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“Perhaps the nicest hotel I've ever seen”

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TownePlace Suites Omaha West
Ranked #45 of 82 Hotels in Omaha
'Merican
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Perhaps the nicest hotel I've ever seen”
Reviewed 21 August 2010

Marriott is a bit of a mystery to me. TownePlace Suites is supposed to be their "budget" extended stay chain. While the Omaha West TownePlace Suite didn't have a funky restaurant and bar like the Marriott in Vienna, Austria, otherwise it was equal. Most Courtyards are like a Motel 6 compared to this place.

Spotless and modern throughout. Prox-card keys!

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trvlbum18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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114 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Omaha, Nebraska
Level Contributor
4 reviews
4 hotel reviews
Reviewed 20 July 2010

Stayed here for three nights in June 2010. Hotel looked pretty new with nicely appointed rooms with modern furnitures. Rooms are a bit smaller than Residence inn, but I liked the modern feel. Breakfast in the morning was better than expected, with eggs, waffles, cereals, yogurts, oatmeal, juices etc. Staff very friendly. I also had the same problem with soap, as reported by another reviewer. It's true that soap doesn't rinse off. But it's not the problem with soap. It's the hard water which is common in Omaha. Most hotels don't have a water softener installed. But hard water does not pose any health risks. I have stayed in many hotels in Omaha and had the same issue with hard water. I would definitely rank this hotel as my favorite in Omaha.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank involatile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
1 review
Reviewed 6 July 2010

Room was ready before noon. Check in easy. Beds comfortable. Room clean. Nice to have a hotel with soft water. Overall a great stay. Would recommend it to others.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank opy21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
270 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 13 June 2010

First the good: one of the most comfy beds ever! Very nice, new & clean, kitchen is great.
Now the other:

1) The soap will NOT rinse off. I don't know why, but imagine taking a shower and not rinsing - wow. We used two different soaps and shampoo... I can't explain it, but I've never experienced this that bad.
2) The Do Not Disturb is a fridge magnet... so when housekeeping knocked, I can't blame them. But at 10:20 am, the manager knocked and said "Are you leaving today?" (I thought they kept track...) Yes, we were. We called and asked why they stopped by to check, and she said "Well, most people check out by now." If you want people gone by 10:20, make checkout 10 am... if it's noon, check closer to noon.
3) The morning of checkout, we could no longer get on the Web (using 2 computers). It's obvious they start blocking you early the morning you leave and said we had to call the 800 support number... 15 minutes later, they added our individual computers to the network (unnecessary if it's set up right).

Breakfast (free) was just fine - very typical.

I would sill recommend this, except for the soap thing... it really is a deal breaker. To be fair, maybe it's Omaha water, and ALL hotels are the same. I don't know...

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank professorroyhinkley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elk ridge
1 review
Reviewed 28 May 2010

New hotel. Staff was great. Pool small but works. Breakfast is okay.

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cholmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Omaha West

Property: TownePlace Suites Omaha West
Address: 10865 W Dodge Rd, Omaha, NE 68154-2610
Region: United States > Nebraska > Omaha
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 82 Hotels in Omaha
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Omaha West 2.5*
Number of rooms: 108
Reservation Options:
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