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“Stay somewhere else in Omaha”
Review of Hilton Omaha

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Hilton Omaha
Ranked #10 of 82 Hotels in Omaha
Certificate of Excellence
Reviewed 5 August 2014

I stayed here a few months ago for the College World Series. Staff was rude. Security was overzealous and the rooms were way overpriced. Do yourself a favor and stay across the river in Council Bluffs, Iowa. I am sad to say, I cannot recommend this hotel to my friends at tripadvisor.

  • Stayed: June 2014, travelled with friends
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Thank 1989Rebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 13 August 2014

Thank you for taking the time to submit a review.

We are very sorry that your experience was not representative of our service goals. College World Series is a very busy time and we always enjoy the fans and teams during the festivities.

Our sincere apologies for falling short during your stay. We do hope that you will give us another opportunity again in the future.

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856 - 862 of 1,422 reviews

Reviewed 4 August 2014

High expectations were met. An either new hotel or newly renovated hotel with all facilities needed and very good rooms. Parking house with self park or valet. Location is good with walking distance to all city activities.

Room Tip: High up facing the city gives you a great look during sunset.
See more room tips
  • Stayed: July 2014, travelled with family
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Thank Kennethtravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 13 August 2014

Hello to you in Norway!!

Thank you for your kind words and 5-star review, as a world traveler your comments are greatly appreciated!

We are delighted that you hold Hilton Omaha in the highest regard and we hope to see you back again soon!

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Reviewed 4 August 2014

I have stayed several times at the Omaha, Hilton. Why? Because it is always the same. Great staff. Beautiful Hotel. Close to everything. Also, of the major hotels, I don't think you get a better value. You would have to look long and hard I believe to find fault. Omaha is a great place. Many nice places to stay and great restaurants. Well kept secret.

  • Stayed: July 2014, travelled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 13 August 2014

Thank you for your very nice 5-star review!

We are delighted that Hilton Omaha is your destination of choice and your experience as a frequent guests highlights our commitment to providing the best service and hospitality in Omaha!

We look forward to being of service to you again soon!!

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Reviewed 3 August 2014

Traveling with our dog, staff was very friendly, helpful and accomidating. Hotel is lovely; modern and sophisticated decor. Close to Old Market, which is great! Very comfortable beds, we'look be back on our way through Omaha!

  • Stayed: August 2014
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Thank brrgrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 13 August 2014

We are very happy that you enjoyed your stay and we appreciate your 5-star review!

Thank you for your kind words regarding our friendly, helpful and accommodating team, we enjoy being of service to all of our guests, two and four legged!

Being your destination of choice when traveling through Omaha is one of the best compliments we can receive and we look forward to seeing you back again soon!

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Reviewed 2 August 2014

We stayed in a 2 queen bed room. The room was spacious, clean and quiet. It is a conference hotel. Staff (everyone from front desk to valet attendants) were very friendly and helpful. No problems with our dog (60 pounds collie mix) - think he never got petted that much. We felt very welcome and really enjoyed our stay. We had room service, because of the dog. Also the room service experience was very enjoyable. Would for sure stay the again.

  • Stayed: July 2014, travelled with family
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Thank lisa l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 13 August 2014

Thank you for your very nice 5-Star review!

We appreciate your comments regarding the hospitality and service provided by our team. Our centralized location and full-service amenities are some of our best assets and we are very happy the you and your fur family member enjoyed your stay with us.

We look forward to seeing you all back again soon!

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Reviewed 30 July 2014

I stayed in a club room at this Hilton. Its a very busy hotel. The staff are very professional and I found them quite courteous.
I was fairly underwhelmed by the restaurant and the club breakfast (and canapés) were ho hum.
Great shuttle service!
Overall, it's just ok.

  • Stayed: July 2014
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1  Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 11 August 2014

Thank you for taking the time to submit a review.

We are happy that you enjoyed your stay for the most part, and that the hospitality, service and complimentary shuttle stood out.

Reviews are shared with all of our departments to ensure our management team looks into areas where changes need to be made. We certainly appreciate you bringing our food services to our attention and we will look at alternatives.

Thank you again for your review, and we hope you will choose Hilton Omaha on future travels to Omaha!

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Reviewed 30 July 2014

Staff was great! Price was good, included a really nice breakfast. Enjoyed the shuttle service many times which made it easy getting around. Had a wonderful time with 3 Grandkids! Would have liked a more kid friendly pool but overall enjoyed it!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank GardenCityLynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonOmaha, Manager at Hilton Omaha, responded to this reviewResponded 31 July 2014

Thank you for taking the time to review your stay with us!

We are very happy that you enjoyed your visit and time with your grandchildren. The complimentary shuttle service is certainly more convenient with little ones and eliminates the challenge of parking at some of the Omaha venues during peak summer months!

We appreciate your comments regarding the pool, we will look into options to enhance the experience in this area.

Thank you again for your review, we look forward to seeing you and your family back again soon.

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Additional Information about Hilton Omaha

Address: 1001 Cass St, Omaha, NE 68102-1152
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Omaha
#2 Luxury Hotel in Omaha
#8 Romantic Hotel in Omaha
#10 Business Hotel in Omaha
#16 Family Hotel in Omaha
Price Range: £96 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Omaha 4*
Number of rooms: 600
Official Description (provided by the hotel):
Hilton Omaha offers prime location with 600 Guestrooms (150 new and 450 newly remodeled), fresh, new lobby design and Hilton Omaha is surrounded by CenturyLink Cener Omaha, Lewis & Clark Landing at the Missouri River, TD Ameritrade Park and North Downtown Omaha, the Hilton Omaha puts you steps from the Civic Center, Holland Performing Art Center and historic Old Market with its world famous shopping, dining and entertainment. Omaha has evolved into a world-class meetings and leisure destination - alive with energy and spirit and now Hilton Omaha is taking the lead with a complete renewal and expansion to enhance our hotel in downtown Omaha. ... more   less 
Reservation Options:
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Also Known As:
Hilton Omaha Hotel Omaha
Hilton Hotel Omaha
Omaha Hilton Hotel

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