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Puffin Inn of Anchorage
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Reviews (393)
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All reviewsmain buildingnear airportfree airport shuttlestove topclean roomscontinental breakfast iswaffle makertwo nightsfloat planerental cardecent hotelnice breakfastthe staff was friendly and helpfulconvenient locationyogurtshuttle servicestayed one night
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Reviewed 28 August 2013

My name is Terry Thomas, born in Fairbanks in 1940 and now working in New Jersey. The Puffin Inn is my home away from home when in Anchorage so when my wife and I brought our family (kids, grandchildren, and and a niece...16 in all) to Alaska for an extended RV trip we had to start and finish at the Puffin. It was just great. The staff worked with us when problems arose and offered assistance when we needed it. Chico, in spite of being the "boss", always found time for a chat, act as our personal guide and, when possible, driver. I'll be back, Chico. You can count on it. Your place reflects the Alaskan hospitality I grew up with in Fairbanks in the '40s & '50s.

  • Stayed: July 2013, travelled with family
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1  Thank TerryLThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja J, Owner at Puffin Inn of Anchorage, responded to this reviewResponded 11 October 2013

I'm so excited that you had the opportunity to return home to Alaska with your family, Terry! A lot has changed since you were a kid, but Alaska is still a wonderful place to live filled with tons of friendly people. It's great that you felt our hospitality! Thank you for the review and I hope to see you on your next trip back home!

Sincerely,
Sonja, Puffin Inn Management

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Reviewed 23 August 2013

Quickly helped get my reservation and walked me through all room options. Great value- room sleeps 3 comfortably for $169/night (Aug). Room is clean. GM upgraded us just because he had available room.
Centrally located. I'll stay here again.

  • Stayed: August 2013
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1  Thank Tradingken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja J, Owner at Puffin Inn of Anchorage, responded to this reviewResponded 11 October 2013

Great location, great value, comfortable accommodations — that's what we're going for, so it's good to hear that we're hitting the nail on the head. Thank you for the rave review and I hope you stay with us again!

Till then,
Sonja, Puffin Inn Management

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Reviewed 18 August 2013

We stayed at the Puffin Inn the last night of our Alaskan vacation - they allowed us to check in a few hours early AND check out later than normal at no extra charge. We stayed in the main building on the 3rd floor where the rooms were large, clean and very comfortable. Each room had a small refrigerator and a microwave.

There is a shuttle for the airport (no charge) which you need to sign up for, but not problems getting it when we needed it. The staff is very friendly, helpful and accommodating. The hotel is ~10 min ride from the downtown area, but has some good local restaurants nearby.

Room Tip: Ask for a room in the main building.
  • Stayed: August 2013, travelled with family
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1  Thank zojmn151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja J, Owner at Puffin Inn of Anchorage, responded to this reviewResponded 11 October 2013

Friendly staff, comfortable accommodations, great service — that's what we're going for, so it's great to hear that you enjoyed your stay with us! Thank you for taking the time to write us a review here on Yelp! Next time you visit Alaska, stop in and say hello!

All the best,
Sonja, Puffin Inn Management

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Reviewed 17 August 2013

We stayed in the main buiding of this hotel and it was clean and in good repair. I was told by friends that recently stayed here to stay only in the main building, not the other two buildings, which were considerably less desirable. Chico, the manager, is the best part of this hotel. He definitely knows what customer service is! He bent over backwards to accommodate us and made our short stay in Anchorage very pleasant. The bed was confortable, but softer than we like (we like a really firm bed). The worst we can say is that the only fruit available at the breakfast we canned ,in syrup--no fresh fruit. We'd stay here again as long as Chico is in charge.

Room Tip: We had a "single" room--one double or queen bed, but a very nice room with plenty of space. Nice microwave and fridge--very clean.
  • Stayed: August 2013, travelled as a couple
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1  Thank elledog1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja J, Owner at Puffin Inn of Anchorage, responded to this reviewResponded 19 August 2013

We work so hard to provide all of our customers with a great experience, so I know Chico is going to be so excited to hear your compliments! I'm glad that you enjoyed your stay in Anchorage. Next time you're in town, make sure to let us know.

Cheers:
Sonja, Puffin Inn Management

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Reviewed 12 August 2013

Our group of six stayed at the Puffin Inn on our way through Anchorage to our lodge fishing experience in southwest Alaska. The folks at the front desk were most pleasant and accommodating throughout the stay. We had a room on the main building's corridor. The room appeared to have been recently remodeled (since our last visit five years ago) and the beds (two queens) were very comfortable. The furniture was basic but comfortable, and the room was quiet. Other members of our group stayed in the adjoining building, and the accommodations there were not as good. The rooms had a smoky and musty smell and the fixtures were old and worn. The Inn provided a breakfast in the morning, but it consisted entirely of carbohydrates, with no protein. Although it may not sound like it, we enjoyed our stay and the price was very reasonable for lodging in Anchorage. I would recommend getting a room in the main building for greatest comfort.

  • Stayed: August 2013, travelled with friends
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1  Thank jmtrout1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja J, Owner at Puffin Inn of Anchorage, responded to this reviewResponded 11 October 2013

It's great to hear that our staff was friendly and accommodating! I'm glad that you enjoyed your rooms in the main building. Even though our older buildings are not as up to date, they should be clean and comfortable. Hopefully, your friends found them that way. Thank you for your feedback here on TripAdvisor. If you're ever back in Alaska, we'd love to see you again.

Till then,
Sonja, Puffin Inn Management

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