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“End to nightmare”

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Best Western Plus Kelly Inn
Ranked #9 of 82 Hotels in Omaha
Certificate of Excellence
Chicago
Level 4 Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“End to nightmare”
Reviewed 9 May 2013

We were relocating my parents to Colorado when we had problems with the U-Haul truck so we had to unexpectedly had to stay the night in Omaha. We searched for nice but affordable hotels in the area, we called asked a few questins and the decision was made, they were great in quality, affordable, and pet friendly. The room was wonderful, clean and no pet odors. We couldn't have been more pleased. That turned a very eventful day into a very pleasant night.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank HairBronze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 14 May 2013
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha Nebraska. Our staff definitely does an excellent job keeping the Hotel running great with customer service being a high priority. I am glad you enjoyed the clean and comfortable accommodations. Thanks for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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598 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
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Madison
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 May 2013

Booked 2 rooms here for a recent family trip. It was sparkling clean and comfortable. Granted, this is not a Four Seasons, but for the product they offer - basic nice hotel room, which was my objective - it was great. Plenty of fluffy towels, comfortable bed, quiet area and easy access to the main roads to downtown. Pool is a nice extra.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bethesdaViking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 14 May 2013
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha Nebraska. I am glad you enjoyed the clean and comfortable accommodations for your family trip. Hope your family had time to enjoy the pool area and what Omaha has to offer.
Thanks for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nebraska
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 April 2013

I booked this room through Priceline and was upset because I had chose a 3 plus star hotel and this was what I won! I was pleasantly surprised to say the least. The front desk was very pleasant and helpful. We didn't use the pool because we arrived very late. There's a Perkins attached to this hotel and everyone there was very nice a pleasant as well.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 10 April 2013
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha Nebraska. I am glad you enjoyed your accommodations and the convenient on site restaurant Perkins. Thank you for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfield, Iowa, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2013

Very enjoyable stay! Price was great. We got the Zoo package and was well worth it. Rooms are very nice sizes and very clean. The beds are AMAZING! No complimentary breakfast, but there is a Perkins on site that gives you 10% off. Very good food, affordable! Location is ideal, alot of options for eating, shopping. Pool area is based more for small children...5 yrs and under. But my kids enjoyed it all the same. Nice fitness area for guests. Clean lobby and excellent staff, very friendly! I would return for another visit.

Room Tip: I had a room near the intersection area, it was a bit lively so if you like quiet I suggest a room o...
See more room tips
  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 2 April 2013
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha Nebraska. Our staff definitely does an excellent job keeping the Hotel running great with customer service being a high priority. I am glad you enjoyed the water playland and the convenience of Perkins. Thanks for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Watertown, South Dakota, USA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 January 2013

The pool was alright but could get crowded very fast on the weekends. The room wasn't 100% clean, some trash was missed from prior visitors, beds were uncomfortable. The stairs/storage area was a mess. There were no perks to stay at this hotel. Will be staying in the BW Settle inn or the BW White house next time. My family stays in Omaha 4 to 6 times a year.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Jon_M106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 22 January 2013
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha. Sorry for the issues with the room and bed, we have recently replaced our mattresses, sorry for the inconvenience. We are always updating our Hotel, hopefully you did enjoy our indoor water playland and hot tub. Thanks for choosing to stay with us and hope you will consider our Hotel for your next trip to Omaha.
Carol Broer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, CO
Level 5 Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 17 January 2013 via mobile

Fine for me just passing through. The room was big, and everything was clean and worked. The coffee maker was the 'one cup at a time' kind, but better than nothing. No free breakfast, but there are cookies in the lobby pretty much all the time. There is a Perkins attached to the hotel that will give you 10% off if you are a guest. The BW in Council Bluffs is about $20.00/night cheaper, but I needed to get through town as quickly as possible in the morning, so I opted for this one. Didn't check out the pool. It is quite a large hotel for a BW, so I suspect they get more meeting business than others I have stayed at.

Stayed January 2013, travelled solo
Helpful?
2 Thank Bruce A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellyinn, General Manager at Best Western Plus Kelly Inn, responded to this review, 22 January 2013
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha Nebraska. I am glad you enjoyed your accommodations and the convenient location. Thank you for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Kelly Inn

Property: Best Western Plus Kelly Inn
Address: 4706 S 108th St, Omaha, NE 68137
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Omaha
#19 Business Hotel in Omaha
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Kelly Inn 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Looking for a hotel in Omaha? The Best Western Plus Kelly Inn Omaha hotel is your ideal choice for Omaha hotels. The Best Western Plus Kelly Inn Omaha provides convenient hotel lodging a short distance from the Old Market Area, Henry Doorly Zoo/IMAX Theater, and Lied Jungle. The Best Western's, Oriental Trading Company Incorporated, Kellogg Company, Nebraska Furniture Mart, Crossroads Mall, Westroads Mall, Oak View Mall, Village Pointe, Borsheim's, Berkshire Hathaway Incorporated, Peter Kiewit and Sons' Incorporated, Precision Industries, Wells Blue Bunny, Frito Lay, PayPal, Ameritrade, Qwest Communications, Cox Communications, Sitel Corporation, Union Pacific Railroad, ConAgra Foods, Cargill Incorporated, Goodyear Tire and Rubber Company, First Data Corporation, Tyson Foods, Werner Enterprises Incorporated, Mutual of Omaha, Physicians Mutual Insurance Company, Creighton University, University of Nebraska at Omaha, and the University of Nebraska Medical Center. ... more   less 
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Also Known As:
Best Western Plus Kelly Hotel Omaha
Best Western Kelly Hotel
Best Western Omaha
Omaha Best Western

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