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“Super place to stay right downtown”
Review of Westmark Anchorage

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Westmark Anchorage
Ranked #42 of 73 Hotels in Anchorage
Sterling, Alaska
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Super place to stay right downtown”
Reviewed 10 April 2014

We went for one night and stayed for two. The staff was nice & helpful specially the front desk clerk (Carol T.). The room was clean & housekeeping staff was accommodating & helpful, too. This will become my go to place to stay when in Anchorage.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Niaofak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Westmark Anchorage, responded to this review, 16 April 2014
Dear Niaofak

Thank you so much for your kind comments regarding Carol and the Hotel, we are all so glad you had a good time and look forward to your next visit, as you say we are centered downtown and in easy walk to just about everything in downtown Anchorage.

Yours Sincerely

Kevin Batters


General Manager
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873 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (229)
Date | Rating
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  • English first
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English first
Fairbanks, Alaska
1 review
Reviewed 6 April 2014

I stayed at the Westmark this week and it was a wonderful experience. Jessica at the front desk was very sweet and helpful, though she was in training she did a wonderful job helping me with all my questions while the phone was ringing off the hook. My room was very nice and clean also had a great view. I will definitely be coming back!

  • Stayed April 2014
    • Value
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Helpful?
Thank Kjones445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Westmark Anchorage, responded to this review, 7 April 2014
Dear Kjones445

We are all so happy that you thought enough of your stay with us to give us 5 stars! and great to see one of our newest Team Members Jessica get singled out for praise! You did pick a great week for weather and the views from our Balconies are spectacular ! I will make sure that Jessica gets a copy of your email and we will put it up in our Team Member Cafeteria for all to see. Thank you again for staying with us we appreciate your business.

Yours Sincerely

Kevin Batters

General Manager
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Anchorage, Alaska
1 review
Reviewed 5 April 2014

Carol and Timoti were absolutely amazing! They were helpful and energetic every morning when I came to them for help. This hotel has an extraordinary staff who are willing to go above and beyond the needs of their guest!

  • Stayed March 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank DeweyIV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Westmark Anchorage, responded to this review, 7 April 2014
Dear DeweyIV

All of us here appreciate your kind comments regarding the Hotel and of course Carol and Timoti, they are both great Team Members and it is great to hear that they looked after you while staying with us here at the Westmark Anchorage, all of the Team here try to make sure that each and everyone of our Guests feel special while they are with us and we enjoy providing that extra level of service to make our guests feel welcome. We hope we see you again soon.


Yours Sincerely

Kevin Batters

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kodiak Island, Alaska
1 review
Reviewed 3 April 2014

We very much enjoyed our stay. Carol was quite helpful with scheduling our reservations and accommodating our needs

The location is perfect if you do not want to drive to go shopping or dining out. Weather permitting, the Westmark is near the coastal trail that offers you the opportunity to go for a run or just a nice walk.

The location is ideal for shopping, dining. Very close to the coastal trail.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank GatorBoy4Life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Westmark Anchorage, responded to this review, 7 April 2014
Dear GatorBoy4Life

Thank you for your 5 star review and for staying with us, I will pass along your email to Carol, who is becoming a super star on here! But it just goes to show you what an impression our team can make when you stay with us, it was great to have you here and we hope to see you again soon. Even though you seem to be an a Gator fan when I am Geogia Bulldog guy!

Yours Sincerely

Kevin Batters

General Manager
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Juneau, Alaska, USA
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 March 2014

My weekend stay at the Westmark Anchorage topped a wonderful time. Carol and all the people at the front desk were so kind and personable. They stopped to greet me each time I walked by, helped with directions, and genuinely treated me as a friend. The hotel is in prime downtown location, close to the theater, shopping, convention center, restaurants, and a quick walk to the Alaska seashore. The hotel is older, but well worth it due to the personal attention. The bed was very comfortable and housekeeping did a great job cleaning and adding little personal touches. I passed a couple of people in the hall who clean the rooms and they even stopped to extend a friendly welcome. The food and service in the hotel restaurant was also excellent! I left feeling all the employees, especially Carol, were my long time friends. Much success to each of you. I hope your positive attitude spreads to others.

Room Tip: Ask for a room looking towards the water if available.
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  • Stayed March 2014, travelled solo
    • Value
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Helpful?
3 Thank Deb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Westmark Anchorage, responded to this review, 30 March 2014
Dear Deb L

Wow!, so great to see your email first thing this morning, we recognise that we are a little older ,so we do try to make up for that with attention to detail and making sure all of our guests feel special and at home while they are here at the Westmark Anchorage,we are all so glad you had a good time and I will pass on your email to Carol as well as post on our staff meetring board, hope we see you again soon.

Kevin Batters

General Manager
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Anchorage, Alaska
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2014

My recent stay with westmark has been a very pleasant experience. i have been extending my stay day to day not knowing when i would be able to check out due to my search for a residence. carol at the front desk has been wonderful working with me and advising me fon my stay.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Anthony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Westmark Anchorage, responded to this review, 26 March 2014
Dear Anthony N

Thank you for taking the time to write to us and letting us know how much you enjoyed your stay and how helpful Carol was for you, Carol along with all of our staff are here to make our guests feel welcome and comfortable while staying with us and it is great when our guests let us know that we are doing a good job, we hope you found a great place to live.

Yours Sincerely

Kevin Batters

General Manager
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Christchurch, New Zealand
Level 5 Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 March 2014 via mobile

The location is great. The staff extremely welcoming, friendly and helpful, their biggest asset. The room was tidy and clean and quiet and we thus had a great two night sleep. Only thing we would like to see improved would be the in room tea and coffee making facilities (pretty non existent especially if you're a tea drinker and even if you prefer coffee eg no kettle and only one tea bag provided which you had to use in a coffee infused percolator, making for a weird cuppa! The USA generally doesnt get the value of a good cup of hot tea! :o) ). A little disappointed to have to pay extra for parking which isn't common in my travels, especially in a small city. But will stay again readily. Again, their reception staff are a real credit to them.

Stayed March 2014, travelled as a couple
Helpful?
2 Thank Helen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Westmark Anchorage, responded to this review, 25 March 2014
Dear Helen M

Being British, I can understand the need for a good hot strong cup of tea! we are looking to do better for the summer season! thank you for your kind and generous comments regarding your stay and how much you enjoyed our team here at the Westmark Anchorage, we hoped you enjoyed you trip to Alaska and would love to have you come back and stay with us again.

Yours Sincerely

Kevin Batters

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westmark Anchorage

Property: Westmark Anchorage
Address: 720 W 5th Ave, Anchorage, AK 99501-2118
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Anchorage
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Westmark Anchorage 3*
Number of rooms: 198
Official Description (provided by the hotel):
Perfectly located in the heart of downtown Anchorage, the Westmark Anchorage Hotel is a perfect blend of sophistication and convenience. Take in the awe-inspiring views of the surrounding Chugach Mountains and Cook Inlet from the private balconies that adjoin every guest room. Check your e-mail on our complimentary high-speed internet station or simply relax in the always popular Solstice Bar & Grill. Adjacent to the Egan Center and Performing Arts Center and blocks away from the 5th Avenue Mall, the Westmark Anchorage is the perfect hotel choice for downtown accessibility. With a restaurant, lounge and over-sized guestrooms, the Westmark Anchorage offers supreme comfort in Alaska's largest city. ... more   less 
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Also Known As:
Westmark Anchorage Hotel Anchorage
Westmark Hotel Anchorage
Anchorage Westmark Hotel
Westmark Anchorage Alaska

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