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“Very accommodating”

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Hawthorn Suites by Wyndham Omaha Old Mill
Ranked #22 of 84 Hotels in Omaha
Reviewed 3 September 2014

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
1  Thank Helen C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MgmtHawthorn, Manager at Hawthorn Suites by Wyndham Omaha Old Mill, responded to this reviewResponded 18 September 2014

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485 - 491 of 700 reviews

Reviewed 2 September 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Colleen1951
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MgmtHawthorn, Manager at Hawthorn Suites by Wyndham Omaha Old Mill, responded to this reviewResponded 3 September 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 September 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Julie E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MgmtHawthorn, Manager at Hawthorn Suites by Wyndham Omaha Old Mill, responded to this reviewResponded 3 September 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 September 2014

i travel for work alot every week new motels and towns, this is one of the best Rooms I've had, full size fridge two burner stove, dishwasher wonder deep tubs great lighting in the bathrooms and bed so comfortable, I have a hard time falling asleep and I passed right out in that bed, maids left me alone when DND magnet was up. And the maids didnt even beat the door with the vacuum, elevator was kind of warm on the ride up.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kena82488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtHawthorn, Manager at Hawthorn Suites by Wyndham Omaha Old Mill, responded to this reviewResponded 3 September 2014

Kena,
Thank you for your kind words regarding the Hawthorn Suites Hotel Omaha Old Mill.
We work very hard to please all of our guests, and we are happy to hear that we have accomplished that for you. We also appreciate your mentioning the great job the housekeepers do , they work very hard at making sure all of our guests are very satisfied with their stay.

Thank You!
Hawthorn Management Team

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Reviewed 2 September 2014

Location is right next to TD Ameritrade. Office park with no restaurants/grocery within walking distance. Helpful, friendly staff.

The quirks:
1) Elevator is neither heated nor air conditioned. We were there in 95 degree weather, and the elevator, with no air flow, felt at least 10 degrees hotter (not to mention humid). It is an extremely slow elevator, so it's not like you are in there for just a few seconds. We mentioned at front desk and they told us it is the design of the building, as if the elevator is outside (although it is in middle of the building). SO....during those cold Nebraska winters, you will need gloves, mittens and down coat to ride the elevator. I took the stairs to and from 3rd floor to avoid the sauna.
2) Floors with white tile were dirty. This included reception area and bathroom in our room.
3) Toilet in our room "howled" as it was refilling. Appeared to be a valve problem. We didn't say anything to staff until our departure, and they likely would have fixed it. But it would seem the cleaning crew would have reported it since they have to flush. We felt badly for people in rooms around us when we had to flush, especially in the night.
4) Front desk staff is not there a lot of the time because they have multiple jobs. But...Every single staff person was extremely nice. They did their jobs well.
5) Clean but not spotless - our bathroom didn't get cleaned properly on day we had housekeeping service.
6) Every room in hotel has a single queen bed - no kings, no two beds in a room. Not a bad thing...just odd.

The good:
1) We were on 3rd floor facing the walk/bicycle path. Very quiet, no traffic. We used the path each day. Great location if you want to exercise.
2) Great water pressure in shower and modern shower curtain that bows out to give plenty of room.
3) Kitchen more than adequate, including a dishwasher and full size fridge.
4) Rooms are good sized.
5) Good value - We paid $72 per night

Room Tip: 1st floor rooms don't have privacy - people walk by your windows. Get a 2nd or 3rd floor room l...
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Brenda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtHawthorn, Manager at Hawthorn Suites by Wyndham Omaha Old Mill, responded to this reviewResponded 3 September 2014

Brenda,
Thank you for taking the time to review the Hawthorn Suites Omaha Old Mill on Trip Advisor. We appreciate feedback in all forms and use it to improve. We hope to welcome you back on your next visit to Omaha so we may give you a true Hawthorn Suites. We are glad you got a chance to experience the renewing service provided by our associates (our most valuable asset).

Thank You!
Hawthorn Suites Management Team

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Reviewed 1 September 2014

  • Stayed: August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Rose E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MgmtHawthorn, Manager at Hawthorn Suites by Wyndham Omaha Old Mill, responded to this reviewResponded 2 September 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
4  Thank Kraig G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MgmtHawthorn, Manager at Hawthorn Suites by Wyndham Omaha Old Mill, responded to this reviewResponded 2 September 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hawthorn Suites by Wyndham Omaha Old Mill

Address: 360 S 108th Ave, Omaha, NE 68154-2602
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Omaha
#18 Business Hotel in Omaha
Price Range: £52 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Omaha Old Mill 3*
Number of rooms: 130
Official Description (provided by the hotel):
The Hawthorn Suites Omaha Old Mill is an ideal choice for both business and leisure travelers. Each spacious suite has fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Hungry? Visit our vending machines. Work off some stress in our 24-hour fitness center. Staying a long time? Take advantage of our on-site laundry facility. We are a pet friendly hotel too (fees apply). Located near the city's major expressways, we're just minutes from Omaha's Eppley Airport and Omaha's downtown business district. Companies such as ICON, West Interactive and TDAmeritrade. A short drive away you will also find Nebraska Furniture Mart, the University Nebraska at Omaha, and UNMC. You will find yourself an easy 15 minute drive to the Holland Center, the Henry Doorly Zoo and the TD Ameritrade Ballpark home of the College World Series. ... more   less 
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Also Known As:
Candlewood Suites Omaha Hotel Omaha
Candlewood Omaha
Omaha Candlewood Suites

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