fully equipped kitchen, cable TV with HBO (2 TV’s in each suite), continental breakfast delivered in the morning, a free morning newspaper, access to a business center, in-house coin-op washer and dryer, vending machines, same day laundry service, free Wi-Fi, and free parking. If you compare our amenities/rate to what other hotels offer, we guarantee the value we provide can’t be beat.
In close, we regret that you had a one star experience. We work hard to provide our guests with friendly service and a great value. It is our continuing goal to have the nicest, cleanest most well maintained hotel property in Anchorage, at a rate that can't be beat.
Sincerely,
John
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Silicon Valley, California
Level Contributor
117 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 25 May 2014

Our room was really a 1-bedroom apartment, with a full kitchen and living room, so we had plenty of space and the ability to prepare meals. The room was well decorated, and the kitchen was well stocked with good quality material for four, so this would be a good option for families as well. The hotel is right downtown, very close to the train station and the "Saturday Market", and is within easily walking distance to downtown Anchorage's restaurants and bars. Free parking was offered at a lot at the end of the block. All in all, this was a very comfortable, very convenient location for our visit.

Some things to bear in mind: Being next to the train tracks, there is some train noise, particularly for north-facing rooms (those with odd numbers.) This really didn't bother us, but light sleepers should be warned. We actually enjoyed watching the trains come and go out our 5th floor window. One other thing to note is that the main entrance on 2nd Avenue is offset between the 2nd and 3rd floors, meaning that you would either have to climb up a few steps or down a few steps to get to an elevator, thus folks with special needs should contact the hotel to see if there is some other entrance without this limitation.

Room Tip: Odd numbered rooms face north, and thus face the train tracks and have more train noise. Even numbe...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelinFieldGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Anchorage Grand Hotel

Property: Anchorage Grand Hotel
Address: 505 W 2nd Ave, Anchorage, AK 99501-2207
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
#7 Best Value Hotel in Anchorage
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Anchorage Grand Hotel 2.5*
Number of rooms: 31
Official Description (provided by the hotel):
All-suite hotel. Terrific downtown location, one block from Coastal Trail, within walking distance of 5th Avenue Mall, Convention Center, Performing Arts Center, Anchorage Museum, and restuarants. Fully equipped kitchens. Breakfast items delivered to your door. Morning newspaper. Free Wi-Fi. Cable TV with HBO. The best value in Anchorage! ... more   less 
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Also Known As:
Anchorage Grand Hotel Alaska

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