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All reviewsclub floorjade restaurantfew blockshigh floorjunior suitemountain viewfront desk staffdowntown areabeds were very comfortablethe room was nicefitness centerblackout curtainsstayed one nightreindeer sausagecemeterylobbycomputers
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Reviewed 7 August 2011

We stayed at the Sheraton Anchorage for 2 nights, and we enjoyed the staff, service and accommodations. We stayed in a room on the Club Level and found the rooms very clean, nicely decorated and spacious -- no complaints. We were also pleased that the Club Level lounge was open during the weekend (not always the case at all Sheratons) and served a continental breakfast from 6:00 - 9:00 a.m. and heavy snacks from 6:00 - 9:00 p.m. along with complimentary sodas, juices, bottled water, coffee, newspapers, computer with Internet, etc. -- and the views from the club lounge towards the water and mountains are wonderful!

As others have noted, the hotel is just at the edge of downtown; however, we walked into the center of town many times and had no problems (5 minute walk). For those without a car, a cab from the airport costs about $20 and takes approximately 20 minutes.

Overall, we had a terrific experience at the Sheraton Anchorage, and we recommend it.

Room Tip: Ask for a city view on a high floor
  • Stayed: July 2011, travelled with family
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Thank OnTheGoGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this reviewResponded 8 August 2011

Dear OnTheGoGuy,

Thank you for choosing to stay with us, and for posting a review on TripAdvisor. I am so glad you enjoyed your stay with us. I agree with your comment about the view from our higher floors. On a clear day....it's incredible.

We hope to have the opportunity to serve as your hosts again, should your travels bring you back to Anchorage.

Have a great rest of the summer.

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Reviewed 3 August 2011

This is a typical Sheraton Hotel. nice lobby, nice staff, bar, restaurant, and comfortable rooms. We stay on the club floor which was pretty basic. Ok breakfast and evening wine bar. Why can't these big chain hotels figure out INTERNET SHOULD BE FREE ! They charge $9.95 per day. We would much rather have that added to the rate instead of taking the slap in the face and pay additional charges like this. Whatever is going on with Sheraton Hotels it is our observation that the decreasing tide is lowering all facilities. We have noticed this over and over when we stay at " The Sheraton" remember when it was called that ? Now it's just " A Sheraton Hotel" to us. A bit costly for average rooms. The Anchorage Sheraton is no exception, just average.

Room Tip: Stay away from the large ventilation fans that are outside, they are noisy !
  • Stayed: July 2011, travelled with family
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1  Thank Lorenzo1317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this reviewResponded 9 August 2011

Thank you for choosing to stay with us and for posting a review on TripAdvisor. I am so glad to know that you enjoyed most facets of your visit with us. We are all very proud of our hotel and are happy that you found our hotel nice, our rooms comfortable and our associates nice.

I am sorry that you were unahappy with the charge for the internet. I can promise you that we are currently exploring ways to be able to offer complimentary HSIA for all of our guests. This is a hot topic in our industry right now & I will be sure to share your comments with our management and ownership representatives.

We appreciate your feedback. By hearing how we can do better, we can begin to take steps to becoming better.

We look forward to serving as your hosts again the next time you are in Anchorage.

Enjoy the rest of the summer!

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Reviewed 2 August 2011

Very nice hotel. Close to everything, nice restaurant. Free shuttle service, very clean and large rooms.

  • Stayed: August 2011, travelled as a couple
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3  Thank traveldog95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this reviewResponded 12 August 2011

Dear Traveldog,

Thanks for staying with us and for posting your review on TripAdvisor. Glad to hear that you enjoyed your visit & found our hotel to be clean and convenient. We look forward to serving as your hosts the next time travel brings you to Anchorage!

Enjoy the rest of the summer!

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Reviewed 1 August 2011

For Anc...this is probably one of the nicer hotels. The location is great. The hotel actually provides a free shuttle if it's close enough - pretty much anythign right down town. The rooms are nice..and beds are super comfy.
One recent change that was annoying was the added price for parking. It used to be free for SPG members...and now they've gone to charging.
Otherwise i woulda given them all 5 stars.
the ICE SPA is a must! great services...and the best view ever for where you go to lounge...it's amazign up there!
Will return again.

  • Stayed: February 2011, travelled with friends
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Thank Nora R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this reviewResponded 12 August 2011

Dear Inchoface,

Thanks for choosing to stay with us and for posting a review on TripAdvisor. We are grateful for your continued patronage and loyalty & very pleased to read that you enjoyed your most recent visit with us.

I absolutely agree about the Ice Spa being a "must" and that the views are stuning.

Regarding the parking charge - I will look into that to see if/why the procedure changed. If the charge doesn't make sense for SPG guests I will see about fixing that.

We look forward to serving as your hosts during your next visit to Anchorage.

Enjoy the rest of the summer!

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Reviewed 31 July 2011

Just came back from a trip to Alaska where we stayed two nights at this hotel. The first night was before taking the train to Denali and we returned for an additional night the day before our cruise . The rooms are spacious and clean, the beds extremly comfortable. Customer service is excellent. The room assigned to us the 2nd night wasn't cooling properly and they promptly and with no hassle changed us to another room. Breakfast is plentiful(it was included in our rate). The hotel is barely in downtown , in an area that's not very attractive. However for a short stay is more than adequate. We were able to leave our big suitcases in storage with them while we toured Denali, that was a big help.

  • Stayed: July 2011, travelled with family
    • Value
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Thank katarob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this reviewResponded 1 August 2011

Dear Katarob,

Thank you for taking the time to post a review about your stay with us on TripAdvisor. I was so happy to read that you enjoyed your visit and found our hotel convenient and comfortable. I hope that the next time business or pleasure bring you back to Anchorage...that you will allow us to serve as your hosts again.

Jon Kranock - GM

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