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“Looked like a Marriott, but didn’t quite feel like a Marriott”

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Courtyard Anchorage Airport
Ranked #17 of 73 Hotels in Anchorage
Certificate of Excellence
Havertown, Pennsylvania
Level Contributor
140 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
“Looked like a Marriott, but didn’t quite feel like a Marriott”
3 of 5 bubbles Reviewed 7 June 2014

Several things needed a little tightening up. Nothing worth mentioning (I did complete a feedback survey after our visit and received an immediate response from the manager) or changing rooms or hotels about and the manager assured me that the bathrooms and elevators were scheduled for a renovation in the fall of 2014.

This was a terrific location however; close to the airport; walking distance to several restaurants and to Lake Hood with its seaplane base and walking trails. Public bus (#7) is almost on the Marriott property and made for a quick convenient trip into downtown Anchorage.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joyce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NMS-Lodging, Manager at Courtyard Anchorage Airport, responded to this review, 9 June 2014
Hello!

Thank you for submitting a review of your recent stay with us at the Courtyard. We really appreciate hearing from our guests. Our rooms renovation will be happening this year which we are extremely excited for.

We hope that when you come back to Anchorage you will choose the Courtyard by Marriott!

Thanks again for the feedback,

Ashley Gardner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

429 reviews from our community

Traveller rating
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    31
    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Wake Forest, North Carolina
Level Contributor
155 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

A very good stay. Recommended for cruise travelers and catch up on sleep after long flight. Good and helpful staff. Shuttle service to airport is great. As this is not a large city it is a good reasonable place to stay. Also, measures up to Marriott quality.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mikea1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 29 May 2014

If you have recently stayed in any renovated Courtyard, you have stayed here. Exact same decor, goodie shop and bistro as they all now have. There is an additional "living room" which is nice for a quick coffee or beer. Rooms are smallish but clean, and have a hefty window shade to block out the 10pm sunlight. The hotel is very close to the Airport but not too noisy, and only it is only a few miles from downtown Anchorage. I stayed in the Springhill Suites during my last trip and this was much nicer hotel in all aspects. The downtown Marriott was a lot more expensive so if you collect Marriott points, this may be the best bet in town.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DLB87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NMS-Lodging, Manager at Courtyard Anchorage Airport, responded to this review, 31 May 2014
Hello!

Thank you so much for taking time to write a review of our hotel. We appreciate your feedback. Everything we do is aimed at customer satisfaction and we hope that in the near future you will choose the Anchorage Airport Courtyard by Marriott.

Thanks again for your comments!

Ashley Gardner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Muskegon, Michigan
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

This hotel isyour typical courtyard with the same look and amenities you would find anywhere else in the country but! it is near the Anchorage airport, (free transport) across from the Millennium Hotel (Iditarod Headquarters) where you can watch the water planes take off and land on lake hood. Much less expensive than the Millennium. One block down the street is Gwennie's Breakfast restaurant famous for large and reasonably priced breakfasts with great "Alaskan" ambience. Harley Davidson is across from Gwennie's if you wanted to rent a cycle for traveling some of the most scenic highways in the world.

Room Tip: Front of hotel offers limited view of planes landing and taking off from Lake Hood
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonnie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pleasanton, CA
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 29 May 2014

We stayed here after an Alaskan cruise. Got there pretty late. Nothing was open as far as food was concerned but they did have things that old be heated in the microwave if you were hungry.
Room was nothing special. Very plain decor but clean. Being someone who loves a luxury hotel I would say this one served its purpose but nothing special for the price.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stockgirl102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NMS-Lodging, Manager at Courtyard Anchorage Airport, responded to this review, 31 May 2014
Hello-

Thank you for leaving your comments regarding your recent stay at the Anchorage Airport Courtyard by Marriott. This October we will be renovating our rooms and hopefully the new décor will be more satisfying!
Thanks again for your feedback and we hope to see you again in the near future!

Ashley Gardner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, Arizona
Level Contributor
266 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 29 May 2014

Yes the lobby has been renovated, but what about the rooms? While breakfast is not included, this is the first hotel in some time that does not have coffee available in the morning. Sending me to your bistro to purchase a cup of Starbucks is not the first thing I want to hear in the morning. After my stay here I have decided that I just don't like the Courtyard brand.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barmach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NMS-Lodging, Manager at Courtyard Anchorage Airport, responded to this review, 31 May 2014
Hello,

First I would like to thank you for taking time to write a review regarding your recent stay at the Anchorage Airport Courtyard by Marriott. We appreciate your feedback and strive for customer satisfaction. We will be renovating our rooms this coming October and are excited for our guests to see the newly designed rooms!

Thanks again for your comments! We hope to see you again in the future!

Ashley Gardner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Georgia
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

We needed a clean comfortable room for our first night in Anchorage, It is super convenient to the airport and just a 5 -10 minute drive to downtown. Check in and out was a breeze, staff was great, room was clean and comfortable.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oneofakindga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Anchorage Airport

Property: Courtyard Anchorage Airport
Address: 4901 Spenard Rd, Anchorage, AK 99517-3295
Region: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Anchorage
#15 Romantic Hotel in Anchorage
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Anchorage Airport 3*
Number of rooms: 154
Official Description (provided by the hotel):
Courtyard by Marriott surrounds travelers with the conveniences that make business and pleasure travel easy. Relax and get ready for the day ahead in one of our spacious guest rooms with plush bedding, well lit work desk with ergonomic chair, two phones with data ports, complimentary wireless internet access, microwave & refrigerator, complimentary weekday newspaper and in-room coffee. Plus, it's close to the airport and we offer complimentary airport shuttle service. Enjoy our newly redesigned lobby, with coffee and cocktail bar and media pods. The Bistro serves breakfast and dinner.When you need to unwind at the end of the day, take advantage of our swimming pool, whirlpool and exercise room. Courtyard: the hotel designed by business travelers. ... more   less 
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Also Known As:
Courtyard By Marriott Anchorage Airport Hotel Anchorage
Anchorage Courtyard
Anchorage Marriott
Courtyard Anchorage Airport Alaska

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