We expected to be picked up by shuttle as advertised, however none arrived at the airport.
We got a cab into the city and delivered to the hotel.
We got to the door and no sign of reception - you have to go down a flight of stairs to get there with your luggage.
The receptionist was extremely officious and unhelpful. Apparantly there is only one person on the desk and they also drive the shuttle - you have to call from the airport to get them to pick you up, and then there is no one left on the front desk, so any poor person left waiting the 45 mins or so for the round trip to the airport just has to wait.
There is no elevator, so if you're on the top floor, you have to carry your luggage up as no service.
The room is dark and kitch, the window winder is broken so you have no option but to have an open window, which I guess isn't too bad as it's very hot inside and no thermostat control.
The bathroom is no bigger than a closet, and you have to squeeze through between the sharp bathroom bench and shower screen to get into the shower.
If the initial service wasn't so bad, this review would have been kinder.
- Official Description (provided by the hotel):
- We are a small 16 room Boutique style hotel centrally located in Downtown Anchorage. There is an abundance of restaurants, shopping, and sites to see within walking distance. We offer clean, affordable, smoke-free and pet-free rooms. All of our rooms have their own mini-fridge, microwave, coffee maker, private bathroom, and large flat screen TV. To better accommodate our guests we offer free parking, we also have 100+ cable channels - including HBO, complimentary WiFi internet throughout the hotel, and a continental breakfast served in the lobby from 7am-9am. ... more less
- Reservation Options:
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- Also Known As:
- Anchorage Downtown Hotel Alaska