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“Stayed here for one night only”

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GuestHouse Inn & Suites Anchorage
Ranked #32 of 73 Hotels in Anchorage
Adelaide, Australia
Level 6 Contributor
143 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Stayed here for one night only”
Reviewed 14 September 2013

Pretty average hotel. Only staying one night so just needed a budget type hotel. Had parking and good location for dropping our hire car off. Also on the pickup list for bus to cruise terminal at Whittier. Painful laundry system where you are on a list to use it. Got too late at night and the previous guest hadn't returned key by 11pm so requested to be on the start of the list the next morning but they wouldn't do that, so rang them at 7am and somebody else had just been given the key so had to wait until 9am they extended our check out until 12pm, so that helped. Also was unlucky and had rowdy guests next door who were yelling in the corridors until 3am.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 5 days ago
Thank you for your recent review of our Hotel. We always appreciate feedback from our guests. We value your comments and look forward to welcoming you back on your next stay.
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296 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
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Redlands, California
Level 6 Contributor
370 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 13 September 2013

We took train from Fairbanks and arrived 8 pm - I needed reasonably priced hotel with shuttle that will come to train station to pick us up and take us to Airport in the morning - and this hotel does it all!
The room was good and clean - refrigerator, microwave, coffee maker included. There was a Mexican Restaurant at the back of the hotel that stayed open late so we ate there. The hotel does not offer breakfast but there is a restaurant across the street for that.
Shuttle was fast, front desk lady was nice. About 9 blocks away from city center where all big restaurants are and it is safe to walk at night (that was what I was told.). It was good stay....really it was OK.

Room Tip: We asked the front to place us "quiet" section of the hotel - she did. I don't think...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank oldprune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 5 days ago
Thank you for your recent review of our Hotel. We always appreciate feedback from our guests. We value your comments and look forward to welcoming you back on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nadi, Fiji
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 September 2013

Everything is average at this hotel. I mean, realy. I have to write min of 200 symbols and I don't know what to say. Staff is average, condition of hotel and rooms is average. Location is okay, but could be better. Would I recomend it? Probably not. Though if you need to get there for 1 night but not more.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skydancer23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 20 June 2017
Thank you for the kind feedback. We appreciate you staying with us and hope we can Host you again soon.
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Anchorage, Alaska
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 September 2013

arriving on late night, front desk ladies were so concentrated on text messaging and almost ignored us. Rooms were small, crowded, beds were not comfortable either. Bathroom were leaking water. The only benefit here is walking distance to downtown.

Room Tip: Go for Sheraton across the street.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Malamute X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 5 days ago
Thank you for sharing your experience with us. We would like to sincerely apologize for the issues you experienced. We value your feedback and have shared your concerns with our management team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Anchorage hotels

Jacksonville, Florida
Level 4 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 September 2013

We stayed here the night we flew into Anchorage and then headed out of town, so we weren't aiming for the nicest place in the world. We asked for a room with a King bed and got one with two doubles instead. I think the place used to be an old Days Inn, and seemed a little worn down. The bathroom, sinks, and beds were all clean, but it didn't look like anyone had dusted or vacuumed in the non-high traffic areas in a long time. The parking is a little difficult as they have limited parking around the back, but we were able to find a spot the two times we went out. One time when we went out there were some panhandlers that came by and asked someone else parking their car for some money. I didn't feel completely comfortable leaving my rental car back there, but at least I had insurance on the thing...and nothing happened. I'd say you'd be okay staying here for a night or if you were on a tighter budget, but I don't know about this for your only hotel in Alaska.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Feudalord7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 15 June 2017
Thank you for choosing our hotel for your recent trip to Anchorage!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 September 2013

At $150 a night (including taxes) this is one of the costliest hotels I have stayed in. The problem is, I have stayed at FAR better hotels which costed much less than this.

1. Horrible beds with mattresses that were ages old. They made weird noise even when you moved a little. Nightmare to sleep on.
2. Lack of amenities. Hotel was really shady.
3. BED BUGS!!! A day later we noticed bug bites all over our neck and hands. Soon it got worse the next day. After our awesome vacation in Alaska, we are back to washing our clothes.
4. Very uncourteous and rude staff. Mostly clueless about questions we asked them. Other times, they responded very rudely.
5. The shuttle to/from the airport was the only good thing.

AVOID!!!!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rajat85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 5 days ago
Thank you for your recent review of our Hotel. We always appreciate feedback from our guests. We value your comments and look forward to welcoming you back on your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkeley, California
Level 5 Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 September 2013

We got in late and left early. Decent continental breakfast and got us an extra cot. Pick up from the airport took about 40 minutes. That was a bummer so late at night. Room is very basic so I only recommend if you are in transit to another location. We choose this location because we could pick up a rental car down the street for less than an airport pick up and didn't need it til the morning.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fillymay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 15 June 2017
Thank you so much for your review. I am so happy you enjoyed your stay with us! Please visit us again when you are in Anchorage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about GuestHouse Inn & Suites Anchorage

Property: GuestHouse Inn & Suites Anchorage
Address: 321 E 5th Ave, Anchorage, AK 99501-2632 (Formerly Days Inn Downtown)
Region: United States > Alaska > Anchorage
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
#7 Best Value Hotel in Anchorage
#11 Business Hotel in Anchorage
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — GuestHouse Inn & Suites Anchorage 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
Alaska may be the last frontier, but the Guesthouse Anchorage Inn means 1st class comfort, service and convenience whether on a ski trip, business or shopping trips, our central location can't be beat... Just walking distance from the arena, convention center or theaters. ... more   less 
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Also Known As:
Days Inn Downtown Hotel Anchorage
Days Inn Anchorage
Anchorage Days Inn
GuestHouse Inn & Suites Anchorage Alaska

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