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“Free airport shuttle and good breakfast”

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Clarion Suites Downtown
Ranked #26 of 73 Hotels in Anchorage
Hillsborough, New Jersey
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Free airport shuttle and good breakfast”
5 of 5 bubbles Reviewed 30 September 2013

We arrived in Anchorage a night ahead of our Alaskan cruise. We chose this hotel mostly because it had a free airport shuttle which picked us up promptly and free breakfast. The hotel staff were very helpful and helped book us a taxi as we were a family of 5 we needed a minivan. Which came on time and dropped us off at the convention center. Breakfast was in fact very good for a complimentary type one.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sr19999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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399 reviews from our community

Traveller rating
    108
    162
    81
    25
    23
See reviews for
131
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34
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
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  • Dutch first
  • English first
  • German first
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  • Portuguese first
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  • Swedish first
  • Any
English first
Juneau, Alaska
Level Contributor
229 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 bubbles Reviewed 22 September 2013 via mobile

Rooms are a little dated the corn but they're very clean and very well set up. They are almost 2 separate rooms a living room with the TV then Apollo bed in the bedroom with the true bad in another TV. Would be really great for a bigger family but it was perfect for individual on a business trip as I could do work in one area and sleep in the other. The full breakfast in the morning is also a nice benefit fresh eggs and fruit and meet it was a good deal

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AKtravelers22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cumberland, Rhode Island
Level Contributor
164 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 21 September 2013

I stayed one night on July 20, 2013. The hotel was busy, but the staff was efficient and helpful. The room was comfortable, roomy, and clean. The breakfast the next morning was disappointing. The hotel is only a few blocks out of the main downtown area and within easy walking distance to the shops and restaurants.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank HowieTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nsw
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 17 September 2013

Rooms were comfy and room but service not up to scratch. Probably because of the monopoly this hotel has in Anchorage. Very busy place.

Breakfast was less than basic. Powdered scrambled eggs, broken toasters, long queues, very little choice for hot food, infact it was powdered eggs or cereal

Cannot believe that some reviews say 'wonderful breakfast' They must stay at some dreadful places

Front desk could definitely be more welcoming as the first thing we were told was that 'check in is at 3". Nice Greeting. Also reluctant with tourist info and guidance

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaybeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 12 September 2013

Very nice place to stay....Staff is wonderful....I dealt with a lovely young lady..Name Misty...We took advantage of two nights.....Clean.......Good price for Ancorage, especially downtown...Felt almost at home....Wonderful breakfast.......

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bankrbabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palo Alto, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 11 September 2013

Standard Inn type hotel, so wasn't expecting the world. But the staff is poorly trained (they thought we had 12 rooms, were actually only 3 were booked), offer poor shuttle service to/from train/airport, etc. Breakfast was okay, and the hotel is close to downtown. Not great value for money though.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSD_Management, Front Office Manager at Clarion Suites Downtown, responded to this review, 27 September 2013
I apologize for the misunderstanding that took place at our front desk during your recent stay at our hotel. We strive for perfection in our hotel rooms and the service and comfort of our guests is a top priority. Again, We sincerely appreciate your feedback. It provides us with the information needed to correct problems and improve the services we offer our guests.
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Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 6 September 2013

An ordinary hotel with poor customer service. The girl on the front desk was far from friendly. This place is run more like $10/night hostel. Recommended by our travel agent and we will certainly let them know this place stinks. They do not want to do anything to facilitate good customer service. Yuk

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jackrl25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSD_Management, Front Office Manager at Clarion Suites Downtown, responded to this review, 27 September 2013
We are very sorry that you were dissatisfied with your stay. I appreciate your feedback and have discussed the issue with the front desk team. We will be addressing these matters with the staff and are we are committed to ensuring that these problems will not occur again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Suites Downtown

Property: Clarion Suites Downtown
Address: 1110 West 8th Avenue, Anchorage, AK 99501
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Anchorage
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Clarion Suites Downtown 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
Pets not allowed. ... more   less 
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Also Known As:
Clarion Suites Downtown Hotel Anchorage
Hawthorn Suites Anchorage
Anchorage Hawthorn Suites
Clarion Suites Downtown Anchorage, Alaska

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