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Puffin Inn of Anchorage
Ranked #36 of 74 Hotels in Anchorage
Reviewed 18 January 2012

We stayed at the Puffin Inn back in October--been intending to write a review for a while. Stayed 3 days, girl trip from Fairbanks--4 of us, never saw the maid, had to take supplies from her cart. Never got our room cleaned, AT ALL. The wake up call came every morning at 7am even tho' we repeatedly requested that it be turned off. The front desk staff was great, they did try to be very helpful. When leaving, we let them know how we felt, respectfully. The counter girl said "Well, here comes the owner now, you can tell him"--so I did--he happened to be coming in the building. He apologized appropriately but did not even offer a 10% discount on my next stay... lost me there. There are a lot of good places to stay in Anchorage--look around, saving a few dollars isn't worth the hassle--pass on this one.

Room Tip: keep looking
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  • Stayed: October 2011, travelled with family
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1  Thank tjinak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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288 - 294 of 380 reviews

Reviewed 24 December 2011

On another site, this hotel had decent reviews, so we booked our stay. Upon arrival, I was pretty apprehensive. The outside looks horrible and I'm not a fan of motels with the entrance to the room right on ground level. However, I was pleasantly surprised when we opened the door to the room. It was clean, had a nice, big flat panel TV, and tall beds. The beds are great quality, nice and firm, and the sheets had to be a high thread count- a hallmark of a decent hotel in my opinion. It certainly wasn't perfect but reasonably priced for the area and convenient to the airport.
I would definately stay here again- and I'm pretty picky.

  • Stayed: December 2011, travelled with family
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2  Thank Kakoii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2011

Huge rooms, good value for your money. Remodeling of the entry way made the carpets dirty. Good value, although it was not spotlessly clean. Excellent continental breakfast. Staff was friendly.

Room Tip: Three different price ranges. Medium was adequate.
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  • Stayed: May 2011, travelled with family
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1  Thank susan j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2011

This is my second stay at the Puffin Inn, Anchorage this summer. The first stay was in the boutique section and although I found it perfectly acceptable to my expectations I understand that it would not be for others. My recent stay was in the moderate section with outside entrances and I believe it has had a remodel within the past two or three years. The value of this hotel is incredible. The bed had a new foam top mattress. The bedding was new and clean, the carpet was clean. It had a huge flatscreen TV that worked. The bathroom was clean, a tiny spec of mold in the tub but I could care less. The parking was easy and the front desk staff were pleasant. The best part was walking out with a free newspaper the next morning, to take to one of the many restaurants in the area. I will be back!

  • Stayed: September 2011, travelled with family
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1  Thank Arctic_Daisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2011

This Inn does have an airport shuttle which was the only good thing about it. It appears all the motels/hotels have shuttles or will pay for your taxi to get you to them. Upon arrival, the hotel looked barely okay. The office is in the newer part. Upon check in, we were sent across the parking lot to one of several older buildings. The room was very small and the rug was filthy. The sink to wash your hands was actually in the middle of the bedroom wall. This room was so bad, we wore our flip-flops at all times, including in the shower. The walls were so thin, we were disturbed all night from the TV playing next door - even after we called the front desk and complained about the noise (it was after 1 a.m.) The temperature was only cooled down by opening a window - and we didn't feel safe having the window open. This was the worst hotel we have ever stayed in. It was a $39.00 hotel that they charge over $110 for. Terrible experience. Would not recommend this hotel to anyone.

  • Stayed: September 2011, travelled as a couple
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Thank Patsy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2011

The bed was comfortable and it was relatively clean and quiet. The room wasn't stocked with anything and I had to go to the service desk in another building to get anything as staff was too busy to bring them. Also it's a "non smoking" hotel, yet people were smoking outside the room and the smoke drifted in. My clothes and room stunk of cigarettes! Staff was pleasant but no one seemed to care.

Room Tip: Might want to stay in the main building if you hate smoke.
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  • Stayed: August 2011, travelled with family
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Thank ak3250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2011

DO NOT waste your time & money. NOT as portrayed on-line. Total fraud! Looks like a scene from COPS. Scary, kept waiting for a crack head or prostitute to show up. Carpets are horribly stained, sticky, can’t walk bare foot and everyone acts like its ok. The rooms are filthy, smelly and have fleas! Maybe mites & bedbugs? One room reeked of urine & carpet fresh! We were MORTIFIED at the “Bait & Switch!” Where’s the Alaskan Health Inspector? This can't be good for public health. Finally our 4th move was to the 'Modern/Renovated' section which may not have been so bad had we not toured through hell. Still, the room was not cleaned very well. Heater was too high but we couldn’t adjust it. The paint smell was toxic. Bedding didn’t look washed. Tub slimy, toilet had ring. The housekeeping mngr/Shuttle driver obviously is not qualified for the job and had major attitude. There’s a picture of the supposed owners on the counter, smiling with the fish they caught …so sweet. They live in Oregon, are they slum lords or do they not know how disgusting this place is???

  • Stayed: August 2011, travelled with friends
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1  Thank 808lkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reggie w, way to much dramma at Puffin Inn of Anchorage, responded to this reviewResponded 29 August 2011

this is what happends when someone dose not get there way.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Puffin Inn of Anchorage

Address: 4400 Spenard Rd, Anchorage, AK 99517-2914
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Anchorage
Price Range: £40 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Puffin Inn of Anchorage 2*
Number of rooms: 85
Official Description (provided by the hotel):
Whether your vacation brings you to Anchorage for one night or many, Puffin Inn offers convenient access to area attractions such as Chugach State Park, the Seward Highway and the Tony Knowles Coastal Trail. Our hotel is also minutes from metropolitan entertainment in downtown Anchorage and a short drive to Ted Stevens Anchorage International Airport. We offer free shuttle service to and from the airport, a business center, an exercise room, laundry facilities and pet-friendly accommodations. Guests also enjoy a complimentary breakfast served daily in our lobby breakfast area. Internet access is available throughout the hotel. Rest assured that you will have a relaxing guest experience at an affordable rate when you choose our convenient lodging. Puffin Inn offers a variety of lodging options suitable for any traveler. Our lodge has 85 guest rooms and suites separated into 4 room styles: Deluxe, Moderate, Boutique and Original. ... more   less 
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Also Known As:
Puffin Hotel Anchorage
Puffin Inn Of Anchorage Alaska

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