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Hawthorn Suites by Wyndham Omaha/old Mill
Ranked #22 of 82 Hotels in Omaha
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632 reviews from our community

Traveller rating
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    36
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Omaha
1 review
Reviewed 30 June 2014

Hair shavings in restroom sink, floors in entry of hotel and throughout hotel were not mopped or swept. There was something black stuck on the tub. During check in the attendent stated the hotel was completely booked and not room change could be accomedated.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Marlayna Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtHawthorn, Manager at Hawthorn Suites by Wyndham Omaha/old Mill, responded to this review, 11 July 2014
Maralyna,

I wanted to thank you for your review of the hotel, the management team meets weekly to go over these reviews and each one of them is taken very seriously. I can assure you the housekeeping staff has been made aware of your review and we are working on correcting the problem as soon as possible. I hope you will try us again the next time you are in town and see that we have a high standard at the hotel and we know that you will be pleased with your future stay.

Thanks,
Hawthorn Management Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 June 2014

I stayed here for business not knowing that the College World Series was going on in Omaha at the same time, so I was limited on where I could stay and be under budget. This is the first time I stayed at Hawthorn Suite, but I had no issues with the hotel staff. However, if you put your Do Not Disturb on your door at 7 in the morning, your room will not be cleaned that day. They check around 7:15 for the signs. They do not go back and check to see if the sign is removed. It was a minor thing and no big issues really. Breakfast was the same all 5 days I was there:eggs, sausage, and potatoes. By day 4 I wanted something else, but again it is a free breakfast, so if you are only staying a few days it will be okay.I would stay at the hotel again.

AB

Room Tip: Don't put your Do Not Disturb sign up unless you want your room to NOT be cleaned that day.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlexB1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtHawthorn, Manager at Hawthorn Suites by Wyndham Omaha/old Mill, responded to this review, 11 July 2014
Alex,
Thank you so much for your review of the Hawthorn Suites Omaha Old Mill we appreciate you taking the time to fill out the review of our hotel. We know as a traveler there are many choices you have when deciding where to stay and we are very pleased you stayed with us. We share these reviews weekly with our staff if it great to hear you were so pleased with your stay.

Thank You,
Hawthorn Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha
1 review
Reviewed 23 June 2014

Hawthorn is a clean hotel and a cost-effective choice. I can see it being an ideal choice for extended stays. It lacks some of the amenities you might find at other properties but with the kitchenette and easy access to the highway, it's ideal for long stays. The staff were very friendly and attentive. The wi-fi was functional and the room was comfortable. All in all, I have no complaints.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Donna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtHawthorn, Manager at Hawthorn Suites by Wyndham Omaha/old Mill, responded to this review, 27 June 2014
Donna,

Thank you so much for your review of the Hawthorn Suites Omaha Old Mill on Trip Advisor. We are very pleased you had such an amazing experience at the Hawthorn. The hotel has undergone major renovations this year and we are glad that the Hawthorn could be your "home away from home!" We look foward to having you join us again the next time you come to Omaha.

Thank You,
Hawthorn Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monticello, Georgia
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 20 June 2014

I have stayed here many times and love the rooms and service, especially Cheryl. She always remembers my name and strives to make my stay enjoyable. The only problem that myself and several other guest have with this hotel is the toxic smell in the gym. Its so bad that most of us purchase a gym membership nearby.

Room Tip: Third Floor
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michael s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtHawthorn, Manager at Hawthorn Suites by Wyndham Omaha/old Mill, responded to this review, 27 June 2014
Thank you so much for your review of the Hawthorn Suites Omaha Old Mill. Cheryl is a great asset to our team and I am sure she will very pleased to read your review. I apologize for the issues you are having with the workout facility we have discussed this with our maintenance person and are looking to see what we can do to make changes. Thanks again for staying with us and we look foward to seeing you with us again soon.

Thanks,

Hawthorn Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites by Wyndham Omaha/old Mill

Property: Hawthorn Suites by Wyndham Omaha/old Mill
Address: 360 S 108th Ave, Omaha, NE 68154-2602
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#7 Best Value Hotel in Omaha
#18 Business Hotel in Omaha
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hawthorn Suites by Wyndham Omaha/old Mill 3*
Number of rooms: 130
Official Description (provided by the hotel):
The newly remodled, Hawthorn Suites Suites Omaha Old Mill is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voice mail, free local calls, free high speed internet access and two separate phone lines. Hungry? Visit our three vending machines. Work off some stress in our 24-hour fitness center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We are a pet friendly hotel too (fees apply). Located near the city's major expressways, we're just minutes from Omaha's Eppley Airport and Omaha's downtown business district. Hawthorn Suites is conveniently located in the Old Mill Business Park. Companies such as ICON, West Interactive and TDAmeritrade. A short drive away you will also find Nebraska Furniture Mart, the University Nebraska at Omaha, and UNMC. You will find yourself an easy 15 minute drive to the Holland Center, the Henry Doorly Zoo and the TD Ameritrade Ballpark home of the College World Series. Many of our guests come back every year for events such as the CWS and the Berkshire Hathaway. ... more   less 
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Also Known As:
Candlewood Suites Omaha Hotel Omaha
Candlewood Omaha
Omaha Candlewood Suites

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