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33 - 38 of 1,754 reviews
Reviewed 11 October 2016 via mobile

We loved our stay, but it comes with a cost...

The restaurant was great though and food amazing.

On the + sides: nice spa + pool, good breakfast with freshly squeezed orange juice, the grounds of the castle and tranquility.

On the -: rooms in the seperate bit need renovating as a bit "club med" like. No staff to take your luggage or to sit you down at breakfast. Cost of rooms high compared to service given.

Date of stay: October 2016
Trip type: Travelled with family
1  Thank Lolote86
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 September 2016

On arrival at the Chateau de Pizay it appears to be a very professional and well run establishment. The grounds are very impressive, there are well laid and clean roads and ample car parking. We were very excited to have arrived. The check-in was easy and we were shown to a very nice duplex room. We took our dogs for a well deserved walk amongst the vines of the chateau and then enjoyed a refreshing glass of wine served in a cool bar accompanied by a small selection of nibbles.

We had reserved a table for dinner at the Chateau restaurant which was set outside to take advantage of the good weather. My wife and I both chose the 69€ set menu but we had different selections for each course. The first thing to arrive was a 'mise en bouche', a very pretty plate of nothingness. For our first course, which arrived moments later we opted for the smoked salmon, it looked very pretty on the plate. But on tasting the salmon I commented to my wife that it had no taste. She was in agreement and as a test I took a second taste with my eyes closed. I think that I was just able to determine that I was eating fish. Next we received an unexpected small portion of egg foam and truffle. This time we were able to taste the truffle but it was very mild. Our main course which was delivered to the table in quick succession was one plate of lobster and one of chicken. Again both of these plates were tasteless and quite small portions considering that they were the main dish of the meal. Once we had finished the plates were cleared away and we received anther surprise dish, this time a pre-dessert which was a tasteless panna cotta. and then our dessert arrived. For me this was the best dish of the meal, but that's not a huge compliment, while my wife had a taste of her dish and declared that it was not worth the calories. When her plate was taken away, almost uneaten, there was no enquiry as to why it had been left, was it OK, could we offer anything else.

Now of course we do not all like the same things and it could be argued that our taste is too sophisticated for the restaurant., but I must now point out that the three dishes, starter, main and dessert, each accompanied by a surprise taster dish, making six in total, were all served in a one hour period. In my opinion, it would be impossible for any of these dishes to had been cooked especially for us. They must have all been preprepared and heated on demand. We were utterly disappointed.

Breakfast the following morning was really no better. Quite a large display of choices to eat, but nothing managed to excite us.

So, we will not be returning to this Chateau and if you choose to make your own mind up, you cannot say you have not been warned.

Room tip: We had a duplex room and had everything else been to our liking this is the room that we would choose to return to.
Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank OkiCokie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 August 2016 via mobile

Great location amidst the vineyards. Very quiet place not far away from the A6 motorway. The gastronomic restaurant offers value for money and a very kind service (although a bit slow on dessert). Breakfast however is not at the appropriate level when compared to the rest.

Date of stay: August 2016
Trip type: Travelled with family
Thank 352NHE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2016 via mobile

I only get 2 weeks of straight vacation a year and I've been touring around Europe for past two weeks and this was suppose to be the final climatic relaxing peaceful end to ,y vacation! After looking at all the pictures online it looks as though it would be wonderful! Well it's not! Turns out you don't get full access to the spa, (which comes with most "spa") hotels! You can purchase an hour 🙁, and if you want to purchase the whole day well that's "reserved" by whom... Nobody is here! And yes they supposedly have a Michelin restaurant here but that's " reserved" yea by whom 😳, the room is very nice, and they expect you to just stay in your room order room service day and night maybe if I was on my honeymoon but I'm here alone! The tv doesn't even have purchasable movies! The only stations in English are bbc, CNBC, that's it! So good thing I brought my kindle since I can't spa, have nice restaurant, no offer about wine tours... Nothing! This looks like a four star place but service isn't even one star! 😤😤😤😤 I'll never stay here again!

Date of stay: August 2016
Trip type: Travelled solo
4  Thank dolores3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2016 via mobile

I had the privilege of staying here for a short while during the Euro's and I can honestly say that I have never came across a more friendly and welcoming bunch of people, from the management right down to the cleaning staff from the moment we arrived i found the facilities were of the highest standard. I had the privilege of meeting some of the management (Jean-Michel and Carole) who were both excellent and no request or query was ever a problem.

I hope to return someday as my stay here was of the highest quality and one I will ever forget..

Excellent hotel !!
Beautiful surroundings !!
Lovely food !!
1st class facilities !!
Friendly staff !!

An all round great hotel....

Date of stay: June 2016
Trip type: Travelled on business
2  Thank tom f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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