Fully booked, couldn't change rooms, needed a place to stay! Room 915 was a very nice large room with balcony but the odor was awful. This is a non smoking hotel but it sure smelled like stale musty cigarette smoke to us and worse. Thank goodness the weather was just cool so we kept the patio door open whenever we returned to the room. Management came and checked and commented, yes, they smelled it too and yes, they had other complaints. We were stuck. All they could do was spray it with a freshener.
All the other aspects of the hotel were very good. Really nice staff (even though they couldn't help us with the odor problem), nice restaurant with a very nice choice of breakfast items. Note: nothing complimentary though. We sure give 2 thumbs up to the fellows in charge of moving luggage. Such a mountain of luggage from all the cruise ship visitors! They worked all day and all night to keep things moving. The rooms were nice and clean. Wonder if the rest smelled?
Because we could get no satisfaction regarding the terrible odor, we would not stay here again.
- Official Description (provided by the hotel):
- Perfectly located in the heart of downtown Anchorage, the Westmark Anchorage Hotel is a perfect blend of sophistication and convenience. Take in the awe-inspiring views of the surrounding Chugach Mountains and Cook Inlet from the private balconies that adjoin every guest room. Check your e-mail on our complimentary high-speed internet station or simply relax in the always popular Solstice Bar & Grill. Adjacent to the Egan Center and Performing Arts Center and blocks away from the 5th Avenue Mall, the Westmark Anchorage is the perfect hotel choice for downtown accessibility. With a restaurant, lounge and over-sized guestrooms, the Westmark Anchorage offers supreme comfort in Alaska's largest city. ... more less
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- Also Known As:
- Westmark Anchorage Hotel Anchorage
- Westmark Hotel Anchorage
- Anchorage Westmark Hotel
- Westmark Anchorage Alaska