We contacted Domaine de la Grange Nueve hotel and the owner Thomas almost 6 months before our arrival. It was a special vacation – our honeymoon and we asked for a double room which he confirmed. When we arrived, we were got a triple room with three seperate beds..and the most amazing thing was that the owner himself told that French people doesn’t have a double bed. If they want to have a double bed, they just put two single beds together. Strange, but what to do, we had to accept it as other room was not an option, hotel was full. Room was big, dark with only one small window and bathroom full of mosquitos which were eating us all night.. ok, it’s a countryside and that can happen. Anyway, we didn’t want all this to ruin our honeymoon.
Next morning when we walked out of our room, one floor lower we saw other room which had door opened and guess what – there was a room with a double bed. So seems that actually French people know what is a bed for 2 people. We just could not understand why the owner had to lie!
The real dissapointment we had from the attitude of the owner (he is the only one who presents himself to guests). He was constantly ignoring us although we were standing and waiting for him just to ask a question. The tragedy for him was when we asked for an extra towel as one we took to the swimming pool. Never do it! He told that it’s strictly not allowed to take a towel from the room to swimming pool. Only he never told it before or didn’t send information with wat is or what is not allowed. We found out that many things are not allowed. We stayed there for 2 days and all the time heared that also to other guests he was telling what is not allowed. You start to feel like in the museum..not in the place where you come to rest.
We spent two nights in this hotel and were very happy that it was not booked for longer period. We will never stay there again and we don’t recommend to anyone as the attitude was horrible. Seemed that the owner hates the guests and that he is only looking forward when guests will pay and leave.
- Official Description (provided by the hotel):
- In the middle of a conservation area and a wild flora and fauna reserve, 2 km away from La Roque-sur-Pernes, a village perched in the mountains, near several historic sites and tourist spots: Come and taste the absolute peace and quiet of the Domaine de la Grange Neuve in a convivial and relaxed atmosphere. Come and enjoy the comforts and the peace and quiet of suites and rooms. Each one is customized and decorated in Provençal warm shades. ... more less
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- Also Known As:
- Domaine Grange Neuve France/La Roque Sur Pernes