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“right place, right price” 5 of 5 bubbles
Review of GuestHouse Inn & Suites Anchorage

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GuestHouse Inn & Suites Anchorage
Ranked #30 of 72 Hotels in Anchorage
Anchorage, Alaska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“right place, right price”
5 of 5 bubbles Reviewed 22 April 2014

I have stayed at this downtown hotel several times and am always pleased. The price point cant be beat, the rooms comfortable and the staff go above and beyond. Shuttle service is always on time and personable.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travelingchef2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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261 reviews from our community

Traveller rating
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    82
    64
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    26
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Valdez, Alaska
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 15 April 2014

Small and in a noisy part of town, but clean and very comfortable. Good service at the front desk. A bit warm in the room for us Alaskans, and the air was shut off for the winter, so we had to open the window. That was great except for the loud people outside. Free and convenient parking. Great restaurant across the street where we had an excellent breakfast (Sizzler). The hot water in our room took a bit of time to get up to the 4th floor. All in all, it's a less expensive hotel, and a good one at that. I would stay here again.

Room Tip: Maybe if you ask to be in a room toward the front of the building (facing 5th Ave.), it would be qui...
See more room tips
  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank wendyalaska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairbanks, Alaska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 April 2014

This is our fourth time staying at the guesthouse suites. We are from Fairbanks. No bedbugs and very clean. Every one of the staff is awesome. Just to name a few, Kyle and Darlene took very good care of us. Don't remember the shuttle drivers Name but very Helpful and nice. We will always stay here when we come to Anchorage. We are coming back in six weeks and looking forward to it Even though it's for a medical reason. Thanks again guesthouse.
Roberta

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hulkster51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle L, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 21 April 2014
Dear Ms. Roberta,

Thank you for your most kind review on Trip advisor and particularly for praising the efforts of our team members Kyle and Darlene.

I also appreciate your comments on "No bedbugs," which we take very seriously as bed bugs have increasingly become a problem in the United States. We are taking every possible measure to prevent the problem from occurring at the Hotel.

We can't wait to see you again!

Yours sincerely,

Tammy Wanner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 March 2014

The hotel is located along the street of the downtown area where everything is accessible. I requested an early check in after my surgery release and it was approved. I have requested a late check out and it was approved as well. The magnitude of professionalism among the staff and managers are beyond my expectation. Kyle, a frontdesk clerk at the time who took care of all my hotel needs was very helpful and considerate. I would definitely recommend this hotel to my friends when they come visit anchorage.

#retired veteran/neil

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank neil r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle L, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 21 April 2014
Dear Neil R,

Thank you for posting a review. It is always heartwarming to hear our guest compliment a team member and we appreciate you sharing your positive experience with other travelers. We look forward to being of service again should your travels bring you back to Anchorage.

Yours in Hospitality,

Tammy Wanner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quartz Hill, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 March 2014

Katherine C
I had a nice stay at GuestHouse Anchorage Inn. My room was nice and clean. I feel I had the best room on the corner! nice and quiet! I will stay again when I am back in Anchorage.
Thank you to all the staff at GuestHouse Inn. for making my stay absolutely excellent.

Room Tip: Room 224 Corner nice and quiet!
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  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Katherine I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle L, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 21 April 2014
Dear Ms. Katherine C,

We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff and great downtown location. We love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so we can make your stay even better. Thank you.

Sincerely,

Tammy Wanner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Soldotna, Alaska
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 26 March 2014

the room was clean but the coffer make did not work and the hair dryer was broken, staff not checking room items. barking dog left in room next door. bed was made every day but no trash pickup or cleaning of counters. pillows need to be replaced pretty flat.

Room Tip: not the best area lots of night activity in the parking lot. bring ear plugs for good night sleep
See more room tips
  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ralph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle L, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 21 April 2014
Dear Mr. Ralph S.,

Thank you for taking the time to post a review. I am deeply sorry to learn that your visit with us did not fulfill your expectations. It is disappointing to read about your experience as it is evident that we could have done a much better job in this regards. I hope reported any of these issues to a staff member so that it may be corrected prior to your departure. We hope that you will return to give us another opportunity to redeem ourselves and provide you with a favorable experience the next time you are in Anchorage.

Yours in Hospitality,

Tammy Wanner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 March 2014

We relocated to Anchorage early February 2014 and stayed at the GuestHouse for more than a month. Well, what I can say is that they really made us feel home. The service was excellent, the room was really clean, and the General Manager was very helpful and a genuinely kind and caring person. They provided us with a bigger room, just because we had many pieces of luggage, and they thought it would help us have more space. That was very kind of them. The staff always asked us how we are doing, since they were aware that we moved back to Alaska and we were searching for jobs and an apartment. We would like to particularly thank the General Manager and Darlene who practically asked us everyday how we were doing and any luck with our job search and apartment hunting. Even though I lived and worked in Alaska before, she suggested places for us to buy a car, names to contact to possibly find a decent apartment, and other suggestions that really helped us.

There is no doubt that you would feel at home if you decide to stay at the GuestHouse. They are really wonderful people. We moved out on March 24th, and we miss them. Since we live in Anchorage, and they are not far from us, we will be going back to visit. The only thing we can say is thank you from the bottom of our heart.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kono G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy W, General Manager at GuestHouse Inn & Suites Anchorage, responded to this review, 22 April 2014
Dear Ms. Kono G,

Thank you for your kind words and for calling out Darlene. I know that she'll be very excited that you enjoyed you stay with us and that you'll be soon be able to enjoy all that Anchorage has to offer not only visitors but area residence.

Darlene along with the entire team work very hard to make our hotel your home while visiting. Thank you for choosing to stay with us and we look forward to the next time you walk through our doors.

Most Sincerely,

Tammy Wanner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about GuestHouse Inn & Suites Anchorage

Property: GuestHouse Inn & Suites Anchorage
Address: 321 East 5th Avenue, Anchorage, AK 99501 (Formerly Days Inn Downtown)
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Anchorage
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — GuestHouse Inn & Suites Anchorage 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
Alaska may be the last frontier, but the Guesthouse Anchorage Inn means 1st class comfort, service and convenience whether on a ski trip, business or shopping trips, our central location can't be beat... Just walking distance from the arena, convention center or theaters. ... more   less 
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Also Known As:
Days Inn Downtown Hotel Anchorage
Days Inn Anchorage
Anchorage Days Inn
GuestHouse Inn & Suites Anchorage Alaska

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