We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disrespectful Front Desk”
Review of Econo Lodge West

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Econo Lodge West
Ranked #72 of 82 Hotels in Omaha
Reviewed 22 July 2012

Upon checking in the FRONT DEST CLERK was very unprofessional and disrespectful to our family and another family checking in. Upon trying to resolve the issue per phone call when returning home he proceded to hang up on the phone conversation. I have sent emails to GM and have not gotten any response. The room had issues in the shower and the coffee pot and refig were dirty. We will CLEARLY not stay at this hotel again

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jamesbohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (67)
Traveller rating
Traveller type
Time of year
Language

57 - 63 of 67 reviews

Reviewed 5 March 2012

My husband & I were travelling to Denver so stopped here for the night. We didn't spend much time there but the room was fine. The check in clerk was very friendly and told us how to get to the nearest restaurant.

  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MstqMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

This is a very nice place to stay. I have stayed there often and have always found the staff to be very friendly and helpful. Rooms are clean and quiet. Bedding in clean and comfortable. Breakfast is standard Comfort Inn fare which is not a bad thing. Newspapers are always available.

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank harleyrkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2011

The customer service there was not what I had hoped for. The lady who took the reservation put us in a smoking room, and when we got there, the jacuzzi was nasty (lets leave it at that) and the furniture was chipped and dingy. When we went to change to non smoking we had to wait for the front desk person to finish his "break." The room we were put in was decently clean, the pool and hot tub...eh. We also had a discount that did not show up on the bill. In general was very diaspponted. If you do go there, bring your own shampoo and conditioner bc the stuff they provided is enough for a 3 year olds hair.

  • Stayed: June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank omahagirl8675309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2011

Our bed was comfy, our room was clean, the staff was friendly, breakfast was basic fruit and yogurt, but the pool area was not so good. Other guests had their dog in the pool area and in the hot tub. Yuck!

  • Stayed: April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank grandmaBeecher_Il
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2011

This is my 12th visit to Omaha and I have stayed in about 9 different hotels. I'm coming back here next year! Omaha hotels really raise their rates the weekend of the Berkshire_hathaway shareholders' meeting. This comfort inn goes from $89 to $139--a bargain compared to most places. Our room was clean; the staff was friendly and helpful; Wi-Fi and breakfast are included; the gym is small but adequate. There is easy access to Omaha's major roadways and we are close to our favorite restaurants.

  • Stayed: April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank quiltmaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2010

I work for a family owned hotel so i know what goes into running them. My mom and i and my four girls stayed at the hotel. We called ahead to see what check in time was. They told us 4pm. We had two family parties to go to and we wanted to check in at four and get cleaned up in between the two parties. State track was going on so we had to book for a hotel extremely out of the way. Which made us really rush to get places on time. When we arrived at 4:15pm the room was still dirty from the person before but we needed to get in to it any way to clean up. When we came back it was clean but no fridge. We assumed that was standard with the room since it had a credenza with a specific place for it which was really upsetting since with small children we had lots of food and snacks that had to go bad. The hotel's decor is very nice but they don't know how to keep it up. The stairs, hallways, and vending areas were covered in dirt, rocks, and trash. The swimming pool room no longer has the painted walls or any chairs to sit on so my mom could not stay there and watch the kids swim. It is I think worth the pay but not family friendly. Next time we will try and book earlier some where else.

  • Stayed: May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank colleen81ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Omaha
6.8 mi away
Regency Lodge
Regency Lodge
#65 of 82 in Omaha
190 reviews
7.6 mi away
BEST WESTERN Old Mill Inn
0.2 mi away
Red Carpet Inn
Red Carpet Inn
#59 of 82 in Omaha
45 reviews
Show Prices
Show Prices
Show Prices
7.6 mi away
Days Inn & Suites Omaha NE
9.2 mi away
Comfort Suites
Comfort Suites
#57 of 82 in Omaha
107 reviews
1.8 mi away
Holiday Inn Express & Suites Omaha I-80
Show Prices
Show Prices
Show Prices

Been to Econo Lodge West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Econo Lodge West

Address: 9595 S 145th St, Omaha, NE 68138-3626 (Formerly Comfort Inn West)
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 82 Hotels in Omaha
Price Range: £37 - £55 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge West 2*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Expedia, TripOnline SA, Hotels.com, getaroom.com, Ebookers, Evoline ltd, 5viajes2012 S.L., Cancelon and HotelQuickly so you can book your Econo Lodge West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Omaha
Omaha Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing