I booked a suite that said accessible/accessible because my 88 yr old father was having outpatient surgery and needed to be seen the next day, and I wanted him to be able to rest. The couch that was in this suite only came 2/3 of the way to my knee, and you sunk in from there, needless to say he only sat here once. There was only one chair in the entire suite. There were sheets and pillows, but no blankets for the couch bed.
When I went to the front desk to get a blanket and address the the condition of the couch another family was trying to check into a suite, they had them call to get a better rate, and they got a better rate than what I got online, so don't believe when they say the best rates are online. I addressed these problems with the front desk and they asked if I wanted them to come look at the couch, but since my father was sleeping, I declined. I asked about the rate with the other people, and even though I had just stood and listened to the whole previous transaction, he insisted that the best rates were online, when I said obviously not he just politely smiled at me. On the upside my father said the actual bed was very comfortable, so I guess I will be thankful for that.
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- Also Known As:
- Country Inn And Suites By Carlson, Omaha West
- Country Inn & Suites By Carlson, Omaha West Hotel Omaha
- Omaha Country Inn