Stayed here on Aug 3rd for one night. Rooms were nice and up to par with other starwood hotels. Hotel fitness center, restaurants, etc were all really good.
The staff at the front desk were apparently all brand new though and haven't had any training. I was told by one staff member that they had just let a bunch of people go at once and hired all new staff.
I talked to 3 different people at the front desk and none of them knew basics like the code to get onto the club floor or the starwood preferred welcome bonus program. I then talked to the "senior" staff member who was just as hopeless. I asked to talk to a manager but was never contacted for this.
Location is ok but not great. It's a little bit of a walk into town to where all of the other hotels and services are. Not really the nicest or safest area to walk through either.
If I were to go back, would probably stay at the hilton in the middle of town instead.
- Official Description (provided by the hotel):
- Sheraton Anchorage Hotel & Spa is luxury lodging with amenities like Ice Spa, Jade Restaurant, Steak & Seafood and 24,000 sq ft of meeting space. We're near Elmendorf AFB, Sullivan Arena, and Alaska Railroad. ... more less
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- Also Known As:
- Sheraton Anchorage Hotel Alaska
- Anchorage Sheraton