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“Nice Place to stay in Omaha”

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Best Western Plus Kelly Inn
Ranked #9 of 82 Hotels in Omaha
Certificate of Excellence
Frisco, Texas
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice Place to stay in Omaha”
Reviewed 24 September 2012

The people on staff at this hotel were very friendly and helpful. We didn't particularly have a positive response to their "Pet Friendly" policy because we feel pets don't belong in ones bedroom. Also, no Continental breakfast is a negative. It's conveniently located.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank bdp8199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 1 October 2012
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha Nebraska. Our staff definitely does an excellent job keeping the hotel looking and running great with customer service being a high priority. Sorry about the issue with the breakfast and the pet policy. I am glad you enjoyed the convenient location.Thanks for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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580 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Any
English first
Waterville, ks
Level 4 Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 September 2012

Hotel needs updating. I found long brown hairs in both beds in our rooms. None of my family has long brown hair. The beds were a nightmare - totally uncomfortable. I had a kink in my neck for 3 straight days after sleeping in those CHEAP BEDS. The only reason I stayed here is for the pool. I'm looking for a different hotel next time around to Omaha. And it's the time of year where you need AC during the day and heat at night. I turned the heat on....and we all ended up freezing. There was NO HEAT. What a dissappointment.

  • Stayed September 2012, travelled with family
    • Value
    • Location
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Helpful?
2 Thank QueenBeeLyhane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 24 September 2012
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha. Sorry for the issues with the beds, we have recently replaced some of them, sorry for the inconvenience. We are always updating our Hotel, hopefully you did enjoy our indoor water playland and hot tub. Thanks for choosing to stay with us and hope you will consider our Hotel for your next trip to Omaha.
Carol Broer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marcus, Iowa
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 August 2012

Hotel location was great, but pool area is in need of updates. Pictures show a new pool and very clean, realty was far from it. We did not have any problem with our stay, but hotel is in need of a face lift.

  • Stayed July 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank Cory B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 27 August 2012
I want to thank you for taking the time to post a reveiw on your recent stay at the Best Western PLUS Kelly Inn Omaha. I am very glad you enjoyed your accommodations and the convenience of our location. We will be updating the pool area in the near future, thanks for your imput, we use it as a tool to better serve our guests. Thanks for choosing to stay with us and we look forward to having you stay with us in the future.
Carol Broer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 August 2012

Long travel to Omaha and met by the staff in the best way! All needs were met, the room was better than expected and very clean and nicely supplied. Many thanks to all at the Kelly Inn, and will plan future visits to Omaha to include this hotel. In addition, a fine welcome by the hotel manager, Carol Broer. Her warm welcome added the icing on the cake! Thanks again.

Room Tip: Reserve in advance, as Omaha has many events and the Best Western fills early as its reputation hold...
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 24 August 2012
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha Nebraska. Our staff definitely does an excellent job keeping the hotel looking and running great with customer service being a high priority. I am glad you enjoyed your accommodations.Thanks for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2012

Very easy to get to from I-80. Hotel is connected to a Perkins Pancake House, so I guess that's why there's no breakfast included in your stay, but the restaurant will give you 10% off.
Staff were nice and friendly. Hotel looked like it was going to be somewhat dated, judging by the carpet and woodwork in the public areas, but the room was actually quite nice. Bed was a little too soft for my back, but it was clean and relatively quiet considering it was off a busy road.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whatever1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 21 August 2012
I want to thank you for taking the time to post a reveiw on your recent stay at the Best Western PLUS Kelly Inn Omaha. I am very glad you enjoyed your accommodations and the convenience of our location. Thanks for choosing to stay with us and we look forward to having you stay with us in the future.
Carol Broer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Pleasant, Iowa
Level 1 Contributor
4 reviews
Reviewed 16 August 2012

Zoo package was a great deal. Quick trip down I-80 to get to the zoo or to other attractions. Kids loved the pool, especially the water slides. Lots of restaurants nearby too including Perkins on site. Room was clean and comfortable. Staff was very friendly and helpful.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank etnygren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 21 August 2012
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha. I am glad you enjoyed the pool and the comfortable clean accommodations. Thanks for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2012

Stayed at this hotel one night of a seven night road trip. The room was large, clean, and comfortable. The pool was excellent for my small children, having small floating toys and water slides. my older child was a little bored. The pool was crowded and dirty. The location was good being right off I-80 and close to the zoo. We were very dissapointed that there was no complimentary breakfast but you did recieve 10% off at the Perkins next door. The front desk staff were not very friendly and we felt as though we were " bothering" them while getting our pool towels and asking a question we had. There was a unpleasant stench outside the hotel.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 4wholovetotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 10 August 2012
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha. I am glad you enjoyed the pool area and the accommodations. Sorry about the breakfast, but Perkins will give you 10% off all meals and we do offer rates that include breakfast. Sorry for the issue with the front desk staff, sorry for any inconvenience this may have caused you. Thanks for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Kelly Inn

Property: Best Western Plus Kelly Inn
Address: 4706 S 108th St, Omaha, NE 68137
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Omaha
#19 Business Hotel in Omaha
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Kelly Inn 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Plus Kelly Hotel Omaha
Best Western Kelly Hotel
Best Western Omaha
Omaha Best Western

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